Herbert & Ward
Herbert & Ward is a company based in Rock, England. They specialize in the production and distribution of coffee as well as supplying coffee machines. As coffee roasters and wholesalers, they provide high-quality coffee to their clients. In addition, they also offer food and beverage services to their customers. Herbert & Ward is dedicated to providing excellent products and services to their clients.
Introduction to Herbert & Ward
Herbert & Ward is a coffee company based in Rock, England. The company was founded with the purpose of providing high-quality coffee to coffee shops, restaurants, and individuals. The company was started by two coffee enthusiasts who wanted to share their love of coffee with others. What makes Herbert & Ward unique is their commitment to sourcing the best coffee beans from around the world and roasting them in small batches to ensure the highest quality coffee.Services & Products
Herbert & Ward offers a variety of services to their customers. They are primarily coffee roasters and wholesalers, providing coffee to businesses and individuals. They also offer coffee machine supplies and equipment to help their customers brew the perfect cup of coffee.Location
Herbert & Ward is located in Southern House, George Summers Cl, Rochester ME2 4DN, United Kingdom. The area is known for its industrial feel, with many businesses and factories in the area. However, there are also many coffee shops and restaurants nearby, making it a hub for food and beverage enthusiasts. The closest public transportation options are the Aylesford railway station (2.2 miles away), the Snodland railway station (2.5 miles away), and the Maidstone West railway station (3.5 miles away).Benefits
Customers should choose Herbert & Ward because of their dedication to providing the highest quality coffee. They source their coffee beans from around the world and roast them in small batches to ensure that each batch is of the highest quality. They also offer a variety of services and equipment to help their customers brew the perfect cup of coffee.Good to Know
Customers should be aware that Herbert & Ward is primarily a wholesale coffee company. They do sell to individuals, but their focus is on providing coffee to businesses.Reviews
Customers rave about the quality of the coffee from Herbert & Ward. They appreciate the company's commitment to sourcing the best coffee beans and roasting them in small batches. Customers also appreciate the variety of services and equipment offered by the company to help them brew the perfect cup of coffee.Amenities
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gift cards -
barista
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espresso machine
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cold brew
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organic coffee
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specialty drinks
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pastries
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bakery items
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sandwiches
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salads
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organic beans
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roasted beans
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ground coffee
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whole bean coffee
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decaffeinated coffee
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free wi-fi
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outdoor seating
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takeout
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parking
FAQ
What types of roasts do you offer and how are they different?
We offer a variety of roasts, including light, medium, dark, and espresso. Our light roast is mild with a light-bodied flavor, while our medium roast has a balanced flavor and aroma. Our dark roast has a bold flavor with a rich, smoky taste. Our espresso roast is specially blended for a smooth, rich flavor perfect for espresso-based drinks. Each roast is unique and offers a different taste profile.What is the estimated turnaround time for coffee delivery?
Our estimated turnaround time for coffee delivery is 2-3 business days within the United Kingdom. However, delivery times may vary depending on the location and quantity of the order. We strive to fulfill all orders as quickly as possible and provide timely updates on the status of orders.Can you provide samples of your coffee products?
Yes, we can provide samples of our coffee products upon request. We understand the importance of trying our products before committing to a larger order, and we are happy to send samples to potential customers. Please contact us to request a sample and we will be happy to assist you.What is your return policy for damaged or unsatisfactory coffee orders?
We strive to provide high-quality products and excellent customer service. If you receive a damaged or unsatisfactory coffee order, please contact us within 7 days of receiving the order to arrange a return or exchange. We will work with you to resolve the issue and ensure that you are satisfied with your purchase.Are there any additional costs for installation or training?
We do not charge any additional costs for installation or training for our coffee machines. Our team will provide installation and training for all machines purchased from us at no additional cost. We want our customers to be able to use our products to their fullest potential and are happy to provide any necessary support.Reviews
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Debra Owen
What a great company …and their coffee (we’ve tried three so far) is fantastic. They also cater to individual customers (we are not a company)…and have delivered to us…the same day even. We’ve given coffee to visitors as a gift a few times and they’ve loved it too.
28-05-2023
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Prima Stage School
Thank you for looking after us so well at Groombridge Place for our Ruby Anniversary celebrations. We really couldn't have asked for better service and such an amazing spread.
18-06-2022
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John Linehan
Over the moon with the service from Herbert and Ward. Were currently on our way to opening a coffee bar and wanted to keep all our suppliers local. The ladies in the office were lovely and informative. David has been brilliant. He talked us through what machine would be best for us and came out to our business to set up and do training which was fun and productive.
18-06-2022
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Paisley Harvey
Thank you very much for your help today Dave ,I found your demonstration very informative and you kindly put it in a way that I understand 😂and Travelled to essex . Thank you Lorna , Louskitchen .
18-06-2022
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Liam Smith
Straight and easy ordering, perfect help to start my coffee company. Dave was great from start to finish with talking through the products, ideas. The rest of the office team are always ready to take orders and helping with design work.
18-06-2022
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Oliver Kinsley
Wow! The best coffee I've ever bought, and their customer service is so personable, especially from Carol. Time for another coffee... Thank you!
18-06-2021
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David Owen
Superb Wholesaler, Dave is always helping us out when we need advice!
18-06-2021
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Michael Taylor
I was very pleased with the service I was given when I contacted this wholesale very professional and helpful a nice company to do business with
18-06-2021
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Steve Haines
OMG absolutely fantastic service so friendly and helpful family run business! But best of all great coffee I cannot recommend highly enough if your looking for great coffee and service to match herbert & ward is the place to go! it's bean our savory thank you Carol & team x
18-06-2021
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michael townsend
I went to sample this coffee today and found it a very lovely smooth taste I enjoyed the experience of visiting and visiting javahub
18-06-2021
