Helpline Alarms for the Elderly
Helpline Alarms for the Elderly is a company based in London, England that specializes in providing helpline services for the elderly. Their focus is on ensuring the safety and security of elderly individuals through the use of advanced alarm systems. Helpline Alarms for the Elderly is committed to serving the public sector and society by providing top-notch services to those in need.
Introduction to Helpline Alarms for the Elderly
Helpline Alarms for the Elderly is a company that provides safety and security services for elderly individuals in London. The company was founded with the purpose of ensuring that elderly people are able to live independently and safely in their own homes. What makes this company unique is their 24/7 helpline service which offers immediate assistance in case of emergency situations.Services & products
Helpline Alarms for the Elderly offers a range of safety and security services including personal alarms, fall detectors, and emergency response services. Customers can buy personal alarms that are designed to be worn around the wrist or neck, allowing individuals to call for help if they need it. Fall detectors are also available, which can detect if an individual has fallen and automatically call for help.Location
The company is located in the heart of London on Harley Street. The surrounding area is known for its medical facilities and private practices, making it an ideal location for a company focused on elderly care. The area is easily accessible by public transportation, with the closest options being Regent's Park station (0.4 miles), Oxford Circus station (0.5 miles), and Bond Street station (0.6 miles) away.Benefits
Customers should choose Helpline Alarms for the Elderly because of their expertise in the field of elderly care and their commitment to providing top-notch services. The company's 24/7 helpline service ensures that elderly individuals always have access to assistance in case of emergency situations.Good to know
Customers should be aware that Helpline Alarms for the Elderly is a trusted and reliable company that has been serving the elderly community for many years. They should also be aware that the company takes privacy and security very seriously, and all personal information is kept confidential.Reviews
Customers have given Helpline Alarms for the Elderly high praise for their exceptional customer service and quick response times. Many have noted that the company has given them peace of mind and allowed their loved ones to live independently for longer.Amenities
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professional advice -
phone support
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email support
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trained staff
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reliable service
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confidential service
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compassionate service
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non-judgmental service
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supportive service
FAQ
What type of helpline services do you offer?
We offer helpline services specifically designed for elderly individuals who may need assistance in emergency situations or who may feel isolated and in need of someone to talk to.Are your helpline services available 24/7?
Yes, our helpline services are available 24/7, so you can call us any time of day or night and receive assistance.What is the average wait time for callers to speak with a representative?
Our representatives are available to take your call immediately, so there is no wait time to speak with someone.Are your helpline representatives trained and experienced in handling various types of issues?
Yes, our helpline representatives are trained and experienced in handling a variety of emergency situations and issues that may affect elderly individuals, including loneliness, depression, and medical emergencies.How do you ensure caller confidentiality and privacy?
We take caller confidentiality and privacy very seriously. All calls are kept completely confidential and our representatives are trained to handle calls in a discreet and professional manner. We do not share any personal information with third parties without the caller's consent.Reviews
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Carlyn North
Recently set this up for my elderly mother, thankfully she has not had to use it yet but staff were very pleasant and helpful.
26-05-2021
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Helen Bennett
Thank you for providing such a professional and sympathetic service, it is very much appreciated, Helen Bennett
26-05-2021
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David Cornforth
I have had to use Helplie twice. Although the device is in my living room, the operator can hear me clearly from any part of the house. One use was when I was in the bath, which is a good reminder to have the button with you at all times. I wholehearterly recommend Helpline as a service.
26-05-2021
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Ellen McLellan
26-05-2021
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Matt Phillips
Fantastic company to work with and would happily recommend.
26-05-2021
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Chris Stuart
Very professional, excellent service, friendly staff, highly recommended.
26-05-2021
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Richard Beavan
Very helpful and efficient service also staff on the end of the call are very sympathetic and polite. Thank you and I would recommend you to anybody who requires this type of service.
26-05-2021
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Sam Webber
Helpline have impressed me at every point, they are clearly caring and a trustworthy company to do business with.
26-05-2021
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Sheila Barnes
Given my age & circumstances I find Helpline essential Never without my neck 'bleeper' as it gives me a sense of security Staff friendly, helpful & caring so a big Thank You to Helpline!
26-05-2021
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Gillian Cable
Let’s me continue to live safely in my own home. I’ve used my alarm once, when I fell and broke my ankle and help was immediately available. I feel it’s a form of insurance.
26-05-2021
