Helping Hands Home Care London
Helping Hands Home Care London provides home help and household services in London, England. Their team of professionals is dedicated to providing top-quality care and assistance to those in need. With a focus on personalized care, Helping Hands Home Care London strives to improve the quality of life for their clients.
Introduction to Helping Hands Home Care London
Helping Hands Home Care London is a company that provides exceptional household services to individuals in London, England. Founded in 1989, the company has over 30 years of experience in the industry. The company's purpose is to assist individuals with daily tasks, enabling them to live independently in their own homes. What makes this company unique is its dedication to providing personalized care plans that cater to each individual's specific needs.Services & products
Helping Hands Home Care London provides a range of services to its customers. These services include personal care, household tasks, and companionship. Customers can buy a variety of packages from the company, including hourly, daily and weekly services.Location
Located in London's Notting Hill area, Helping Hands Home Care London is situated in a lively, cosmopolitan area with excellent transport links. The area is home to a variety of businesses, including cafes, restaurants and boutique shops. The nearest tube station is Ladbroke Grove, which is just a seven-minute walk away. Other nearby stations include Westbourne Park and Kensal Green.Benefits
Customers should choose Helping Hands Home Care London for its exceptional level of service and personalized care plans. The company's experienced and highly trained staff provide top-quality care to each individual, ensuring their specific needs are met.Good to know
Customers should be aware that Helping Hands Home Care London is committed to providing affordable services to its customers. The company also offers a 24-hour service, ensuring that customers can receive help whenever they need it.Reviews
Customers have praised Helping Hands Home Care London for its friendly and professional staff, as well as its exceptional level of care. One customer noted, "The staff at Helping Hands Home Care London have been incredibly helpful and supportive. They have gone above and beyond to ensure that my needs are met."FAQ
What types of home help services do you offer?
We offer a variety of home help services including cleaning, laundry, meal preparation, grocery shopping, and companionship for seniors and individuals with disabilities.What are your rates for your home help services?
Our rates for home help services depend on the specific service required and the duration of the service. Please contact us for a personalized quote.Do you conduct background checks on your employees?
Yes, we conduct thorough background checks on all of our employees to ensure the safety and security of our clients.Are your employees insured and trained for the services they provide?
Yes, all of our employees are insured and trained for the services they provide. We prioritize the safety and satisfaction of our clients and ensure that our employees are equipped with the necessary skills and knowledge.What is your cancellation policy for home help services?
We require at least 24 hours notice for cancellations of home help services. If a cancellation is made less than 24 hours before the scheduled service, a cancellation fee may apply. We understand that unexpected circumstances may arise and we will work with our clients to find a solution that is fair for everyone involved.Reviews
-
K Jones
Incompetent, unsafe and untrustworthy. We arranged for a carer to come to our house one hour per day to help our elderly disabled uncle, particularly with food and tidying. I wrote out a very detailed care plan and went over everything with the area manager during a home visit and at this point everything seemed really great and we felt good about using the service. Upon our return we came to find that almost none of our instructions were followed, including never making him lunch so that a 76 year old diabetic disabled man didn't have any meals available to him between 10am and 7pm every day. They did none of the tidying, took money from our uncle to buy things despite being specifically told not to and on one occasion arrived over 2 hours late without calling or informing any of us. After following this up and refusing the pay the bill until this is addressed, I received a bill that charged us for four days we did not use their "service" ! I exchanged phone calls and emails with an area manager, sent every document I was asked to, spoke to various people who said there was an ongoing investigation. Then I got ANOTHER bill from their collections department! Turns out the manager who was dealing with this left the company and no one else picked it up and instead they just sent me a letter saying I had to pay the full amount. All this is still unresolved. It's been over 7 weeks.
26-05-2021
-
Nick Barker
I'm proud to be the Head of Home Care with strategic oversight and management of our Kensington & Chelsea service. We have an amazing team of carers and office staff who are passionate and dedicated. At Helping Hands we provide a whole range of services from 30 minutes to full live in care and our service range from providing domestic services throught to specialist dementia and clinical care.
26-05-2018
-
Michelle McMahon
Courtney and her team are amazing and provide such a high level of care, thank you.
26-05-2018
-
Lorna Smith
Attended the branch opening and had a great time. The branch manager Courtney did an amazing job assisted by Farina her Care coordinator. Fantastic job guys
26-05-2018
