Home Helps

Helping Hands Home Care Colchester

Helping Hands Home Care Colchester is a company based in Colchester, England. They specialize in providing home help and household services to their clients. Their mission is to provide compassionate and reliable care to those in need. Helping Hands Home Care Colchester is committed to improving the quality of life for their clients and their families.

Introduction to Helping Hands Home Care Colchester

Helping Hands Home Care Colchester is a household service company that provides home helps for customers in Colchester, England. Founded with the intention of making life easier for those in need, Helping Hands Home Care Colchester has been in operation for several years. What sets this company apart from others in the industry is their dedication to providing individualized care to each customer, ensuring their specific needs are met with their services.

Services & products

Helping Hands Home Care Colchester offers a range of household services to their customers, including cleaning, laundry, cooking, and running errands. Customers can customize their services to fit their specific needs, with the option to receive help on a regular or one-time basis.

Location

Located on St Botolphs Road in Colchester, customers can expect to find a quiet residential area with easy access to nearby businesses and amenities. The area is well-connected by public transportation, with the nearest bus stop just a few minutes' walk away. The three closest public transportation options are the St Botolph's Church bus stop (0.1 miles), the Brook Street bus stop (0.2 miles), and the Colchester Town train station (1.1 miles).

Benefits

Customers should choose Helping Hands Home Care Colchester for their household needs because of the company's commitment to personalized care. With a range of services available, customers can customize their experience to fit their needs. Additionally, the company's experienced and professional staff ensures that each job is completed with the highest level of quality and attention to detail.

Good to know

Customers should be aware that Helping Hands Home Care Colchester requires a minimum of 2 hours per visit, and that services are not available on Sundays.

Reviews

Customers have praised Helping Hands Home Care Colchester for their excellent customer service, attention to detail, and professionalism. Many customers have noted that the company's services have made a significant difference in their daily lives, allowing them to focus on other important tasks while their household needs are taken care of.

Amenities

background check
insurance
bonded
flexible schedule
pet friendly
cleaning supplies
reliable
punctual
friendly
experienced
trustworthy
organized
professionalism
responsive

FAQ

What types of home help services do you offer?

We offer a variety of home help services including cleaning, cooking, laundry, grocery shopping, and companionship. Our goal is to assist our clients with tasks that may be difficult or impossible for them to do on their own.

What are your rates for your home help services?

Our rates vary depending on the type and frequency of services requested. We offer competitive pricing and are happy to provide a customized quote based on each client's specific needs.

Do you conduct background checks on your employees?

Yes, we conduct thorough background checks on all of our employees to ensure the safety and security of our clients. We only hire caregivers who have a clean criminal record and excellent references.

Are your employees insured and trained for the services they provide?

Yes, all of our employees are fully insured and trained to provide the highest quality of care. We provide ongoing training and support to ensure that our caregivers are equipped to handle a wide range of situations and needs.

What is your cancellation policy for home help services?

We understand that sometimes unexpected circumstances arise, and we do our best to accommodate our clients' needs. We ask that you provide us with at least 24 hours' notice if you need to cancel a scheduled service. In the event of a last-minute cancellation, we may need to charge a cancellation fee.

Reviews

Debby Sayers

Lovely company to work for. Started mid last year, and haven’t looked back. Not only is the company focused on providing excellent care. They enhance their team to be the best they can, through support, encouragement and learning.

28-01-2023
Max Kulikowski

Professional and friendly environment, lovely colleagues to work with!

28-01-2023
nanaa nana

28-05-2022
stephen morgan

28-05-2021
Susanne Cummins

I have worked for helping hands for nearly two years. I can honestly say I feel very proud of where I work and love my job. The people I visit are lovely, and I know that everyday I can make a difference to someone’s life. The training is very good, and any extra information or training is available. The carers I work with are amazing, a strong team spirit. I know I can ring the office for support or information, and it’s always available.

28-05-2021
Liselle Hoang

Totally brilliant in every way!!!!! professional, supportive, just simply the best!! I changed career having worked in retail for 26yrs. I avoided care as had heard not good things however I was so very wrong having worked for helping hands now since 2019 I wish I had joined sooner! I love the job, I love the support, I feel sooo much happier and valued than I’ve ever felt in previous job. The office are amazing always there for you no matter time of day or night and day of the week I couldn’t recommend helping hands enough!

28-05-2021
Kara Wombwell

I work for helping hands Colchester branch. I have to say everyone has been very friendly and supportive. I have been given amazing opportunity’s to further my education and training. My manager and the office staff are always very helpful and just amazing. Anyone considering going into care I would highly recommend.

28-05-2021
Eleni Bournazi

28-05-2020
Fiona Morris

I've been working for Helping Hands for a month and I find it a great company to work for. The staff at the Colchester branch really care about their customers and employees. I really feel part of a great team who communicates well and the managers work tirelessly to support both the customers and carers.

28-05-2019
Jaden Smith

One of the best companies I’ve worked for! Very accommodating to my University life and an fantastic friendly and professional atmosphere!

28-05-2019