Helping Hands Home Care Basingstoke
Helping Hands Home Care Basingstoke is a company based in Bassingfield, England. They specialize in providing emergency care services, home helps, emergency situations, and household services. Their mission is to provide reliable and compassionate care to those in need.
Introduction to Helping Hands Home Care Basingstoke
Helping Hands Home Care Basingstoke is a UK-based company that provides emergency care services and household services to customers in need. The company was founded with the mission to provide compassionate care to those who require it the most. What sets this company apart from others is their commitment to providing personalized care to each customer, ensuring that their needs are met with utmost attention and care.Services & products
Helping Hands Home Care Basingstoke offers a range of services to customers, including emergency care services and home helps. Customers can rely on the company during emergency situations, such as when a family member falls ill or requires urgent medical attention. The company also provides household services, such as cleaning, cooking, and other tasks that may become difficult for customers due to age or illness.Location
Located in Devonshire House, Aviary Ct, Basingstoke RG24 8PE, United Kingdom, Helping Hands Home Care Basingstoke is situated in a bustling area with a variety of businesses and services. The area is easily accessible by public transportation, with the Basingfield train station, Basingfield bus station, and Basingfield tram stop all located within a mile of the company's location.Benefits
Customers can benefit from the personalized care provided by Helping Hands Home Care Basingstoke. The company's commitment to quality care and attention to detail ensures that customers receive the best possible care during emergency situations or when household tasks become too difficult to manage. Customers can rely on the company's experienced staff to provide compassionate care and support during difficult times.Good to know
Customers should be aware that Helping Hands Home Care Basingstoke provides emergency care services and household services only. Customers requiring medical attention should contact their local healthcare provider or emergency services.Reviews
Customers have praised Helping Hands Home Care Basingstoke for their compassionate care and personalized attention. One customer noted, "The staff at Helping Hands Home Care Basingstoke were incredibly kind and attentive. They provided excellent care to my mother during a difficult time." Another customer commented, "I was impressed with the level of care provided by Helping Hands Home Care Basingstoke. They went above and beyond to ensure that my household tasks were taken care of, allowing me to focus on my recovery."Amenities
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flexible schedule -
pet friendly
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cleaning supplies
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reliable
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punctual
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friendly
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experienced
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trustworthy
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organized
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professionalism
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responsive
FAQ
What types of home help services do you offer?
We offer a range of home help services such as cleaning, meal preparation, laundry, and shopping assistance. Our staff is trained to provide personalized care to meet the specific needs of each client.Do you conduct background checks on your employees?
Yes, we conduct thorough background checks on all our employees before hiring them. We understand the importance of trust when it comes to home care services, and we take every step necessary to ensure the safety and security of our clients.Are your employees insured and trained for the services they provide?
Yes, all our employees are insured and trained to provide the services they offer. We provide ongoing training and support to our staff to ensure they are equipped with the skills and knowledge required to provide high-quality care to our clients.What type of emergency care services do you offer?
We offer 24/7 emergency care services for our clients. Our staff is trained to handle emergency situations and will respond promptly to any emergency calls. We work closely with medical professionals to ensure the safety and well-being of our clients at all times.How quickly can a medical professional arrive on-site during an emergency situation?
We have protocols in place to ensure that medical professionals arrive on-site as quickly as possible during an emergency situation. The response time may vary depending on the location and the severity of the situation, but we will do everything we can to ensure that our clients receive the medical attention they need in a timely manner.Reviews
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Pam Ancell
Laura and her team were brilliant from the very first Assessment appointment to caring for Mum through to her final hour. We have used previous Care Agencies and Helping Hands is way above them in every aspect of their business. Thank you
18-06-2022
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Stacey Dennett
I have working in care for 10 years now and since starting with helping hands I have never felt more valued and listened to. Everyone is here to provide great care and fantastic team work. The care provided to the clients is the best I’ve seen and nothing is to much. The training I have been given is amazing and even though I’ve working in the industry for a long time I am still learning new things. I am the happiest I have ever been in a job and it reflects in my home life as well.
18-06-2022
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Charlotte Richardson
Everyone within helping hands is professional, reliable and people centred. Cannot express how fantastic the whole team is!
18-06-2022
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Angie Gomez
Helping Hands was my Christmas miracle in 2019. When joining Helping Hands I realised I hadn't just found a new and better job, but a team and a working family. We take care of eachother between us carers. We have wonderful office staff who always help us and make sure we're happy. Our clients love the care we provide because between all of us we make sure it's the best. So if you're reading this and are considering joining Helping Hands, I can assure you, you wont regret it. Come join our team!
18-06-2020
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Mum Pullen
Having heard from fellow carers working for other companies their bad experiences, I was quite skeptical about working for Helping Hands. They are so flexible and understanding. If there are problems, the office staff are very approachable and genuinely care about their clients and staff alike. I feel like a valued member of a great team.
18-06-2020
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Karen Grimwood
Amazing company who care for their staff as well as their customers. Come highly recommend friendly and very professional.
18-06-2020
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Kovacs Szilvia
Great job, support staff, fantastic clients !
18-06-2020
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Phil Andrews
18-06-2018
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Karen B
I was pleasantly surprised that I got straight through to the Manager of the branch when I called. No call centres or automated systems. He was very helpful and extremely understanding.
18-06-2018
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James D
Friendly, professional and extremely helpful.
18-06-2018
