HelpDesk Heroes
HelpDesk Heroes is a London-based company that provides a range of IT services. Their expertise includes computer consulting, computer networking, data recovery, and computer hardware and software. They specialize in IT and e-commerce solutions, and are committed to providing their clients with the highest level of customer service. With a team of experienced professionals, HelpDesk Heroes is dedicated to helping businesses of all sizes achieve their IT goals.
Introduction to HelpDesk Heroes
HelpDesk Heroes is a computer consulting company based in London, England. Established in 2010, the company's main goal is to provide top-notch IT services to small and medium-sized businesses. What sets this company apart from others in the industry is their team of experienced and friendly professionals who are dedicated to providing excellent customer service.Services & products
HelpDesk Heroes provides a wide range of IT services, including computer networking, data recovery, and software and hardware installations. They also offer web design and development services, as well as e-commerce solutions for businesses looking to expand their online presence. Additionally, they provide ongoing maintenance and support to ensure their clients' IT systems run smoothly.Location
HelpDesk Heroes is located in the heart of London, in the SE1 4PG postcode. The area is known for its vibrant culture and bustling business environment, with a mix of retail stores, restaurants, and office buildings. The company is easily accessible by public transportation, with the closest stations being Borough Station (0.2 miles away), London Bridge Station (0.6 miles away), and Southwark Station (0.7 miles away).Benefits
One of the key benefits of choosing HelpDesk Heroes is their commitment to providing personalized service to each of their clients. Their team takes the time to understand the unique needs of each business they work with, and provides tailored solutions to meet those needs. They also offer competitive pricing and flexible service plans to fit within any budget.Good to know
Customers should be aware that HelpDesk Heroes is primarily focused on serving small and medium-sized businesses, and may not be the best fit for larger corporations. Additionally, while they offer a wide range of services, they may not be able to provide specialized support for highly complex IT systems.Reviews
Customer reviews of HelpDesk Heroes are overwhelmingly positive, with many praising the company's knowledgeable and friendly staff. Clients appreciate the prompt and efficient service they receive, as well as the company's commitment to providing cost-effective solutions. Overall, HelpDesk Heroes is highly recommended for businesses looking for reliable and affordable IT support.FAQ
What types of data storage devices can you recover data from?
We can recover data from various types of storage devices including hard drives, USB drives, memory cards, and RAID arrays. We have the expertise and technology to handle both logical and physical data loss scenarios.Can you provide examples of successful projects you have completed for other clients?
Yes, we have successfully recovered data for clients in various industries including finance, healthcare, education, and government. We prioritize our clients' privacy, so we cannot disclose specific details of their cases without their permission.What is your approach to finding solutions to technical issues?
Our approach is to first fully understand the issue and its impact on our client's business. We then analyze and diagnose the problem, and develop a customized solution that meets our client's specific needs. We work closely with our clients throughout the process to ensure their satisfaction.What is your pricing structure for data recovery services and are there any hidden fees?
Our pricing structure for data recovery services varies depending on the complexity and severity of the data loss. We provide a free initial diagnosis and quote, and there are no hidden fees. Our prices are transparent, and we only charge for successful recoveries.What is your pricing structure for your computer consulting services?
Our pricing structure for computer consulting services also varies depending on the scope and complexity of the project. We offer competitive rates and provide a free initial consultation to discuss our client's needs and goals. We develop a customized plan and provide a clear quote before starting any work.Reviews
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Marek Sojka
HelpDesk Heroes is a great resource for small businesses such as mine. They are always on the go and always responsive. I love how they have a pay-as-you-go option that is completely customizable. I also love that they are always evolving and growing with me. I am so happy that I was able to find a quality helpdesk that is reliable, service-oriented, and affordable!
26-02-2023
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IOY. GG
We have used the Helpdesk Heroes to help us with our IT needs in our company and they did an awesome job, while openly communicating in an understandable way what is going on.
26-01-2023
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Advokat Ana Z. Mirković
26-05-2021
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Tijana Cvetic
26-05-2021
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Nikola Lomas
Positive: Professionalism
26-05-2021
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Savo Djuric
Positive: Professionalism, Quality, Responsiveness, Value
26-05-2021
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Filip Murray
26-05-2020
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Corinne Ladeinde
Fantastic customer service and response time. Always felt like I was being supported when I needed it. Would highly recommend their support services.
26-05-2019
