Hedge End Medical Centre
Hedge End Medical Centre is a healthcare facility located in Southampton, England. They offer a range of medical services including blood testing, emergency care, physical examinations, and surgical procedures. The centre also provides free clinics for the local community and has a team of general practitioners and healthcare professionals. Hedge End Medical Centre is committed to providing high-quality healthcare services to their patients.
Introduction to Hedge End Medical Centre
Hedge End Medical Centre is a community health center located in Southampton, England. The company was established with the purpose of providing accessible and affordable medical services to the local community. What makes Hedge End Medical Centre unique is their commitment to providing comprehensive medical care to patients of all ages, from infants to seniors.Services & products
Hedge End Medical Centre offers a wide range of medical services to their patients. Some of the services include general practitioners, physical examination centers, surgical centers, urgent care centers, and emergency care physicians. Patients can also take advantage of blood testing services and other medical offices that are available on-site.Location
Hedge End Medical Centre is located on Lower Northam Road in Hedge End, Southampton. The area is known for its community health centers and medical offices, and the center is conveniently located near several public transportation options. The closest public transportation options include the Hedge End railway station, which is 1.5 miles away, the Hedge End bus station, which is 0.5 miles away, and the St Luke's Church bus stop, which is 0.2 miles away.Benefits
Customers should choose Hedge End Medical Centre because of their commitment to providing high-quality medical care to their patients. The center has a team of experienced and compassionate medical professionals who are dedicated to providing the best possible care to their patients. Hedge End Medical Centre also offers affordable medical care and accepts most insurance plans.Good to know
Customers should be aware that Hedge End Medical Centre is a busy medical center and appointments may take longer than expected. However, the center strives to provide timely and efficient care to all patients.Reviews
Customers have praised Hedge End Medical Centre for their friendly and professional staff, as well as their comprehensive medical services. Patients have also noted that the center offers affordable medical care and has convenient hours of operation. Overall, Hedge End Medical Centre has received positive reviews from their patients and is a trusted medical center in the Southampton area.FAQ
What are your office hours and how do I schedule an appointment?
Our office hours are from 8am to 6pm on weekdays and 9am to 12pm on Saturdays. You can schedule an appointment by calling our office or using our online booking system.Is your facility equipped to handle critical emergencies?
We are not equipped to handle critical emergencies. Please call 999 or go to the nearest A&E if you are experiencing a critical emergency.What insurance plans do you accept?
We accept a variety of insurance plans, including Bupa, Aviva, and Simplyhealth. Please check with your insurance provider to confirm coverage.What is the process for making appointments and how long is the wait time?
To make an appointment, you can call our office or use our online booking system. Wait times vary depending on the type of appointment and availability of our providers.What insurance plans do you accept and what are the payment options for those without insurance?
We accept a variety of insurance plans, including Bupa, Aviva, and Simplyhealth. For those without insurance, we offer self-pay options and payment plans. Please contact our office for more information.Reviews
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Naron Tyler
21-05-2023
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ayrton mills
Receptionists are despicable, Refusing to see a 9 day old baby because have decided we are not in catchment and have de registered me and my wife without notice. disgusting.
28-03-2023
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Algis L
Great staff members, not enough parking spaces.
28-03-2023
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Stuart Gladwell
The system is just broken. Elderly people cannot get the appointments they need. No more blood tests can be done here which means trying to arrange to get to the hospital in Southampton. This you have to arrange yourself as well because the surgery cannot do it ...Once the blood test is done you have to then try to guess when the surgery gets the results back in order to call them up. Then you have a confusing conversation with the receptionist where they try and tell you what the results are in values rather than discussing actually what this means for your / your children's health with a doctor. It is just a shambles and means that the A&E system is being further overrun as patients cannot get the care they need from the surgery. It is really worrying to be ill or need medical help at the moment.
28-03-2023
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Iveta “Kiwi” Burian
Quick respond through e consult.
28-02-2023
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Emma
We joined HEMC in 2021 when we moved to the local area. I know everyone has different experiences but this surgery had the best reviews at the time so we went with them and tbh we're so glad we did! The care myself and my husband have received from here has been excellent (we are comparing it to previous experiences at other surgeries!!) and despite the long phone queues, they always try to help the best they can. The receptionists aren't always happy but im sure they get a lot of stick off of other patients who arent happy but we all need to remember they are human too and are just trying to do their jobs so i honestly take my hat off to them! I love the new way they do the triage for on the day appointments and have always been called for an on the day after ive submitted my e-consults or got an appointment when the econsult has told me to ring for one! Not once have i had a bad experience! And they were the reason why my husband's cancer was caught early enough that it didnt spread and the reason why he had the tumour removed within less than 4 weeks of first finding the lump! Cant thank them enough!! Plus we're able to get routine appointments within a week of contacting them. At previous surgeries we've had to wait up to a month!! Honestly, if you're not happy with the way things are done here then you need to go and try other surgeries as i guarentee you'll be back quick enough! They really are great at HEMC and they've helped us with any queries or concerns very quickly! Cant recommend enough!!
28-02-2023
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Danny
Poor conditions. Waiting area crowded. Long waits on the phone to reception queues of 20 to 30 people. They close the lines from 1 to 2 daily. On the website, the E consult always goes down. Doctors don’t call back when you’ve made an appointment for them to call you. Argumentative receptionist need to know every detail before you can even make an appointment. Worst surgery I’ve ever joined and will be looking to move elsewhere.
28-01-2023
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Richard Hollos
Appalling, 5 days ago about 8pm tried to do an e consult, not able to do one as not during the day! Tried 7.40pm Sunday Evening in reediness for 8am Monday morning, e consult not available at weekends!! I want to use the e consult when I want to when it is convenient to ME, not when the authorities say i must use it, not surprised with the state of the country! Health, HM, police, fire, education immigration need i say more !......
28-12-2022
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Trevor Patching
28-11-2022
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Nikki Goss
Excellent care and communication by this surgery due to my dad recently coming out of hospital. They have been so helpful with his care and giving me advice.
28-10-2022
