Heathbrook House Care Home - Bupa
Heathbrook House Care Home Bupa is a nursing home located in Bromsgrove, England. They specialize in healthcare and medicine for their residents. In addition, they work with home insurance agencies to provide insurance coverage for their residents.
Introduction to Heathbrook House Care Home Bupa
Heathbrook House Care Home Bupa is a leading nursing home and healthcare provider in Bromsgrove, England. The company has a rich history of providing high-quality care to its clients, with a focus on meeting the unique needs of each individual. What makes Heathbrook House Care Home Bupa unique is its commitment to providing personalized care, as well as its state-of-the-art facilities and highly trained staff.Services & Products
Heathbrook House Care Home Bupa offers a wide range of services to its clients, including nursing care, dementia care, residential care, and respite care. The company also offers a variety of amenities, such as on-site dining, daily activities, and access to medical professionals.Location
Located in the heart of Bromsgrove, Heathbrook House Care Home Bupa is surrounded by a variety of businesses and amenities. The area is known for its charming shops and restaurants, as well as its proximity to public transportation options. The closest public transportation options are the Bromsgrove Bus Station (0.9 miles), Bromsgrove Train Station (1.3 miles), and the Aston Fields Train Station (1.6 miles).Benefits
Customers should choose Heathbrook House Care Home Bupa because of the company's commitment to providing personalized care and its state-of-the-art facilities. Additionally, the highly trained staff is dedicated to meeting the unique needs of each individual, ensuring that every client is treated with dignity and respect.Good to Know
Customers should be aware that Heathbrook House Care Home Bupa offers home insurance agencies and insurance services in addition to its healthcare services. This combination of services makes it a one-stop-shop for all of your healthcare and insurance needs.Reviews
Customers praise Heathbrook House Care Home Bupa for its high-quality care, personalized attention, and state-of-the-art facilities. The highly trained staff is also a standout feature, with many reviewers noting their dedication and compassion towards their clients. Overall, customers feel confident in entrusting their healthcare needs to Heathbrook House Care Home Bupa.Amenities
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free quote -
online payment
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online application
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discounts
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financial planning
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claims assistance
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policy review
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multi-policy discounts
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customized coverage
FAQ
Can families visit their loved ones at any time or are there specific visiting hours?
Yes, families can visit their loved ones at any time. We understand the importance of family and encourage regular visits to maintain strong relationships. However, we do ask that visitors respect the privacy and needs of other residents during their visits.Can you provide a quote for my specific home and needs?
As a care home, we do not offer home insurance policies. We provide care and support services for our residents to ensure their safety, health, and well-being.What is the process for filing a claim and how long does it typically take to receive payment?
We do not handle insurance claims as we are not an insurance agency. Our focus is solely on providing the best care and support for our residents. Any inquiries or concerns regarding insurance claims should be directed to the appropriate insurance agency.How does your company handle rate increases and renewals?
As a care home, our rates are based on the level of care and support required by each resident. Any rate increases are determined by changes in the individual needs of the resident and will be discussed with the resident and their family prior to any changes being made. Renewals are also based on the individual needs of the resident and will be discussed prior to any renewal agreements being made.Do you offer any discounts on home insurance, such as for bundling with other policies or for having safety features in my home?
As a care home, we do not offer home insurance policies or discounts. Our focus is solely on providing the best care and support for our residents.Reviews
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Sue Meehan
26-12-2022
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John Smith
26-12-2022
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Fulgencio Alcaraz
26-09-2022
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Chris Mills
26-05-2022
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Christine Reading
Auntie is at heathbrook nursing home has been for around 15 months, l can't fault them in any way they have and are amazing wonderful caring staff the lockdown has been extremely difficult but they have dealt with it in a very professional way l want to thank you all from the bottom of my heart for looking after auntie you are all heroes well done heathbrook auntie couldn't be in safer hands xxxxx
26-05-2021
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Jan Thompson
Unfortunately I have had to submit a formal complaint about the care and treatment, or lack of it, at this home. I was appalled about several aspects of this care home and, as expected, have received a lukewarm apology on one issue and a complete stonewall on the other issues I raised. I personally cannot, under any circumstances, recommend this care home especially at the exorbitant fees they command, even after the death of a loved one !!!!! (Yes, read the small print!! Our family was charged almost £3000 after our mum died ....... for so-called « deep cleaning » even when an article had been left in mum’s room from a previous occupant!! And when I raised a concern about my mum after speaking with her on the telephone it was a full 45 minutes before anyone checked on her !! Silly me - I expected someone to check straight away as I believed she had had a stroke. Absolutely appalling care here.
26-05-2020
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Tim Freeman
My dad is currently here and I cannot fault the way they look after him, the dignity they give him and the home is kept so well.
26-05-2019
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Drew Star
26-05-2019
