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Fireplace Manufacturers, Gas Logs Suppliers, Model Design Companies, Fireplace Services

Heat Design

Heat Design is a company based in Canterbury, England that specializes in providing fireplace services, gas logs suppliers, model design companies, and fireplace manufacturers. They also offer services in building and construction, as well as art and creative projects. With their expertise in the industry, Heat Design is committed to delivering high-quality products and services to their clients.

Introduction to Heat Design

Heat Design is a company that specializes in fireplace services and model design. The company was founded in Canterbury, England and has been in business for over 20 years. Heat Design is unique because it offers a wide range of services, including gas log suppliers, fireplace manufacturers, and model design companies.

Services & Products

Heat Design offers a variety of services to its customers, including fireplace installation, repair, and maintenance. They also offer gas log supplies and a wide range of fireplace models to choose from. In addition, they specialize in model design and can create custom designs to fit any customer's needs.

Location

Heat Design is located in the Wincheap Industrial Estate in Canterbury, England. The area is a hub for building and construction businesses, making it the perfect location for Heat Design. Customers can expect to experience a bustling business district with plenty of options for building and construction needs. The closest public transportation options are the Canterbury East train station (1.3 miles), the Castle Row bus stop (0.2 miles), and the Wincheap Park and Ride (0.3 miles).

Benefits

Customers should choose Heat Design for their fireplace and model design needs because of their expertise in the industry and their commitment to customer satisfaction. They offer a wide range of services and products to choose from, and their team of professionals is dedicated to providing high-quality workmanship.

Good to Know

Customers should be aware that Heat Design requires a consultation before any services are provided to ensure that they can meet the customer's needs.

Reviews

Customers have praised Heat Design for their excellent customer service and attention to detail. They have also received high ratings for their expertise in the industry and the quality of their work.

Amenities

  • amenity
    fireplace
  • amenity
    chimney
  • amenity
    hearth
  • amenity
    gas logs
  • amenity
    fireplace insert
  • amenity
    fireplace mantel
  • amenity
    fireplace screen
  • amenity
    wood stove
  • amenity
    pellet stove
  • amenity
    fireplace grate
  • amenity
    fireplace tools
  • amenity
    fireplace damper
  • amenity
    firebox
  • amenity
    fireplace surround
  • amenity
    fireplace cleaning
  • amenity
    fireplace repair
  • amenity
    delivery
  • amenity
    installation
  • amenity
    showroom
  • amenity
    online store
  • amenity
    fireplace inserts
  • amenity
    remote control
  • amenity
    natural gas
  • amenity
    propane
  • amenity
    fireplace accessories
  • amenity
    customization
  • amenity
    warranty
  • amenity
    financing
  • amenity
    custom fireplace design
  • amenity
    fireplace consultation

FAQ

What types of fireplaces do you service?

At Heat Design, we service a variety of fireplaces such as gas, electric, wood-burning, and multi-fuel fireplaces.

Can you provide installation services for the gas logs you sell?

Yes, we offer installation services for the gas logs we sell. Our team of professionals is trained to install gas logs safely and efficiently.

Do you offer any maintenance plans or packages?

Yes, we offer maintenance plans and packages for our customers. Our plans include regular maintenance, cleaning, and inspection of your fireplace to ensure its longevity.

What is your process for designing and developing a model?

Our process for designing and developing a model involves working closely with our clients to understand their requirements and preferences. We then create a design plan and use the latest technology to develop a model that meets their expectations. Our team of professionals ensures that the model is completed within the given timeframe and budget.

How can I safely maintain and clean my gas logs to ensure their longevity?

To safely maintain and clean your gas logs, it is recommended that you turn off the gas supply and allow the logs to cool completely before cleaning. You can then use a soft-bristled brush to remove any dirt or debris. Avoid using abrasive cleaners or scrubbers that can damage the logs. It is also important to have your gas logs inspected and serviced regularly by a professional to ensure their longevity.

Reviews

  • Paul Vinten

    Dan and the team fitted our stove in Shepherdswell last month after providing a quote a few months ago. We'd struggled for a while to get people to quote (many not replying) but we popped into the shop and a few weeks later somebody came to survey. The quote came back a few days later and we accepted. We had to wait a while for the stove to come in but Dan was quick at replying and offered us a different stove if we wanted a faster install. The fitters came in and were friendly and have done a beautiful job. The original plan needed a bit of a change once we started the job (100 year old house had a surprise) but the guys came up with an excellent solution. We've had an issue with the stove (rope seal) so I let Dan know and the next day somebody is coming out to sort this for us so excellent after-service. So pleased we popped into the shop now

    05-05-2023

  • joe wilson

    Had a stove and surround fitted last week. I cant thank Alex and his team enough for such a wonderful experience. Highly recommended

    26-04-2023

  • Lauren Davey

    26-04-2023

  • Kim Brett

    Brilliant service from Dan Richard and Russell couldn't be happier

    26-04-2023

  • Jake SCOC

    Two years ago my elderly mother had a gas Rayburn cooker boiler installed by Heat Design. Since then there has been various issues with it. However, 2 years on and after leaving a bad review on Google, they have finally sorted out the snag list. I always believe in shopping local or supporting local businesses and it's a shame that it took a bad review to sort out the issues.

    26-03-2023

  • Donna Sargeant

    Efficient service in store and the installer's were polite and clean and tidy as they went

    26-02-2023

  • Alison Napolitano

    26-11-2022

  • Aaron Knell

    I was originally told £3,500 estimated based the stove costing £1000. I was told £500 of that was fitting. This was all subject to survey. Once my house was surveyed the quotation came to me at £5488 of which £995 was fitting. I questioned this and was just told yeah subject to survey. I then said I need to reduce this by £1000. I said take ownership of the tiles on the floor, this reduced the price by £500 and then asked for a quote with another log burner and was told at the very latest I'd have a new quote the very next morning. I never heard from them again. I genuinely believe he just lies and lies. Of course anyone reading this make your own mind up.

    26-11-2022

  • Diana Pellett

    Purchased a rayburn fron Heat Design in 2013 for 8 and half thousand pounds. For the first few years they serviced it but whenit started breaking down they didnt want to know.They sent rogue freelancers who ripped me off The raYBURN NOW IS COMPLETELY DEAD / tHEY REFUSE TO DO ANYTHING TO ASSIST. NOW WE ARE GOING THROUGH OUR SECOND WINTER WITH NO HEATING HOT WATER OR COOKING and I am disabledtHEY AREa disgrace. Be warned. Do not trust themIve struggled to find someone who might be able to do it but it is going to cost me over one thousand pounds/ Im thoroughly appalled at heat Designunscrupulous behaviour Diana Pellett

    26-10-2022

  • derek burr

    26-05-2022