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Home Helps

Hearts At Home Care

Hearts At Home Care is a company based in Fordingbridge, England that provides home help and household services. Their focus is on providing compassionate care to individuals in the comfort of their own homes. Hearts At Home Care is dedicated to ensuring their clients receive the highest quality of care possible.

Introduction to Hearts At Home Care

Hearts At Home Care is a company located in Fordingbridge, England, that provides home help and household services to customers. The company was founded with the purpose of helping elderly and disabled individuals who need assistance with daily activities. What makes Hearts At Home Care unique is their commitment to providing personalized care for each customer, ensuring that they feel comfortable and cared for in their own homes.

Services & products

Hearts At Home Care offers a range of services to customers, including housekeeping, meal preparation, personal care, and companionship. They also provide transportation services for customers who need assistance getting to appointments or running errands. Customers can choose from a variety of service packages to find the one that best fits their needs.

Location

Hearts At Home Care is located in the heart of Fordingbridge, a charming town in southern England. The area is known for its picturesque scenery and quaint shops and restaurants. Customers can expect to find a variety of businesses in the area, including local boutiques, cafes, and grocery stores. The nearest public transportation options are the Fordingbridge bus stop (0.1 mi), the Fordingbridge train station (3.5 mi), and the Ringwood bus station (5.2 mi).

Benefits

Customers should choose Hearts At Home Care because of their dedication to providing high-quality, personalized care. The company's team of experienced professionals takes the time to get to know each customer and their unique needs, ensuring that they receive the best possible care. Customers can also feel confident knowing that Hearts At Home Care is fully licensed and insured.

Good to know

Customers should be aware that Hearts At Home Care requires a minimum of two hours of service per visit. This ensures that each customer receives the attention and care they need. Additionally, the company offers a free consultation to new customers, where they can discuss their needs and find the best service package for them.

Reviews

Customers rave about Hearts At Home Care's excellent service and caring staff. Many customers appreciate the personalized care they receive and the peace of mind that comes with knowing they are in good hands. Overall, Hearts At Home Care is highly recommended for anyone in need of home help or household services.

Amenities

  • amenity
    background check
  • amenity
    insurance
  • amenity
    bonded
  • amenity
    flexible schedule
  • amenity
    pet friendly
  • amenity
    cleaning supplies
  • amenity
    reliable
  • amenity
    punctual
  • amenity
    friendly
  • amenity
    experienced
  • amenity
    trustworthy
  • amenity
    organized
  • amenity
    professionalism
  • amenity
    responsive

FAQ

What types of home help services do you offer?

We offer a range of home help services including cleaning, laundry, shopping, meal preparation, and companionship.

What are your rates for your home help services?

Our rates vary depending on the services required and the amount of time needed. We offer competitive and affordable rates for all of our home help services.

Do you conduct background checks on your employees?

Yes, we conduct thorough background checks on all of our employees before hiring them. We want to ensure the safety and security of our clients.

Are your employees insured and trained for the services they provide?

Yes, all of our employees are fully insured and trained for the specific services they provide. We want to ensure that our clients receive the highest quality care.

What is your cancellation policy for home help services?

We require at least 24 hours notice for cancellations of home help services. If less than 24 hours notice is given, there may be a cancellation fee. However, we understand that emergencies may arise and will work with our clients on a case-by-case basis.

Reviews

  • Maria Florentina Iordache

    I agree with other persons who gives a bad feedback! I've done training for Team leader position for 5 days and the office lie to me telling that I will be paid but they didn't pay me even if I was assured that I will get paid on 7th of April and I received even a payslip! I spended my money for petrol and my time for 5 days for nothing! I DO NOT RECOMMENDED AT ALL TO NOBODY!!

    28-04-2023

  • Tam Bradfield

    DO NOT WORK HERE. They will not pay you if you decide to leave. No training given other than an in house made presentation and a quick practical demonstration. Such a shame they come across so nice but the reality is they absolutely do not care about there staff no wonder turn over is so high. Lots of care jobs out there where you will be paid for you efforts. RIP OFF MERCHANTS- WHO WILL NOT PAY YOU.

    28-12-2022

  • Vicki Hayward

    Please note this is a review from a customer and NOT FROM A MEMBER OF STAFF AS THE OTHERS APPEAR TO BE. Regretably this provider proved totally inadequate for our needs. The communication was poor, when we asked to discuss things, they just acted unilaterally without any discussion. Care visits ranged from less than 8 minutes to about 45 on very rare ocassions. Protocols were frequently ignored, no gloves worn when handling drugs, teabags, etc and coughing throughout a visit. Companionship was requested but not given, and personal care appeared almost non existant as mostly male carers sent to look after very elderly, frail lady. The office was unmanned and door locked, calls to the emergency number not answered, just totally and utterly useless. There was a breach of confidential data at one stage. NOT RECOMMENDED AT ALL

    28-05-2022

  • David Currie

    A fantastic place to work. Always someone to help if needed. Great support if you want to learn new courses or to improve your knowledge about care industry.

    28-05-2021

  • Hearts Care

    28-05-2020

  • Oliver Stonehouse

    28-05-2017

  • Sally Weston

    I cant praise the carers of this company. My mother had a fall whilst I was out for the day. The neighbour who found her contacted them and they came around called ambulance and stayed with her for several hours until I returned. They always go that extra mile.

    28-05-2017

  • Zack Rose

    Thank you for all you have done for our family. We would recommend you to anyone. :)

    28-05-2016