Hearth Products
Hearth Products is a reputable company based in Stafford, England. They specialize in providing high-quality gas logs supplies to customers in the building and construction industry. With their expertise and commitment to excellence, Hearth Products has become a trusted name in the industry.
Introduction to Hearth Products
Hearth Products is a company that specializes in providing top-quality gas logs to customers. The company has been in business for over a decade and has gained a reputation for being one of the best suppliers in the industry. What makes Hearth Products unique is the fact that they offer a wide range of gas logs that are perfect for both residential and commercial use.Services & Products
Hearth Products offers a variety of gas logs that are available in different sizes, styles, and finishes. Customers can choose from vented and vent-free gas logs, as well as gas log sets that come equipped with a remote control. Additionally, the company offers a range of accessories such as gas valves, burner systems, and log lighters.Location
Hearth Products is located in Unit 14 Brindley Cl, Tollgate Industrial Estate, Stafford ST16 3SU, United Kingdom. The area is known for its thriving building and construction scene, with many businesses in the area catering to the construction industry. Customers can expect to experience a friendly and welcoming environment when visiting the Hearth Products showroom. The nearest public transportation options are Stafford Train Station (1.7 miles), Stafford Bus Station (2.1 miles), and Staffordshire University (3.1 miles).Benefits
Hearth Products is known for its exceptional customer service and high-quality products. The company offers competitive prices and a wide range of gas logs to choose from, ensuring that customers can find the perfect product for their needs. Hearth Products also provides expert advice on which gas logs are best suited for a particular space, ensuring that customers get the most out of their purchase.Good to know
Customers should be aware that Hearth Products only sells gas logs and accessories, and does not offer installation services. Customers will have to find a qualified professional to install their gas logs.Reviews
Customers have praised Hearth Products for their excellent customer service and high-quality products. Many customers have noted that the company provides valuable advice on which gas logs to purchase, ensuring that they get the most out of their purchase. Overall, customers have had a positive experience with Hearth Products and would recommend the company to others.Amenities
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delivery -
installation
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showroom
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online store
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fireplace inserts
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remote control
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vent-free
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natural gas
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propane
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fireplace accessories
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customization
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warranty
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financing
FAQ
What types of gas logs do you offer and what are the differences between them?
We offer a variety of gas logs, including vented, vent-free, and outdoor gas logs. Vented gas logs require a chimney or vent to release the fumes, while vent-free gas logs do not. Outdoor gas logs are specifically designed for use in outdoor fireplaces or fire pits. The main difference between each type is the level of heat output and the installation requirements.Can you provide installation services for the gas logs you sell?
Yes, we offer installation services for the gas logs we sell. Our team of experienced professionals can install your gas logs safely and efficiently, ensuring they are ready to use as soon as possible.What is the warranty for your gas logs and what does it cover?
Our gas logs come with a limited warranty that covers defects in materials and workmanship. The specific terms and length of the warranty vary depending on the product you purchase. We recommend checking the product information or contacting us directly for more details.Do you offer any customization options for your gas logs, such as size or design?
Yes, we offer customization options for our gas logs, including different sizes, styles, and designs. We can work with you to create a gas log set that fits your unique needs and preferences.How can I safely maintain and clean my gas logs to ensure their longevity?
To ensure the longevity of your gas logs, we recommend regular cleaning and maintenance. You can use a soft brush or cloth to remove any debris or dust from the logs, particularly around the pilot light and burner. It's also important to have your gas logs inspected and serviced by a professional at least once a year. This can help identify any potential issues and ensure your gas logs are running safely and efficiently.Reviews
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Fred Thomas
Great fires, wonderful staff, the only place to go for all your heating needs!
21-05-2023
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Murph Stephenson
Had a montese gas fire fitted 2 year ago the first year the coals and bedding disintegrated so this firm sent me some more .and now 2year on its happened again also thermal couple not working rang them and there say not under warranty so paid the 42quid and 45 to get fitted so the 5year warranty means nothing this coal should not crumble if it was real fire proof
28-02-2023
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Deborah Mottram
An engineer came to sort a fault with my fire (it was turning itself off). At the same time I had the fire serviced and I can honestly say the fire has never ran better! A friendly and excellent service from start to finish and I will be booking my annual service with this company every year.
28-05-2022
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Rob Sanderson
Chris and Drew couldn't do enough to help me. Highly recommended
28-05-2020
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Jessica ONeill
Super choice of up to date fires and fire places .
28-05-2020
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Mark Southall
Brilliant innovative fires best on market in the price range. Very helpful staff..all round excellent service
28-05-2020
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Roy Harrity
We had the Panama HE Gas fire fitted in Feb 2018 and it appears the thermocouple needs replacing. I have tried phoning and emailing the company numerous times without success. All you get is an automated message to try again later. The customer service is abysmal
28-05-2019
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George Bates
Brilliant products, great company to deal with!
28-05-2019
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Gary Corby
Poor product and no help what so ever ,a poor company no help what so ever
28-05-2019
