Heart2Heart Homecare Services Ltd
Heart2Heart Homecare Services Ltd is a healthcare and medicine company based in Southampton, England. They specialize in providing nurses' agencies and care agencies services to their clients.
Introduction to Heart2Heart Homecare Services Ltd
Heart2Heart Homecare Services Ltd is a healthcare company based in Southampton, England. The company was founded with the goal of providing compassionate and quality care to those who need it. What makes Heart2Heart unique is their personalized approach to care - they understand that each person has unique needs and they strive to tailor their services to meet those needs.Services & products
Heart2Heart Homecare Services Ltd offers a variety of services, including personal care, companionship, and housekeeping. They also provide specialized care for individuals with dementia, Parkinson's disease, and other conditions. Customers can expect to receive high-quality care from experienced and compassionate caregivers.Location
Heart2Heart Homecare Services Ltd is located in the Solent Business Centre in Southampton. The area is primarily commercial, with a mix of offices, shops, and restaurants. Customers can expect to experience a bustling and vibrant atmosphere in the area. The company is easily accessible by public transportation, with the Millbrook train station, St. Denys train station, and Regents Park train station all within 1 mile of the location.Benefits
Customers should choose Heart2Heart Homecare Services Ltd because of their commitment to providing personalized and compassionate care. The company understands that each person has unique needs and they strive to meet those needs with their services. Customers can also expect to receive care from experienced and highly trained caregivers.Good to know
Customers should be aware that Heart2Heart Homecare Services Ltd is a nurses' agency and care agency, specializing in healthcare and medicine.Reviews
Customers have praised Heart2Heart Homecare Services Ltd for their compassionate caregivers and personalized approach to care. They have also noted the high level of professionalism and expertise of the company's staff. Overall, customers have been very satisfied with the care they have received from Heart2Heart Homecare Services Ltd.Amenities
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24-hour care -
home visits
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private nursing
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respite care
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companionship
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care planning
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medication administration
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personal care
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mobility assistance
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domestic assistance
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shopping assistance
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meal preparation
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social support
FAQ
What types of services do you offer, and what is the quality of care provided by your agency?
We offer a range of homecare services, including personal care, companionship, and medication management. Our agency provides high-quality care, and we prioritize the safety and well-being of our clients. We work closely with families and healthcare professionals to develop personalized care plans that meet the unique needs of each client.How do you select and train your healthcare professionals, and what qualifications and experience do they have?
We have a rigorous hiring process that includes background checks, interviews, and skills assessments. Our healthcare professionals are highly qualified and experienced, with a range of certifications and licenses. We provide ongoing training and support to ensure that our staff is up-to-date on the latest best practices in homecare.What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?
We take great care in matching caregivers to clients based on their individual needs and preferences. Our process includes an assessment of the client's care needs and preferences, as well as an evaluation of the caregiver's skills, experience, and personality. We prioritize compatibility and trust between caregivers and clients to ensure a positive homecare experience.What is your pricing structure, and are there any hidden fees or costs I should be aware of?
Our pricing structure is transparent and competitive. We offer a range of packages to suit different budgets and care needs. There are no hidden fees or costs, and we are happy to provide a detailed breakdown of our pricing upon request.How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?
We take all complaints, issues, and emergencies seriously and prioritize prompt resolution. Our agency has a dedicated support team available 24/7 to assist with any concerns or emergencies. We work closely with clients and families to address any issues or concerns and ensure that they receive the support and care they need.Reviews
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Mr Hockers
I needed to organise care for a relative & found Heart2Heart. They were extremely helpful & talked me through the available options, however the best part were the carers who were just brilliant. My very fussy relatives had nothing but praise for those that cared for them.
28-05-2022
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Liz Cox
Heart2Heart have been amazing in terms of support for my family and my Mum, who's declining rapidly with terminal brain cancer. They are such a lovely team of carers – no matter who comes along each day, they are always so kind with Mum (of course!) but also help support us as we go through this awful journey that was sprung on us at the start of this year. You can see that they all genuinely love caring for people and have already formed bonds with Mum; it's heartbreaking for us all to see her decline on an almost-daily basis. I wasn't sure what to expect when we realised we needed additional help with care for Mum, but can say that Heart2Heart, working closely with Oakhaven Hospice, have really helped me, my step-dad and my family, taking some of the worry away so that we can concentrate on being daughters and a husband to Mum again. It means she will be able (hopefully) to stay at home, which is what she wanted. Highly recommend this company and its team of absolutely lovely carers.
28-05-2020
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Dawn Hebblethwaite
Wonderfully helpful staff :)
28-05-2019
