Hearbase Folkestone
Hearbase Folkestone is a healthcare and medicine company based in Folkestone, England. They specialize in audiology services and offer hearing aid repair services to their clients. Their team of experienced audiologists is dedicated to providing the best possible care for their patients. Hearbase Folkestone is committed to improving the quality of life for those with hearing impairments.
Introduction to Hearbase Folkestone
Hearbase Folkestone is a healthcare and medicine company that specializes in audiology services. The company has been providing its services for over 25 years, making it one of the most experienced audiology service providers in the area. What sets Hearbase Folkestone apart is its commitment to providing personalized service to each of its customers, ensuring that they receive the best care possible.Services & products
Hearbase Folkestone offers a wide range of services related to audiology, including hearing tests, hearing aid fittings, and hearing aid repair services. In addition, the company also provides custom ear plugs and noise protection devices. Customers can purchase hearing aids from top brands such as Phonak, Oticon, and Widex.Location
Hearbase Folkestone is located at 140 Sandgate Rd, in the heart of Folkestone, England. The area is known for its vibrant community and diverse range of businesses, including restaurants, cafes, and shops. The three closest public transportation options are the Folkestone Central train station, which is 0.5 miles away, the Sandgate Road bus stop, which is 0.1 miles away, and the Folkestone Harbour Arm bus stop, which is 0.3 miles away.Benefits
Customers should choose Hearbase Folkestone because of the company's extensive experience in the audiology industry and its commitment to providing personalized care to each of its customers. The company's team of audiologists are highly trained and use the latest technology to ensure that customers receive the best care possible.Good to know
Customers should be aware that Hearbase Folkestone is only open Monday through Friday, from 9am to 5pm. However, the company does offer emergency hearing aid repair services outside of regular business hours.Reviews
Customers rave about the personalized service they receive at Hearbase Folkestone, with many praising the expertise and professionalism of the company's audiologists. Many customers also appreciate the company's commitment to using the latest technology to ensure that they receive the best care possible.FAQ
What types of hearing aids do you repair?
We repair all types of hearing aids, including behind-the-ear, in-the-ear, and completely-in-the-canal models.How long does the repair process usually take?
The length of the repair process depends on the extent of the damage to the hearing aid. We aim to complete repairs as quickly as possible, usually within 10 business days.Do you offer any warranty or guarantee for your repairs?
Yes, we offer a six-month warranty on all repairs we make to hearing aids. This warranty covers any issues that arise due to our repair work.What is your process for returning the repaired hearing aid to the customer?
Once we have completed the repair work, we will contact the customer to let them know that their hearing aid is ready for collection. Customers can then come to our clinic to pick up their repaired hearing aid.Do you offer customized hearing aid fittings and adjustments?
Yes, we offer customized hearing aid fittings and adjustments to ensure that our customers receive the best possible hearing experience. Our audiologists will work with customers to determine the best type of hearing aid and make any necessary adjustments to ensure optimal hearing.Reviews
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Lisa Sharp
My mum uses them and is always happy with her appointments.
26-06-2022
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Patricia Selway
A truly wonderful experience, being made to feel like a VIP. All staff pleasant, Nikki the audiologist shone! she is a credit to her profession for her knowledge, her thoroughness, and her caring attitude. Nothing is to much trouble .
26-05-2022
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Sebnem Eralp
Took my elderly neighbour there . I was disgusted with how she was treated.No care, no explanations, no help. But most of all no emphaty. The male Otorhinolaryngologists didn't seem professional with his attitude and he was uninterested.He wasn't accommodating. When we arrived, there was something going on between him and receptionist. Neither of them cared for my neighbour. It was waste of time. I wish I knew their names . Now we have to make another appointment with a different company. I do not recommend.
26-05-2022
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David Troke
Friendly staff and well looked after by them.
26-05-2021
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David Makepeace
Visited today and received outstanding care and advice from Beth, who is an excellent listener and showed real understanding and care. Thank you. I look forward to trying the prescribed aid.
26-05-2021
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Marian Hines
Excellent service. Very happy with the outcome. I can hear!!
26-05-2020
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Koorosh Nejad
The lady that did fitting in Elm Lodge asked me if I hear things better and got me sign on a customer feedback. I couldn't say yes or no cause I have difficulty with conversation in noisy places. I complained about the hush noise at the background and she said this is normal as there is a device in your ears now. My hearing loss is mid frequency and not high frequency, so she could have taken time to re-program the aids. She didn't know if Bernafon JU7C can be connected to any App or not. At the end asked me to wait for a call in 4 weeks time before I can book a follow up appointment. Overall I am not impressed with the level of professionalism and customer care. I'm not able to use these aids the way they are fit now.
26-05-2020
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Michael Rous
26-05-2020
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peter smith
Excellent professional treatment, care and advice from Nicky in a relaxed friendly atmosphere.
26-05-2020
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Matt Coombes
Had my custom-made hearing protection supplied through Hearbase (I am a private Music Tutor). Professional from the start. Gave me all relevant information, precautions and after-care. Opted for the Elacin ER-15 and are perfect for the necessary sound feedback. Cannot recommend Joana nearly enough - very happy with the service.
26-05-2018
