Heaphys Menswear & Formal Hire
Heaphys Menswear & Formal Hire is a UK-based company that specializes in dress and tuxedo rental services. With a focus on clothing and fashion, the company offers a wide range of options for customers looking to dress up for special occasions. Located in Redditch, England, Heaphys Menswear & Formal Hire is committed to providing high-quality formal wear and exceptional customer service.
Introduction to Heaphys Menswear & Formal Hire
Heaphys Menswear & Formal Hire is a company that specializes in dress and tuxedo rental services. Founded in 1985, the company has been providing high-quality formal wear for over 35 years. What sets Heaphys apart from other companies in the industry is their commitment to exceptional customer service and attention to detail. They strive to make every customer feel confident and comfortable in their formal wear, whether it's for a wedding, prom, or other special event.Services & products
Heaphys Menswear & Formal Hire offers a wide range of formal wear for rent, including tuxedos, suits, and accessories. They also offer a variety of styles and colors to choose from, ensuring that every customer can find the perfect outfit for their special occasion. In addition to dress rental services, Heaphys also offers clothing and fashion products for purchase, including shirts, ties, and cufflinks.Location
Heaphys Menswear & Formal Hire is located in Redditch, England. The area is known for its bustling shopping district, with a variety of shops and restaurants to explore. The company is conveniently located near several public transportation options, including the Redditch train station (0.2 miles), the Redditch Bus Station (0.3 miles), and the Redditch Taxi Rank (0.1 miles).Benefits
Customers should choose Heaphys Menswear & Formal Hire for their formal wear needs because of the company's commitment to exceptional customer service and attention to detail. The staff at Heaphys are knowledgeable and friendly, and will go above and beyond to ensure that every customer feels confident and comfortable in their formal wear. Additionally, the company offers a wide range of styles and colors to choose from, ensuring that every customer can find the perfect outfit for their special occasion.Good to know
Customers should be aware that Heaphys Menswear & Formal Hire requires a deposit for dress and tuxedo rentals. The deposit is fully refundable as long as the rental is returned in good condition. Additionally, customers should book their rental at least two weeks in advance to ensure availability.Reviews
Customers rave about the exceptional customer service and attention to detail provided by Heaphys Menswear & Formal Hire. Many customers appreciate the wide range of styles and colors available for rent, and the knowledgeable staff who help them find the perfect outfit. Overall, customers highly recommend Heaphys for their dress and tuxedo rental needs.FAQ
What is the rental period for the dress or tuxedo?
The rental period for the dress or tuxedo is typically 3-4 days. We offer flexible rental periods to ensure that you have enough time to enjoy your event and return the item without feeling rushed.Are alterations included in the rental fee?
Our rental fee includes basic alterations to ensure that the dress or tuxedo fits you perfectly. We take accurate measurements to make sure that the item fits you comfortably. However, if you require additional alterations, there may be an additional fee.What is the process for returning the dress or tuxedo after the event?
Returning your dress or tuxedo is easy. Simply bring the item back to our store by the agreed-upon date, and we'll take care of the rest. We'll inspect the item to ensure that it's in good condition and process your return promptly.Are there any additional fees or charges beyond the rental fee?
Our rental fee includes basic alterations, but there may be additional fees for more extensive alterations or for late returns. We'll be upfront with you about any additional fees before you rent the item, so there are no surprises.What is the availability and selection of sizes and styles for dresses and tuxedos?
We offer a wide selection of sizes and styles for both dresses and tuxedos. Our inventory includes everything from classic black tuxedos to trendy colored suits, and from traditional ball gowns to modern cocktail dresses. We're confident that you'll find something that suits your style and fits perfectly.Reviews
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Alan Reading
20-05-2023
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Adam
Awful service. Ordered a suit 2 months in advance. Took weeks to arrive to try on. Was measured incorrectly. Never had a single call despite giving my number 2 maybe 3 times. I had to do all the chasing. Price quoted as 120 to 130 dependant on whether I had a shirt, was charged 145. No tie was supplied. Was told another from the group had collected it but they had not. Was told a pocket square would be included but it wasn't. Had to supply my own tie (which was refunded to be fair). Blamed bank holidays, supplier, couriers, took no responsibility whatsoever. Told my replacement suit would be in on Tuesday after Easter as it was already on the way and the courier was late. Courier label shows it was despatched ON the Tuesday. I'll make no further comment about this. For a company that's apparently been established for 200 odd years according to some of their responses, despite it saying 1831 on their logo, I'd expect better. They're the only place to hire from in Redditch and I'd recommend looking further afield. No prices online. Very lax service as there is no competition. You can buy a decent M&S suit for not much more, and a shirt of equal quality for less from Next. Wish I had. In anticipation of their response, this review is my own view and my experience. I genuinely lost sleep for a week in fear I'd have nothing to wear to a wedding. I'd never hire again from here, should I need a suit I'll try the place in Alvechurch who happily display prices, which also seem lower, or I'll buy. Complete and utter regret at us having parted with money to this outfit of so called outfitters.
26-04-2023
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jon edwards
Great choice of suits ,formal wear , very helpful staff will help choose the right outfit.
26-04-2023
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Nikki Trevitt
If I could give 0 stars I would! After explaining to Dean at the shop our other suit shop experiences which were not great he sold us a dream that soon came crashing down after we paid our deposit for 11 suits! After telling us all our suits would arrive in shop early January ready for our 4th Feb wedding they didn't! 2 weeks before the wedding all the suits had finally arrived so he said! We'd ordered my partners shoes which didn't arrive and some of the suits even though they were measured in store came stupidly wrong, we had trousers arrive at different times as they didnt arrive with the rest of the suits! Also After telling us all alterations are done in house we found out they wasn't and they'd be a cost much more then he'd stated, to top it off the suits and shoes ended up being more money and he only told us the day we had to pay! and he got my sons shoes wrong so the day before our wedding we were picking up suits from alterations praying they were finally right and searching for shoes for my little boy! If I could go back and go somewhere else I would without a doubt I'd dodge this place they want your money then they don't care! Ruined my partners experience running up to our big day!
26-03-2023
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Matthew Garfield-Savage
Ordered a suit from here, pleasant attitude from all members of staff, prepped my suit and came out with a smile on my face. Will be returning to buy a new suit here when the occasion calls for it. Thanks Stewart, for the pleasant assistance, and for coping with me, it was a darn good experience to buy my first ever suit.
26-03-2023
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Linda R Evans
I like taking my son here he loves his suits, shame he doesn't wear them all the time
26-03-2023
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Karen Hotchkiss
Dean is amazing. Nothing is too much trouble.. keep it up Dean. Amazing clothes.
26-02-2023
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Michael Griffiths
What a great shop! I only came in to buy a tie & handkerchief, but I was made to feel important. Great ambience! Great service, great shop.
26-02-2023
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Chad Downes
Not many hire suits. Not best welcome compared to many other places I've been
26-12-2022
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Graham Gibbs
Great place to buy or hire a dinner jacket and more aim to please
26-12-2022
