Consumer Advice Centers

Healthwatch Darlington

Healthwatch Darlington is a consumer advice center located in Darlington, England. They specialize in providing information and support to the public sector and society. Their goal is to empower individuals to make informed decisions about their health and wellbeing.

Introduction to Healthwatch Darlington

Healthwatch Darlington is a consumer advice center that provides the public with a platform to voice their opinions and experiences about local health and social care services in the Darlington area. The company was established with the purpose of giving people a say in how these services are run, ensuring that their needs and preferences are met. What sets Healthwatch Darlington apart is its focus on the public sector and society, and its commitment to promoting positive change in local health and social care services.

Services & Products

Healthwatch Darlington offers a range of services that aim to empower the public and improve the quality of local health and social care services. These services include gathering and analyzing feedback from individuals and community groups, providing information and signposting to relevant services, and engaging with local authorities and service providers to influence policy and decision-making. Customers can also access a variety of resources and reports on the Healthwatch Darlington website.

Location

Healthwatch Darlington is located in Sterling House, which is situated on St Cuthbert's Way in the heart of Darlington. The area is home to a mix of businesses, including shops, cafes, and offices. Visitors to the area can expect a bustling and friendly atmosphere, with plenty of opportunities to explore and discover new things. Public transportation options in the area include Darlington Train Station, which is approximately 0.5 miles away, Darlington Bus Station, which is approximately 0.3 miles away, and North Road Train Station, which is approximately 1.1 miles away.

Benefits

Customers should choose Healthwatch Darlington because of its unique focus on the public sector and society, and its commitment to improving local health and social care services. The company provides a valuable platform for individuals and community groups to have their voices heard, and it works tirelessly to ensure that local services are accessible, high-quality, and responsive to the needs of the community.

Good to Know

Customers should be aware that Healthwatch Darlington is an independent organization, and as such, it is not affiliated with any health or social care provider. The company's services are free and confidential, and it welcomes feedback from anyone who has used or is using local health and social care services.

Reviews

Customers have praised Healthwatch Darlington for its friendly and approachable team, its commitment to improving local services, and its ability to make a real difference in the community. Many people have reported that the company's services have helped them to access the care and support they need, and to feel more empowered and informed as a result.

Amenities

educational resources
counselling
advocacy
accessibility
community outreach
resource library

FAQ

What services does your Consumer Advice Center offer?

Our Consumer Advice Center offers advice and guidance on a wide range of consumer issues, including consumer rights, complaints, and scams. We provide information and support to help consumers make informed decisions and resolve any issues they may have with products, services, or businesses.

How experienced are your counselors in providing consumer advice?

Our counselors are highly experienced and trained in providing consumer advice. They have a wealth of knowledge and expertise in consumer law and rights, and are able to offer practical and effective solutions to a range of consumer issues.

How quickly can I expect a response to my inquiry or complaint?

We aim to respond to all inquiries and complaints as quickly as possible, usually within 2-3 working days. However, response times may vary depending on the complexity of the issue and the volume of inquiries we receive.

Are there any fees for using your Consumer Advice Center's services?

No, our Consumer Advice Center's services are free of charge. We are a non-profit organization funded by the government, and our goal is to provide impartial and independent advice to consumers.

How can I access your Consumer Advice Center's services (phone, online, in-person)?

You can access our Consumer Advice Center's services by phone, email, or in-person appointment. Our phone line is open Monday to Friday, 9am to 5pm, and our email address is available 24/7. You can also make an appointment to see one of our counselors in-person at our office.