Health-on-Line
HealthonLine is a leading health insurance agency based in Bournemouth, England. The company specializes in providing comprehensive insurance solutions to individuals and businesses. With a team of experienced professionals, HealthonLine is committed to delivering exceptional customer service and tailored insurance plans to meet the unique needs of each client. Whether you are looking for personal health insurance or group coverage for your business, HealthonLine has the expertise and resources to help you find the right solution. Contact HealthonLine today to learn more about their insurance offerings.
Introduction to HealthonLine
HealthonLine is a health insurance agency based in Bournemouth, England. Founded in 2002, the company has a long history of providing personalized health insurance solutions to individuals and families. What sets HealthonLine apart from other insurance agencies is their commitment to putting their customers first. They strive to provide the best possible service and support to ensure their clients have peace of mind when it comes to their health.Services & Products
HealthonLine offers a range of health insurance services to meet the unique needs of their clients. They offer individual and family coverage, as well as coverage for businesses. Their plans include coverage for hospital stays, outpatient care, prescription drugs, and more. They also offer dental and vision coverage as add-ons to their health insurance plans.Location
HealthonLine is located on Holdenhurst Road in the Boscombe area of Bournemouth. Boscombe is a vibrant and diverse neighborhood with a mix of residential and commercial properties. The area is known for its lively nightlife, trendy cafes, and boutique shops. The closest public transportation options to HealthonLine are the Pokesdown train station (0.4 miles), the Boscombe Bus Station (0.2 miles), and the Ashley Cross Bus Stop (0.5 miles).Benefits
Customers should choose HealthonLine because of their commitment to providing personalized and affordable health insurance solutions. They take the time to understand their clients' unique needs and work with them to find the best possible coverage. Their focus on customer service and support means that clients can rest assured that they will receive the care and attention they deserve.Good to Know
There are no major issues or concerns that customers should be aware of regarding HealthonLine. They are a reputable and reliable health insurance agency with a proven track record of providing excellent service and support.Reviews
Customers have consistently praised HealthonLine for their personalized approach to health insurance. Many have commented on the professionalism and expertise of their staff, as well as their commitment to finding the best possible coverage for their clients. Overall, customers have had positive experiences with HealthonLine and would recommend their services to others in need of health insurance.Amenities
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free consultation -
in-person appointments
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insurance accepted
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online quotes
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affordable plans
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flexible coverage
FAQ
What types of health insurance plans do you offer?
We offer a variety of health insurance plans, including individual plans, family plans, and group plans for businesses. Our plans range from basic coverage to comprehensive coverage, so you can choose the plan that best fits your needs and budget.How much will my monthly premiums be?
The cost of your monthly premiums will depend on several factors, including the type of plan you choose, your age, your health status, and where you live. We offer competitive rates and our friendly representatives can help you find a plan that fits your budget.Is there a deductible, and if so, how much is it?
Yes, most of our plans have a deductible. The amount of your deductible will depend on the plan you choose. We offer plans with a range of deductibles, so you can choose a plan that fits your needs and budget.Are there any restrictions on which healthcare providers I can see?
We work with a large network of healthcare providers, so you can choose the provider that best fits your needs. However, some of our plans may have restrictions on which providers you can see, so it's important to check the details of your plan.What is the process for filing a claim and how long does it typically take to receive reimbursement?
To file a claim, you will need to provide us with your medical bills and any other relevant documentation. You can submit your claim online or by mail. Once we receive your claim, we will review it and determine if it is covered under your plan. If your claim is approved, we will reimburse you for the covered expenses. The length of time it takes to receive reimbursement can vary depending on the complexity of the claim and the volume of claims we are processing, but we strive to process claims as quickly as possible.Reviews
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Olivia
Shocking - having been with Bupa and Aviva - this isn’t comparable. Website is terrible, not clear on how to make a claim or add onto existing claim. Take forever to answer phone lines. Once a claim is authorised, they take 1-2 working days to send a badly laid out TEXT of who you can go to - which in my opinion is beyond shoddy in terms of time and quality of service. They sent me the details of a consultant who didn’t even work at said clinic anymore and so I booked another one at that same clinic. After I’d had the treatment, they then told me it wasn’t covered even though their text only said ‘if you choose to use another provider, let us know.’ In my opinion, this was the same provider as it was the same clinic, but apparently provider means consultant. How was I supposed to know that? Beyond misleading and I feel conned as obviously I wouldn’t have gone ahead if I knew it wasn’t covered. Now potentially having to fork out £400-£500 for treatment I thought was covered. Absolutely appalling.
26-02-2023
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bob shocker
26-05-2021
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Sergio Spicer
very poor, have now cancelled my policy.
26-05-2021
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Susan Huckstep
Had this policy a few years, had to make a claim and it was refused. It took them a month to process my claim and that was with us phoning them many times. Please be careful with this company.
26-05-2020
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Philip Wilcox
I owe Health On Line a massive thank you for helping me switch over from BUPA who I had been with for many years. I saved a lot of money for better cover last year and when I made a claim for a hernia it was very straight forward. Thank you for a good service
26-05-2018
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James Anderson
Staff seem very unfriendly
26-05-2018
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John Kovacs
26-05-2017
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J Mahony
My advice is to stay clear of this company. We paid into their insurance for 18 months to the tune of £220 per month. My wife had a small problem with her knee and they took weeks to move the claim forward, we had to do all the chasing, in the end I just gave up and paid the bill myself. These people promise everything when you sign up but are just appalling with their service if you have to claim. You have been warned!
26-05-2017
