Head For The Hills
Head For The Hills is a sports and hobbies company based in Dorking, England. They specialize in bicycle repair and cycle shops, providing top-quality services to their customers. With a focus on customer satisfaction, Head For The Hills is a go-to destination for those in need of bike repairs or looking to purchase a new bike. They are a trusted name in the industry and a popular choice for those who enjoy cycling. Head For The Hills is committed to providing a great shopping experience for all their customers.
Introduction to Head For The Hills
Head For The Hills is a unique bicycle repair and cycle shop that was established in Dorking, England. The company has a rich history of providing quality services to cycling enthusiasts, making them one of the most trusted shops in the area. What sets them apart is their passion for cycling and their commitment to ensuring their customers have a great experience.Services & Products
Head For The Hills offers a wide range of services for cycling enthusiasts. They provide bike repairs and maintenance services, as well as sales of high-quality bikes from top brands. Customers can also purchase cycling accessories and apparel from the shop to enhance their cycling experience.Location
Head For The Hills is located in Dorking, which is a quaint town in Surrey, England. The area is known for its natural beauty and is a popular destination for cyclists. Besides Head For The Hills, customers can expect to find other sports and hobbies shops and local boutiques in the area. The shop is conveniently located near public transportation options such as Dorking station, which is approximately 0.3 miles away, and Dorking West station, which is approximately 0.4 miles away. Customers can also take the bus from Dorking station to the shop, which is approximately a 10-minute journey.Benefits
Customers should choose Head For The Hills because of their commitment to providing high-quality services and products. The staff is knowledgeable and passionate about cycling, which translates into a great customer experience. Customers can trust that their bikes are in good hands and that they will receive honest advice on repairs and maintenance.Good to Know
Customers should be aware that Head For The Hills is a popular shop, and appointments may be necessary for bike repairs and maintenance services. However, the shop does accept walk-ins for sales and accessories.Reviews
Customers have praised Head For The Hills for their excellent customer service and high-quality bike repairs. They have also received positive feedback for their wide selection of cycling accessories and apparel. Overall, customers have had a great experience at Head For The Hills and highly recommend it to others in the cycling community.Amenities
-
bicycle stand
-
tool kit
-
air pump
-
spare parts
-
workbench
-
repair manual
-
specialty tools
-
lubricant
-
tire levers
-
bike rack
-
bike lock
-
helmet
-
bicycle
-
lock
-
repair service
-
clothing
-
accessory
-
pump
-
tool
-
rack
-
light
-
tire
-
chain
FAQ
What types of bicycles do you offer for sale and what are their features?
We offer a variety of bicycles for sale, including road bikes, mountain bikes, hybrid bikes, and electric bikes. Our bikes come with features such as lightweight frames, durable tires, comfortable saddles, and smooth gear shifting. We also carry accessories such as helmets, locks, and lights to enhance your cycling experience.Do you provide repair and maintenance services for bicycles?
Yes, we provide repair and maintenance services for all types of bicycles. Our certified technicians are trained to diagnose and fix any issues with your bike, from a simple flat tire to a complete overhaul. We also offer tune-ups and regular maintenance to keep your bike in top condition.What is your return policy for bicycles and accessories?
We offer a 30-day return policy for bicycles and accessories, as long as they are in their original condition with all packaging and tags intact. If you are not satisfied with your purchase, you can return it for a full refund or exchange for a different product.Are your technicians certified or trained in bicycle repair?
Yes, all of our technicians are certified and trained in bicycle repair. They have years of experience working on all types of bikes and are committed to providing the highest quality service to our customers.Can you provide an estimate for the cost of a repair before starting the work?
Yes, we always provide an estimate for the cost of a repair before starting any work. Our technicians will diagnose the issue with your bike and provide a detailed breakdown of the costs involved, so you can make an informed decision about the repair. We pride ourselves on our transparent pricing and excellent customer service.Reviews
-
Debs Taylor
I have always had such brilliant service over many years from the team at Head for the Hills. They are always so welcoming, knowledgeable and highly professional. They listen carefully to what I’m looking for and give a really balanced view on each potential product that might meet my needs. Every service they have completed on my bikes have been thorough and timely, without ever being rushed. Without any hesitation I would highly recommend a visit for a superb customer experience!
21-05-2023
-
Lawrence Van Gils
My grandson had his bike ability at school and I went in late afternoon and they repaired brake cable straight away so he could carry on with the course the next day. Great service many thanks
21-05-2023
-
Dr. Wendy Treynor
The Head for the Hills Team has gone over and beyond the call of duty to make my life AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
07-05-2023
-
Martin Bangs
As always, great service from the Head For The Hills team - very friendly, knowledgeable and helpful. Just what I needed!
07-05-2023
-
Jono Barthus
Great shop, great helpful guys!
30-04-2023
-
Max Armani
Passed through Dorking and had a slight issue with rear cassette. Nick was super helpful and fixed it in minutes. These guys really know what they’re doing. If only they had a branch in London
30-04-2023
-
Holly Brown-Williams
Wonderful service today, super friendly and efficient! I don't live in the UK, but they got be road worthy for a visit cycling with friends. Been visiting this great shop for years, those in the area are fortunate to have them nearby. Thank you!
28-04-2023
-
Mark Shaffer
These guys were super helpful yesterday. And whilst they were sorting my bike out they recommended the beer shop across the road for me to wait in. Highly Recommended (as is the beer shop)
28-04-2023
-
Dan Ellitts
So helpful - my friend had double punctured on a bike packing trip and we wondered into the shop hoping for help. The staff were super friendly and sorted out our problems really quickly. They even gave our bikes a bit of hose down as they were covered in mud. Would really recommend this shop - the friendliest bike shop I've been in!
28-03-2023
-
James Sawyer
Ive bought bikes and had servicing done with HFTH since they opened. They are one of the few businesses that understand customer service and that's why I go back time and again. Always friendly and welcoming, always honest in their advice and offer great peace of mind when purchasing a new bike. Ive bought 5 or 6 bikes from them over the years and the support you get from them is second to none.
28-03-2023