HCA UK at Sydney Street - Outpatient Centre
HCA UK at Sydney Street Outpatient Centre is a leading healthcare provider located in London, England. They specialize in diagnostic centers, medical clinics, and x-ray labs, providing top-quality healthcare and medicine services to their patients. With a wide range of medical equipment and devices, HCA UK at Sydney Street Outpatient Centre is committed to delivering the best possible care to their patients.
Introduction to HCA UK at Sydney Street Outpatient Centre
HCA UK at Sydney Street Outpatient Centre is a leading healthcare provider that specializes in diagnostic centers, medical clinics, and X-ray labs. The company has a rich history in providing medical care and has developed a reputation for delivering exceptional services to its customers. What makes this company unique is its commitment to providing personalized care to every patient.Services & Products
The company offers a wide range of services, including diagnostic imaging, health screenings, consultations with medical professionals, and laboratory testing. Customers can buy medical equipment and devices from the company, such as blood pressure monitors and blood glucose meters.Location
HCA UK at Sydney Street Outpatient Centre is located in London, England. The area is known for its upscale shops and restaurants, as well as its historic architecture. Customers can expect to find a variety of businesses in the area, including boutiques, cafes, and art galleries. The nearest public transportation options are the South Kensington tube station (0.5 miles), Sloane Square tube station (0.6 miles), and the Victoria train station (1.5 miles).Benefits
Customers should choose HCA UK at Sydney Street Outpatient Centre because of its commitment to providing high-quality medical care. The company has a team of experienced medical professionals who are dedicated to helping patients achieve optimal health outcomes. The personalized care offered by the company ensures that each patient receives the attention they need to improve their health.Good to Know
Customers should be aware that HCA UK at Sydney Street Outpatient Centre requires appointments for all services. Patients should arrive 15 minutes before their scheduled appointment time to allow for check-in and paperwork.Reviews
Customers have given HCA UK at Sydney Street Outpatient Centre positive reviews for its exceptional medical care, friendly staff, and clean facilities. Many customers have praised the personalized care they received and the attention to detail that the medical professionals provided. Overall, customers have been satisfied with the services offered by the company.FAQ
What types of services do you offer, and are they covered by medical insurance?
We offer a variety of diagnostic services including X-rays, MRI scans, ultrasounds, and blood tests. These services are covered by most medical insurance plans, but it is always best to check with your specific plan to confirm coverage.Do you offer any types of preventive care or wellness programs?
Yes, we offer a range of preventive care and wellness programs including health screenings, vaccinations, and lifestyle counseling. These services are designed to help our patients stay healthy and prevent future health problems.What is the turnaround time for test results?
The turnaround time for test results varies depending on the specific test, but we strive to provide results as quickly as possible. Our team will communicate the expected timeline for results when the test is scheduled.Is your equipment up-to-date and regularly maintained?
Yes, we pride ourselves on using the latest equipment and technology in our diagnostic center. Our equipment is regularly maintained to ensure accurate and reliable results for our patients.How fast can you turnaround X-ray results?
The turnaround time for X-ray results depends on the complexity of the test and the specific needs of the patient. However, we aim to provide results within 24-48 hours of the test being performed. Our team will communicate the expected timeline for results when the test is scheduled.Reviews
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M B
I just had the most appalling experience with Dr Sarah Riaz at HCA Healthcare. I was stuck in traffic and running late for my appointment. I rang her secretary to tell her i'd be late and she told me the doctor was also running late and she would let her know but it would all be fine. On arriving, I waited for 30 minutes (with two small babies in tow which I'd asked about ahead of time , i didnt want to bring them but had to and this appointment was urgent). When the doctor came out she said I'd missed my appointment. I explained about the call to her secretary, and rather than apologising and saying she hadnt got the message and there must have been a mix up, instead she told me i was lying. She said there was no way that conversation took place and that her secretary would have had no idea if she was running late or not. I didnt know what to reply to this as i was so shocked at her aggressive response. I assumed the secretary would have been in contact with her - I know that conversation took place, I have the call records to prove it. I tried to explain to her and she repeated that it didnt happen. To be told I am lying, in front of a full waiting room whilst I have two babies with me was a really shocking and upsetting experience. This appointment was urgent in its nature and it took a lot to get there and she was both rude and unapologetic. I am still in shock at the way I was spoken to. It was an appalling experience.
26-01-2023
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Gitte Hart
After attending my first appointment, I wanted to leave a review to say all went according to plan. No complaints.
26-09-2022
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Ln b
I want to thank Margherita for her care and kindness and to mention the high standards and professionalism. My experience with them has been great so far.
26-05-2021
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mahacine ghazza
Horrible clinic! Appointments are never on time. Very slow service and less effective. I waited 1 hour for my appointment and half an hour to book a new one as the system failed to book me in!+blood test taking ages to be booked by the nurse ! I really don’t advice this clinic !
26-05-2021
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Carla
Very professional staff, very clean clinic and all the covid19 organisation is in place.
26-05-2021
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Cecilia m
Appointment that had been booked 3 weeks in advance was cancelled with less than 2h notice - when I asked why, I was told the specialist was "not even in London", i.e. not a case of the doctor being called to an emergency; just a shocking lack of organization and professionalism. There was no other specialist available either in this clinic or any of the other HCA hospitals to see me instead. I said I was happy to take a later appointment or go to a different location - as I had juggled around my schedule a fair bit in order to have that evening off - but this couldn't be accommodated. Not that anyone made more than a token effort - it took four different phone operators and 30 minutes of being on hold to get to that conclusion. This is all despite the fact that today's appointment was already a week later than it should've been - specialist said I needed to come again in 2 weeks, but the earliest appointment I could be given at the time was in 3 weeks. Appointment that was offered to me instead of the cancelled one wasn't until the next week, i.e. 4 weeks instead of 2. Many of the staff are friendly and professional, and I had a really good experience with the specialist himself. However, this level of sloppiness from the HCA is appalling, as is the responsiveness and spare capacity when things like this go wrong.
26-05-2019
