Hays Travel
Hays Travel is a UK-based company that specializes in providing a range of travel-related services. Their offerings include cruise agencies, travel agencies, currency exchanges, travel and hotels, and financial services. With a focus on customer satisfaction, Hays Travel is committed to providing high-quality services to their clients.
Introduction to Hays Travel
Hays Travel is a travel agency that was founded in 1980 by John Hays. The company has grown from a small store in Seaham, County Durham, to become the largest independent travel agency in the United Kingdom. What makes this company unique is that it is family-owned and has a strong commitment to customer service.Services & products
Hays Travel offers a wide range of travel services, including flights, hotels, cruises, and package holidays. Customers can also purchase travel insurance and foreign currency through the company's currency exchange services.Location
The Hays Travel location in York is situated on Stirling Road in the Clifton area of the city. The area is primarily residential but also has a number of independent shops and restaurants. The nearest public transportation options are the Acomb Wood Drive bus stop, which is 0.2 miles away, the Clifton Moorgate bus stop, which is 0.3 miles away, and the Rawcliffe Bar Park and Ride, which is 1.2 miles away.Benefits
Customers should choose Hays Travel because of the company's commitment to providing excellent customer service. The company has won numerous awards for its customer service, including the prestigious Agent Achievement Awards. Hays Travel also offers a Best Price Guarantee, which means that they will match any price found elsewhere.Good to know
Customers should be aware that Hays Travel is primarily a UK-based travel agency and may not have the same level of expertise in international travel as some other companies.Reviews
Customers consistently praise Hays Travel for their excellent customer service and competitive prices. Many customers have stated that they have used Hays Travel for multiple trips and have always been satisfied with the level of service they received.Amenities
-
restaurant -
room service
-
wi-fi
-
laundry service
-
air conditioning
-
24-hour reception
-
luggage storage
FAQ
What currencies do you offer for exchange?
We offer a variety of currencies for exchange, including USD, EUR, GBP, CAD, AUD, and more. You can inquire about a specific currency by contacting us directly.Can you provide information on the various cruise lines your agency partners with?
Yes, we partner with a variety of cruise lines including Carnival, Royal Caribbean, Norwegian, Princess, and more. We can provide you with information on each of these cruise lines and help you choose the one that best fits your needs and preferences.What is your cancellation policy and are there any fees associated with cancelling a booking?
Our cancellation policy varies depending on the type of booking and the specific terms and conditions associated with it. We recommend contacting us directly to discuss your particular booking and the cancellation policy that applies. Some bookings may be subject to cancellation fees.What types of travel packages do you offer?
We offer a wide range of travel packages, including all-inclusive resort packages, cruise packages, group tours, and more. We can also help you create a customized travel package that fits your unique needs and preferences.Are your travel packages customizable?
Yes, we can customize travel packages to meet your specific needs and preferences. We can help you select the destinations, accommodations, activities, and more that best fit your budget and travel style. Contact us directly to learn more about our customized travel packages.Reviews
-
Philip Franks
21-05-2023
-
Mark Ostle
Booked a very last minute holiday. Staff helped sort it out and dealt with issues that arose.
21-05-2023
-
Julie Ryan
I have not been only looked for a phone number.?
07-05-2023
-
Matthew King
28-03-2023
-
Anne Mountain
1st class travel agent staff can't help you enough to find the holiday you want. Wouldn't book anywhere else.
28-03-2023
-
Richard Crossman
28-02-2023
-
Alañ Dale
The staff worked really hard without getting saga to get us a holiday, not the staff's fault.
28-12-2022
-
Paul Cundell
Brilliant helpful service
28-11-2022
-
Frances Postlethwaite
Helpful staff
28-11-2022
-
Janet Wiseman
Will not be booking another holiday through this branch
28-09-2022
