Airline Ticket Agencies

Hays Travel St Albans

Hays Travel St Albans is a travel agency located in St Albans, England. They specialize in providing airline ticketing services and booking accommodations for their clients. With their expertise in the travel industry, Hays Travel St Albans ensures that their customers have a hassle-free and enjoyable travel experience.

Introduction to Hays Travel St Albans

Hays Travel St Albans is a travel agency that has been providing exceptional travel services for over 40 years. The company was founded by John Hays in 1980, and has since grown to become the largest independent travel agency in the UK. What sets Hays Travel St Albans apart from other travel agencies is their commitment to providing personalized services that cater to their customers' unique travel needs and preferences.

Services & products

Hays Travel St Albans offers a wide range of travel services and products, including airline ticket agencies, hotel bookings, car rentals, holiday packages, and travel insurance. They work with a variety of travel partners to ensure that their customers get the best possible deals and experiences.

Location

Located at 14 The Maltings in St Albans, Hays Travel St Albans is situated in a bustling area that offers a diverse range of businesses and attractions. Customers can expect to find a variety of shops, restaurants, and cafes in the area, as well as historical landmarks such as St Albans Cathedral and Verulamium Park. The travel agency is conveniently located near several public transportation options, including the St Albans City railway station (0.7 miles away), the St Albans Abbey railway station (1.1 miles away), and the St Albans bus station (0.3 miles away).

Benefits

Customers should choose Hays Travel St Albans because of their exceptional customer service, competitive prices, and extensive travel expertise. The travel agency's team of experienced travel agents are dedicated to providing personalized services that cater to each customer's unique travel needs and preferences. Additionally, Hays Travel St Albans offers a Best Price Guarantee, which means that they will match or beat any price offered by other travel agencies for the same product or service.

Good to know

Customers should be aware that Hays Travel St Albans is a part of Hays Travel Limited, which is a member of ABTA and ATOL. This means that customers can have peace of mind knowing that their travel bookings are protected and that they are working with a reputable travel agency.

Reviews

Customers have consistently praised Hays Travel St Albans for their exceptional customer service, attention to detail, and extensive travel expertise. Many customers have noted that the travel agency's team of experienced travel agents are knowledgeable, friendly, and dedicated to providing personalized services that cater to each customer's unique travel needs and preferences. Overall, customers have had very positive experiences with Hays Travel St Albans and would recommend the travel agency to others.

Amenities

online booking
free wi-fi
wheelchair accessibility
baggage allowance
cancellation policy

FAQ

What is the range of airlines that you work with?

We work with a wide range of airlines, including major carriers and budget airlines. We strive to offer our customers a variety of options to choose from to meet their travel needs.

Are there any additional fees or charges apart from the ticket price?

We are transparent with our pricing and do not charge any hidden fees or charges apart from the ticket price. However, some airlines may charge additional fees for services such as baggage and seat selection. We will inform our customers of any additional charges before they make their booking.

What are the cancellation and refund policies?

Our cancellation and refund policies vary depending on the airline and ticket type. We will inform our customers of the specific policies at the time of booking. We also offer travel insurance that can provide added protection for cancellations and refunds.

Is there a customer support team available 24/7?

We have a dedicated customer support team that is available during our business hours. However, we do provide emergency contact information for our customers in case of travel emergencies outside of our business hours.

How do you ensure the safety and security of customer information when making bookings online?

We take the security of our customers' information very seriously. We use industry-standard encryption and security protocols to protect customer information when making bookings online. We also regularly update our systems and processes to stay ahead of potential threats.