Hays Travel Southampton
Hays Travel Southampton is a travel agency located in Southampton, England. They specialize in providing services such as cruise agencies, tour agencies, and travel agencies. In addition, they also offer services related to travel and hotels. With their expertise and experience, Hays Travel Southampton is dedicated to providing their customers with the best travel experience possible.
Introduction to Hays Travel Southampton
Hays Travel Southampton is a travel agency located in Southampton, England. The company was founded in 1980 and has since grown to become the UK's largest independent travel agent. Hays Travel Southampton prides itself on providing personalized service to each and every customer, helping them plan their dream vacations.Services & products
Hays Travel Southampton offers a variety of travel services, including flights, hotels, cruises, and tours. Customers can book their entire vacation through the agency, including activities and excursions. The company works with a wide range of travel suppliers to ensure that customers get the best possible deals on their trips.Location
Hays Travel Southampton is located on Above Bar Street in the heart of Southampton. The area is known for its shopping and dining options, with many popular retailers and restaurants nearby. The agency is easily accessible by public transportation, with the nearest bus stop just a few steps away. The Southampton Central train station is also located nearby, as is the Southampton City Cruise Terminal.Benefits
Customers should choose Hays Travel Southampton because of the company's commitment to personalized service and attention to detail. The agency's experienced travel advisors work with each customer to create a customized itinerary that meets their specific needs and preferences. Hays Travel Southampton also offers competitive pricing and a range of exclusive travel deals that customers won't find elsewhere.Good to know
Customers should be aware that Hays Travel Southampton is part of a larger network of travel agencies, and the company's advisors have access to a wide range of resources and expertise. This means that customers can trust that they are getting the best possible advice and recommendations for their trips.Reviews
Customers have praised Hays Travel Southampton for their excellent customer service and attention to detail. Many customers have commented on the agency's ability to create customized itineraries that perfectly meet their needs. Overall, Hays Travel Southampton has a reputation for being a reliable and trustworthy travel agency that goes above and beyond to ensure customer satisfaction.Amenities
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restaurant -
room service
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wi-fi
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laundry service
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pet-friendly
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air conditioning
FAQ
What types of tours do you offer and what destinations do you specialize in?
We offer a wide variety of tours, including cruises, adventure tours, cultural tours, and more. Our destinations range from Europe to Asia, Africa, and South America. We specialize in providing unique and personalized travel experiences.Can you provide references or customer reviews of past tours?
Yes, we would be happy to provide references and customer reviews upon request. We take pride in our excellent customer service and strive to ensure our clients have a memorable and enjoyable travel experience.What is the maximum group size for your tours?
The maximum group size for our tours varies depending on the specific tour. Please contact us for more information regarding group sizes for a particular tour.What is your cancellation and refund policy?
Our cancellation policy varies depending on the specific tour and vendor. We would be happy to provide you with more information regarding our cancellation and refund policy upon request.What is your cancellation policy and are there any fees associated with cancelling a booking?
Our cancellation policy varies depending on the specific tour and vendor. In general, there may be fees associated with cancelling a booking, especially if it is done close to the departure date. We would be happy to provide you with more information regarding our cancellation policy and any associated fees upon request.Reviews
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Annu Maria John
07-05-2023
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Brian Burnell
Visited 8th Feb '23 to book an air ticket to a family funeral. Hays would not accept a credit card payment saying cash or a direct bank transfer only. That would deprive me of my protection given by the Consumer Credit Act. I walked away and will never go back there. Not recommended. Afterwards I phoned the airline and was able to book on the phone at the same price quoted by Hay's Travel. Paid by credit card. No issues. What is really odd is that almost all reviews here are glowing 5 stars, while on Trustpilot almost all reviews are 1 star and very critical of Hays. So who is telling porkies to game the system? Would be useful to identify if any of these reviews are planted by Hays employees, relatives or friends.
28-02-2023
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Martyn Joly
Been a customer of Hays Travel since when they were foremerly Bath Travel (about 14yrs) and never used anyone else. They always deliver excellent service. Very friendly, very knowledgeable and helpful staff. Steven is an asset to the company. Do not trust any other Travel agency with my travel arrangements.
28-02-2023
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Colin Nash
28-01-2023
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Sheila Waller
28-10-2022
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Billy C
Always helpful, can be a bit pushy on extras but I get that it's their job to push it.
28-05-2022
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Ian Haisman
28-05-2022
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Jessica Jeffries
Extremely helpful - lovely staff!
28-05-2022
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gary baker
28-05-2021
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Maryanne Chiddle
Stood outside at busstop,not inside.
28-05-2021
