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Cruise Agencies

Hays Travel Pontefract

Hays Travel Pontefract is a travel agency located in Pontefract, England. They specialize in providing cruise agency services as well as travel and hotel bookings. With their expertise in the travel industry, Hays Travel Pontefract is dedicated to providing their customers with the best possible travel experiences.

Introduction to Hays Travel Pontefract

Hays Travel Pontefract is a travel agency located in Pontefract, England. The company was founded in 1980 and has since expanded to become the largest independent travel agent in the UK. Hays Travel Pontefract is unique because it is family-owned and operated, which allows for a more personalized and friendly approach to customer service.

Services & products

Hays Travel Pontefract offers a variety of travel services, including flights, hotels, car rentals, and holiday packages. They specialize in cruise agencies and offer a wide selection of cruises to destinations around the world. Customers can also book group travel and business travel through the agency.

Location

Hays Travel Pontefract is located in the heart of Pontefract, a historic market town in West Yorkshire. The area is known for its charming town center, which features a mix of independent shops, restaurants, and cafes. The town is easily accessible by public transportation, with the closest bus stop (Kings Head) just a 2-minute walk away. The closest train station (Pontefract Monkhill) is a 15-minute walk, and the nearest taxi rank is just a block away.

Benefits

Customers should choose Hays Travel Pontefract because of their commitment to excellent customer service. The family-owned business has a personal touch that is hard to find at larger travel agencies. They are also able to offer competitive prices and a wide variety of travel options, making it easy for customers to find exactly what they are looking for.

Good to know

Customers should be aware that Hays Travel Pontefract is closed on Sundays, so it's important to plan ahead if you need to speak with an agent or make a booking. However, their website is available 24/7 for online bookings and inquiries.

Reviews

Customers rave about the friendly and knowledgeable staff at Hays Travel Pontefract. Many reviewers mention that they have used the agency for multiple trips and have always had a great experience. The agency's attention to detail and willingness to go the extra mile for customers is also frequently mentioned in reviews.

Amenities

  • amenity
    wi-fi

FAQ

What are the pricing options for different types of cruises available with your agency?

At Hays Travel Pontefract, we offer a variety of pricing options for different types of cruises. Our prices depend on the cruise line, cabin type, and itinerary. We can provide you with a range of prices and help you find the best deal for your budget and preferences.

Can you provide information on the various cruise lines your agency partners with?

Yes, we work with a wide range of cruise lines, including Royal Caribbean, Norwegian Cruise Line, MSC Cruises, and many more. We can provide you with information on the different cruise lines, their itineraries, and their onboard amenities and activities.

What services do you offer to help customers plan and book their cruise vacations?

We offer a range of services to help customers plan and book their cruise vacations. Our experienced travel advisors can provide you with expert advice on choosing the right cruise line, cabin type, and itinerary for your needs. We can also book your flights, transfers, and any pre- or post-cruise accommodation you may need.

Can you provide details on the onboard amenities and activities offered by the cruise line?

Yes, we can provide you with details on the onboard amenities and activities offered by the cruise line. This may include restaurants, bars, pools, fitness centers, spas, entertainment, and shore excursions. We can also help you book any onboard activities or excursions in advance.

What is your cancellation policy and are there any fees associated with cancelling a booking?

Our cancellation policy varies depending on the cruise line and type of booking. We can provide you with information on the specific cancellation policy for your booking. There may be fees associated with cancelling a booking, depending on the timing of the cancellation and the terms of the booking. We can advise you on any fees that may apply and help you understand your options.

Reviews

  • Jackie Lawton

    30-04-2023
  • Linda Taylor

    28-04-2023
  • Linda Wilson

    Really good service Alison made it so easy very friendly and always a smile explained everything to the last detail. Wouldn't go anywhere else now to book a holiday absolutely first class thank you

    28-02-2023
  • Beverley Bailey

    Alison was great, helping us and providing the information we needed.

    28-08-2022
  • Richard Jones

    Couldn't tell you I just walked past it

    28-07-2022
  • Linda Williams

    Lovely people very helpful especially Alison. Would definitely recommend them as a travel agent.

    28-07-2022
  • Pauline Redman

    Fabulous place, well looked after by the very helpful Alison so looking forward to our Cruise next year πŸŽ‰πŸΎπŸ₯‚

    28-07-2022
  • Mark Shipley

    28-05-2022
  • Lynn Adams

    28-05-2022
  • Dorrian Gladman

    Friendly knowledgeable staff

    28-05-2022