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Cruise Agencies

Hays Travel Birmingham Northfield

Hays Travel Birmingham Northfield is a travel agency located in Birmingham, England. They specialize in providing services related to cruise agencies, travel, and hotels. Their office is situated at 5 Church Rd, Northfield, Birmingham B31 2JZ, United Kingdom.

Introduction to Hays Travel Birmingham Northfield

Hays Travel Birmingham Northfield is a travel agency located in Birmingham, England. The company was founded in 1980 by John Hays and has since grown to become the largest independent travel agent in the UK. What makes this company unique is their commitment to providing exceptional customer service and personalized travel experiences.

Services & products

Hays Travel Birmingham Northfield offers a wide range of travel services including flights, hotels, cruises, and holiday packages. They work with a variety of reputable travel companies to offer customers the best possible travel options and deals.

Location

Hays Travel Birmingham Northfield is located on Church Rd in the Northfield area of Birmingham. The area is a bustling commercial district with a variety of shops, restaurants, and businesses. Customers can expect to experience a vibrant and diverse community. The closest public transportation options are Northfield Bus Station (0.3 miles), Northfield Train Station (0.6 miles), and Longbridge Train Station (1.7 miles).

Benefits

Customers should choose Hays Travel Birmingham Northfield because of their outstanding customer service, extensive travel options, and competitive pricing. The company has a team of experienced travel agents who are passionate about helping customers plan their dream vacations.

Good to know

Customers should be aware that Hays Travel Birmingham Northfield is a cruise agency and travel agent, not a tour operator. This means that they work with a variety of travel companies to provide customers with the best possible travel options, but they do not operate their own tours.

Reviews

Customers rave about the exceptional customer service provided by Hays Travel Birmingham Northfield. They appreciate the personalized travel experiences and the helpful advice offered by the company's experienced travel agents. Overall, customers are extremely satisfied with the services and products provided by Hays Travel Birmingham Northfield.

Amenities

  • amenity
    restaurant
  • amenity
    wi-fi

FAQ

What are the pricing options for different types of cruises available with your agency?

At Hays Travel Birmingham Northfield, we offer a range of pricing options for different types of cruises. Our prices vary depending on the cruise line, itinerary, cabin type, and travel dates. We work closely with our customers to find the best pricing option that suits their budget and preferences.

Can you provide information on the various cruise lines your agency partners with?

Yes, we partner with a number of cruise lines including Royal Caribbean, Princess Cruises, MSC Cruises, and Carnival Cruise Line, among others. Each cruise line has its own unique features, itineraries, and onboard amenities. We can provide detailed information on each cruise line and help customers choose the one that best fits their needs.

What services do you offer to help customers plan and book their cruise vacations?

We offer a range of services to help customers plan and book their cruise vacations. Our experienced travel advisors can provide expert advice on cruise itineraries, cabin types, onboard amenities, and travel insurance. We can also assist with booking flights, transfers, and hotel accommodations.

Can you provide details on the onboard amenities and activities offered by the cruise line?

Yes, we can provide detailed information on the onboard amenities and activities offered by each cruise line. These can include restaurants, bars, pools, spas, fitness centers, theaters, and entertainment venues. We can also provide information on shore excursions, which are organized activities that take place at ports of call during a cruise.

What is your cancellation policy and are there any fees associated with cancelling a booking?

Our cancellation policy varies depending on the cruise line and the terms and conditions of the booking. In general, there may be fees associated with cancelling a booking, depending on the timing of the cancellation and the terms of the cruise line. We always recommend that customers purchase travel insurance to protect themselves against unexpected cancellations or changes to their travel plans. Our travel advisors can provide more information on our cancellation policies and help customers understand their options.

Reviews

  • Robert Bishop

    Very helpful and friendly and knowledge able helped with travel card

    20-05-2023

  • Andy Martin

    Tremaine at the branch gave us a warm welcome (as in the past) and then proceeded to provide an efficient and friendly service. The end result was we got all the information and help possible to enable us to book a cruise to the right place at the right price. EXCELLENT SERVICE AS ALWAYS.

    26-03-2023

  • Geraldine Dolan

    The staff are always helpful and cover all the things I would forgot to check x

    26-03-2023

  • Mary Wootton

    Always very helpful booked lots of holidays with them

    26-02-2023

  • Sally Wright

    Excellent staff friendly and always willing to help.

    26-02-2023

  • David Mitton

    Very helpful staff,we booked holiday no hesitation to go back for next year

    26-02-2023

  • Mark Jarvis

    Lisa and her colleagues were amazing sorting out Ower holiday we will definitely go back there for Ower next holiday.

    26-01-2023

  • Hayley Myatt

    Very helpful

    26-12-2022

  • Paul Kelsall

    26-11-2022

  • Ann Henstock

    My second home love the staff there so polite and there food and drinks are amazing.

    26-10-2022