Hays Travel Basingstoke Mall
Hays Travel Basingstoke Mall is a travel agency located in Bassingfield, England. They offer a range of services including cruise agencies, currency exchanges, travel and hotels, and financial services. Their team of experts are dedicated to providing exceptional customer service and helping clients plan their dream vacations.
Introduction to Hays Travel Basingstoke Mall
Hays Travel Basingstoke Mall is a travel company located in Basingfield, England. Founded in 1980, the company has been providing exceptional travel services to customers for over 40 years. What makes this company unique is their commitment to customer satisfaction and their extensive knowledge of the travel industry. They pride themselves on offering personalized service to each customer, ensuring that their travel needs are met.Services & products
Hays Travel Basingstoke Mall offers a variety of travel services including booking flights, hotels, and cruises. They also offer currency exchange services and financial services such as travel insurance. Customers can rely on their knowledgeable staff to help plan every aspect of their trip, from transportation to accommodation.Location
Located in the Old Basing Mall, Hays Travel Basingstoke Mall is situated in a bustling area of Basingstoke. Customers can expect to find a variety of businesses in the area, including restaurants, shops, and other travel agencies. The mall is easily accessible by public transportation, with the Basingstoke Train Station, Basing View Bus Stop, and New Road Bus Stop all within a 10-minute walk.Benefits
Customers should choose Hays Travel Basingstoke Mall for their travel needs because of their commitment to exceptional customer service. Their knowledgeable staff are dedicated to ensuring that each customer has a personalized travel experience that meets their unique needs. Additionally, their extensive industry knowledge allows them to provide customers with the best possible travel options at competitive prices.Good to know
Customers should be aware that Hays Travel Basingstoke Mall is closed on Sundays and bank holidays. Additionally, customers should plan to book their travel services in advance to ensure availability.Reviews
Customers have raved about Hays Travel Basingstoke Mall's exceptional customer service and extensive knowledge of the travel industry. They have praised the staff for their personalized approach and their ability to provide customers with the best possible travel options. Overall, customers have had a positive experience with this travel agency.Amenities
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wi-fi
FAQ
What are the pricing options for different types of cruises available with your agency?
We offer a variety of pricing options for different types of cruises available with our agency, depending on the cruise line, itinerary, and cabin type selected. Our travel agents can provide you with a quote and help you find the best deal based on your budget and preferences.Can you provide information on the various cruise lines your agency partners with?
Yes, we partner with a wide range of cruise lines, including Royal Caribbean, Norwegian Cruise Line, Carnival Cruise Line, Princess Cruises, and more. Our travel agents are knowledgeable about the different cruise lines and can help you find the one that best fits your needs.Can you provide details on the onboard amenities and activities offered by the cruise line?
Yes, we can provide information on the onboard amenities and activities offered by the cruise line. Depending on the cruise line and ship, amenities may include pools, spas, fitness centers, restaurants, bars, and more. Activities may include shows, games, sports, classes, and excursions. Our travel agents can help you find a cruise that offers the amenities and activities you are interested in.What currencies do you offer for exchange?
We offer a variety of currencies for exchange, including US Dollars, Euros, British Pounds, Canadian Dollars, Australian Dollars, and more. Our currency exchange rates are competitive and updated regularly.What is your exchange rate and how often does it change?
Our exchange rates vary depending on the currency and market conditions. We update our rates regularly to ensure that they are competitive. Please contact us or visit our office for the latest rates.Reviews
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Ian Rob
Friendly enough but the agent had little or no experience and couldn't even ask for help from within the office. A waste of time
18-05-2023
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Emma Darch
We’ve spent nearly £20k on two holidays this year which are supposed to be once in a lifetime trips. We’ve spent the last two weeks trying to get them to sort out a catalog of errors. DOBs wrong, name wrong, I’m apparently sharing a room with my step son whilst my partner shares with his Daughter, our boarding time is different to our kids meaning they’re left on the dockside, cancelled drinks packages due to Hays error which means we’ve now lost money as it was booked on a special offer. Their service is shocking. The manager is a coward and hides with other customers selling holidays leaving a new starter to deal with all these issues. It’s been weeks and still not sorted. Completely spoiling what was supposed to be a magical trip we’ve been saving for for years. Spend your money with TUi or Jet2holidays. Don’t waste your time with this firm. They couldn’t care less.
18-05-2023
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Kirsty Saunders
Informative, friendly and very officiant
18-02-2023
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Darryn Campbell
18-02-2023
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Charlotte Shinn
18-09-2022
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Suzanne Millward
Amazing and friendly staff, will be back to book the next holiday very soon!!!
18-06-2022
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Ashley Bessant
Best travel agent in Basingstoke! Staff are friendly & knowledgeable.
18-06-2022
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Summer-Rose Metzger
18-06-2022
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Robert Mann
Fantastic service. Nothing too much trouble. Easily contactable.
18-06-2022
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Stephen KEMSLEY
Very good
18-06-2022
