Hay Hampers
Hay Hampers is a gift basket store located in Bourne, England. They offer a wide variety of gift baskets for all occasions, including birthdays, weddings, and holidays. Their shop is a go-to destination for those looking for unique and thoughtful gifts. With a commitment to quality and customer satisfaction, Hay Hampers is a top choice for shoppers in the area.
Introduction to Hay Hampers
Hay Hampers is a UK-based gift basket store that was founded in 1986. The company started as a small family business and has since grown to become a leading supplier of luxury hampers and gift baskets. What makes this company unique is their commitment to sourcing only the best quality products from around the world and their ability to create bespoke hampers tailored to each customer's needs.Services & products
Hay Hampers offers a wide range of gift baskets and hampers for every occasion, from Christmas and Easter to weddings and birthdays. Customers can choose from pre-made hampers or create their own custom hamper from a selection of gourmet food, wine, and spirits.Location
Hay Hampers is located in Bourne, a small market town in Lincolnshire, England. The town is known for its historic buildings, charming boutiques, and friendly locals. Visitors can expect to find a range of shops and businesses in the area, from traditional bakeries and cafes to modern gift shops and art galleries. The nearest public transportation options are the Bourne Bus Station (0.4 miles), Bourne Train Station (1.5 miles), and Spalding Train Station (10 miles).Benefits
Customers should choose Hay Hampers because of their commitment to quality, customer service, and customization. The company sources only the best quality products from around the world and offers a wide range of options to create bespoke hampers tailored to each customer's needs. Their friendly and knowledgeable staff are always on hand to help customers select the perfect gift.Good to know
Customers should be aware that Hay Hampers offers a range of delivery options, including next-day delivery, but delivery to some areas may take longer. The company also has a minimum order value of £30.Reviews
Customers rave about the quality of the products and the exceptional customer service at Hay Hampers. Many customers have praised the company's ability to create bespoke hampers tailored to their specific needs, and have said that they would highly recommend the company to others.Amenities
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gift wrapping -
customization
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personalization
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online ordering
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discounts
FAQ
What types of gift baskets do you offer?
We offer a wide range of gift baskets including food and drink hampers, chocolate hampers, cheese hampers, and even pampering hampers.Can I customize a gift basket to my specific preferences?
Yes, we offer a bespoke service where you can create your own gift basket by selecting the products you want to include. Simply contact us to discuss your preferences and we will create a custom gift basket just for you.Do you offer delivery services? If so, what is the cost and range of delivery?
Yes, we offer delivery services throughout the UK and internationally. The cost of delivery varies depending on the size and weight of the basket and the delivery location. You can find more information about our delivery options and costs on our website.What is your return policy for gift baskets?
We want you to be completely satisfied with your gift basket purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving the basket and we will arrange for a refund or exchange. Please note that some products may not be eligible for return due to their perishable nature.Are there any discounts or promotions currently available for your gift baskets?
We often have promotions and discounts available on our website, so be sure to check back regularly. You can also sign up for our newsletter to stay up-to-date on our latest offers and promotions. Additionally, we offer discounts on bulk orders, so please contact us if you are interested in placing a large order.Reviews
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Derek Venus
On receipt the soft cheese was inedible as the wrapper had been damaged and went straight in the bin outside. The other cheeses had a very short self life, 3 and 7 day only. Cheese board very poor and not luxurious. Very disappointed, not value for money.
28-01-2023
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Katie Shaw
I was happy with the experience I received. My hamper didn't arrive and they sent another with next day delivery and gave me a discount code. Very happy with the outcome
28-01-2023
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Katerina Monastirli
completely useless . i placed an order for my daughters' birthday to be delivered to China , 5 days ago. i am on the phone with them and they still haven't dispatched it . Their system is not updated and the selected date is only for the UK deliveries NOT TO TRUST .
28-12-2022
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Laura Clarke
I had previously written a review and provided a rating of 3 because the Hamper was sent abroad late. I had ordered a vegan Christmas Hamper on the 20th of November, with the expectation that it would be delivered to my friends in Australia on the 30th of November. Unfortunately the Hamper was only sent out on the 29th of November! I received a call from customer service,Wendy Davies, who investigated the matter and received a full explanation, very sincere apology, and offer to refund the delivery fee. I was also assured that the system would be updated so that this does not happen to another customer. This, in my opinion, demonstrated good customer service and I felt like a valued customer.
28-12-2022
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Janet Kelly
Received as a gift. One cheese had 5 days shelf life. Packers should check expiry dates……. This has now been rectified & products replaced above & beyond. It’s an excellent quality hamper.
28-11-2022
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Nicola Wallace
Never fail to impress. Wonderful company, superior delicacies, keenly priced, and excellent delivery service. Thank you, yet again, Hay Hampers.
28-05-2022
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Leon Pein
The Wilcox Bakery cheese scone was unpleasantly peppery , the whole hamper was poor value and full of carrbs. A muffin, small packet of tea, coffee, hefty granola flapjack, raisin scone, marmalade, cheese scone + small juice, for £28
28-05-2022
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Dulcie dulcie2303@hotmail.co.uk
Genuinely lovely company. Had a few issues with receiving the delivery. Straight away they managed to get it delivered to a different address and even sent out additional fresh items without asking. Excellent customer service!
28-05-2022
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Jodie Heard
AVOID! Order never received, as seems to be the same with a lot of people this festive season! Ordered a hamper as a gift for family on the 8th December with ‘guaranteed’ delivery on or before 23rd December on their ‘in time for Christmas’ delivery. It’s now the 28th and no hamper in sight, I have emailed 3 times only to be ignored. Terrible customer service. I’m baffled that their website states that they are still taking orders for delivery as they obviously can’t cope with the ones they already have! Go elsewhere for your hampers if you actually want to receive them.
28-05-2022
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Justin Blyth
took weeks to arrive no update on delivery no reply to emails said delivery between 6-23rd Dec?!? 24th Dec still not here?!? assumed it wouldn't arrive before xmas so bought other gifts for family then arrives in afternoon?!? Useless ! No perishable items and weeks to arrive?!?? DO NOT USE!!!!
28-05-2022
