Hawthorns Surgery
Hawthorns Surgery is a healthcare facility located in Sutton Coldfield, England. They offer a range of services including dermatology, family practice, physical examinations, and surgical procedures. Additionally, they have a medical book store on-site. Hawthorns Surgery is committed to providing quality healthcare to the community and is a trusted provider of medical services.
Introduction to Hawthorns Surgery
Hawthorns Surgery is a community health center located in Sutton Coldfield, England. The company has been providing medical services to the local community for many years. The purpose of the company is to provide high-quality medical care to patients of all ages. What makes this company unique is their team of experienced doctors, family practice physicians, and dermatologists who provide a wide range of medical services to help patients stay healthy.Services & products
Hawthorns Surgery offers a variety of medical services including physical examinations, dermatology treatments, and surgical procedures. They also have a medical book store on site where patients can purchase literature to help them better understand their health conditions. Additionally, the company has a team of healthcare professionals who provide personalized care to each patient.Location
Hawthorns Surgery is located on Birmingham Road in Wylde Green, Sutton Coldfield. The area is home to many businesses and shops, including other healthcare facilities. Patients can expect to find a variety of services in the area, including pharmacies and public medical centers. The closest public transportation options are Wylde Green train station (0.2 miles), Chester Road train station (0.9 miles), and Erdington train station (1.3 miles).Benefits
Customers should choose Hawthorns Surgery for their medical needs because of their experienced team of healthcare professionals and their commitment to providing personalized care to each patient. The company offers a wide range of medical services and has a medical book store on site to help patients better understand their health conditions.Good to know
Patients should be aware that Hawthorns Surgery is a busy medical center and may experience longer wait times during peak hours. However, the company does their best to provide efficient service to each patient.Reviews
Customers have praised Hawthorns Surgery for their friendly and knowledgeable staff, as well as their high-quality medical services. Patients appreciate the personalized care they receive and the convenience of having a medical book store on site. Overall, customers have had positive experiences with the company.FAQ
What services are offered at this public medical center?
At Hawthorns Surgery, we offer a range of medical services including family practice, dermatology, physical examinations, and surgical procedures. We also have a medical book store on site for patients to access educational resources.What is the experience and qualification of the physicians?
Our physicians at Hawthorns Surgery are highly qualified and experienced in their respective fields. They hold relevant medical degrees and are certified by the appropriate governing bodies.Can you provide information about the qualifications and experience of your surgeons?
Our surgeons at Hawthorns Surgery are specialized in their respective areas and hold relevant qualifications and certifications. They have extensive experience in performing surgeries and are committed to providing the best possible care to our patients.Can you provide me with before-and-after photos of previous treatments?
As a medical center, we prioritize patient privacy and confidentiality. Therefore, we do not provide before-and-after photos of previous treatments to maintain patient confidentiality and privacy.How long does the physical exam typically take?
The duration of a physical exam at Hawthorns Surgery varies depending on the individual's medical history and current health status. However, on average, a physical exam typically takes between 30 minutes to an hour to complete. Our physicians will take the time necessary to ensure a thorough examination is conducted.Reviews
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Kate Haynes
I've been registered with this practice since late 1979! Firstly, I want to thank all the team past and present for the care I have received. I've never had cause to complain. COVID has been a stressful time for everyone and the team have been at the chalk face so I have a great deal of respect for the dedication they have shown. Unfortunately old age brings many unwanted gifts! I am therefore having to make use of the services more often. My recent encounter involved an appointment with Dr James. I was able to get a telephone appointment on the day I called. Within less than 2 hours of the call I had a prescription ready for me at the pharmacy. I can't close without thanking my current named GP Dr Condley, I feel in very safe hands and I can't ask or expect more than that.
11-06-2023
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ambiah mumeen
The frustration in getting through to this surgery actually puts you off from wanting to call, but with an unwell toddler I have no choice! Always have to wait 30 minutes to an hour for a person to answer and then there is never any appointments only a call back which you have to wait all day for even when it’s a baby/toddler. I’ve been a patient here from just before the pandemic and it’s been shambles ever since.
04-06-2023
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Helen J
Having been a patient at the practice for over thirty years but not having visited for approximately ten years, I was was a little unsure as to how I would find it after my previous doctor had retired. I have to say that I was very impressed. I found the reception team to be very approachable, empathetic and highly capable of signposting patients to the appropriate staff member within an appropriate timeframe. Whilst I was quite prepared to wait a couple of weeks for an appointment, I was prioritised due to my symptoms. I received a telephone appointment on the same day, blood tests within two days and a face-to-face doctors appointment within 48 hours of the initial blood tests. At that appointment, a consultants referral was initiated, further blood tests and an emergency MRI scan were immediately organised. Having heard from others that my new doctor is really ‘on the ball’ and quick to spring into action whenever any potentially worrying symptoms arise, I was able to confirm this certainly is the case. Perhaps, I shouldn’t have been surprised as my family and I directly credit Dr Mostert for saving a family member’s life as she picked up on a tiny variation in a blood test and rather than dismissing it as ‘okay,’ which I suspect some would’ve, she choose to repeat the tests in a fortnight’s time and a small ‘life-saving’ window of opportunity wasn’t missed. Urgent surgery was undertaken and therefore the patient survived. I’m happy to say that I have every confidence in my new doctor and I am certain that I will receive rapid treatment when necessary.
21-05-2023
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Stan a man
I have never liked going to the doctors but I have a great Doctor who works at a poorly managed surgery. The receptionist on my last visit took the advantage to speak to me in a rude and confrontational manner when I wasn't well and feeling at my best, instead of doing their job which is greeting me and providing me with instructions. They demand respect on the signs at the front desk, yet they give no respect to their patients. The rash and poor behaviour of the untalented receptionist makes me want to look for a new surgery, instead of dealing with a clear and present attitude problem the next time I need to go to the doctor.
18-02-2023
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Susan Jones
Extremely good
18-01-2023
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Carl Chandler
18-11-2022
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RR
Have been a patient here my whole life and have always found the doctors great and receptionists are always helpful, however We have recently had a dr kataria who I find very abrupt, dismissive and rude during her phone call. Also other doctors here I find have been helpful in inviting you to the surgery to be seen if required, however with dr kataria it seems a quick 2 minute phone call, a tickbox exercise and along you go being no further forward, feels like a waste of such a valued appointment when its so difficult to get one in the first place
18-11-2022
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Lawrence James
18-11-2022
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Lucy Slayter
Excellent practice. I've been with them for over 30 years. Very friendly reception staff and secretary, Becky. A large practice- relatively easy to get a phone appointment providing you phone at 8.30am. Regretfully we have to leave the practice as we are relocating.
18-11-2022
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denise robertson
Today the nhs was awesome again Hawthorne surgery on the ball- from the reception to the doctor; very proactive 🌈🌈🌈 Birmingham eye hospital were incredible Effective Caring Proactive Professional genius What an atmosphere- the staff and the patients in the waiting room The call l had from the nhs to follow up We can never thank you enough 🌈🌈🌈🌈🌈🌈
18-10-2022
