Hawthorne House - St.Matthews Healthcare Care Home
Hawthorne House St.Matthews Healthcare Care Home is a healthcare facility located in Coventry, England. They specialize in aged care and have a team of experienced neurologists on staff. Hawthorne House is dedicated to providing high-quality healthcare and medicine services to their patients.
Introduction to Hawthorne House St.Matthews Healthcare Care Home
Hawthorne House St.Matthews Healthcare Care Home is a leading aged care facility located in Coventry, England. With a rich history in providing exceptional care for the elderly, Hawthorne House stands out as a unique and top-rated care home in the area. The purpose of the company is to provide a safe and comfortable environment for the elderly, with a focus on individualized care and attention.Services & products
Hawthorne House St.Matthews Healthcare Care Home offers a range of services for the elderly, including round-the-clock nursing care, dementia care, and respite care. The care home also has a team of experienced neurologists who specialize in treating neurological conditions such as Parkinson's and Alzheimer's disease.Location
Hawthorne House is located in the peaceful area of Jardine Cres in Coventry. The area is known for its quiet and serene environment, with a mix of residential homes and small businesses. The care home is easily accessible by public transportation, with the nearest bus stop only a 5-minute walk away. The three closest public transportation options are Tile Hill Railway Station (1.6 miles), Canley Railway Station (2.2 miles), and Coventry Railway Station (3.5 miles).Benefits
Customers should choose Hawthorne House St.Matthews Healthcare Care Home because of the exceptional care and attention given to each resident. The staff is dedicated to providing a warm and welcoming environment, with a focus on maintaining the dignity and independence of each resident. The care home also offers a range of activities and events to ensure that residents are engaged and stimulated.Good to know
Customers should be aware that Hawthorne House St.Matthews Healthcare Care Home has a strict policy regarding visitors due to the ongoing COVID-19 pandemic. Visitors are required to wear a mask and follow all safety protocols to ensure the safety of the residents.Reviews
Customers have left glowing reviews for Hawthorne House St.Matthews Healthcare Care Home, praising the staff for their compassionate care and attention to detail. Residents and their families have noted the welcoming and homely atmosphere of the care home, as well as the wide range of activities and events available to residents.Amenities
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wheelchair access -
geriatric care
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nursing care
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activity program
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social support
FAQ
What specific neurological conditions do you specialize in treating?
We specialize in treating a wide range of neurological conditions including Alzheimer's, Parkinson's, Huntington's disease, multiple sclerosis, epilepsy, and stroke.Can you provide information about the qualifications and expertise of your neurologists?
Our neurologists are highly qualified and experienced in treating a variety of neurological conditions. They have completed specialized training in neurology, and many have additional certifications and degrees in related fields.What types of diagnostic tests and procedures do you offer?
We offer a range of diagnostic tests and procedures including EEG, EMG, CT scan, MRI, and PET scan. These tests help us accurately diagnose and treat neurological conditions.What qualifications and experience do your staff members have?
Our staff members are highly trained and experienced in providing care for individuals with neurological conditions. Many have specialized training in areas such as dementia care, stroke recovery, and Parkinson's disease management.How do you ensure the safety and well-being of your clients?
We prioritize the safety and well-being of our clients by providing personalized care plans, regular check-ins and assessments, and a safe and secure living environment. We also have trained staff available 24/7 to assist with any needs or emergencies that may arise.Reviews
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Gareth Wilkinson
26-03-2023
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Michelle Tennant
My dad was in this nursing house for all of 41 hours in July 2022, before passing away and although the end result would have been no different the lack of care he received is shocking. He was admitted with funding for 1:1 care as an end of life patient terminal ill with cancer. I visited him on his last day to find him strapped in a wheelchair across his chest (apparently with a lap strap). He was alone and unable to hold his own body weight, speak or even lift his head. Following a safeguarding investigation I’ve been informed that the staff involved have left the care home and the nurse has left the country! The response from the home is that although they are not denying the allegations made they are unable to confirm them either as nothing throughout that day has been documented! It appears staff also document on other staff members name’s therefore they are unable to gather any sound information from the incident! I would never allow anyone to stay there again!! Disgusted care!!
26-11-2022
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Iyoghama mercy Omonua
Very lovely place
26-11-2022
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Jody alam
26-10-2022
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Naziar Parveen
I am absolutely disgusted with communication. I rang left several messages for managers to contact me regarding my brother..he was given no medicine when I took him day out even though I rang and asked Sidney Bailey too. Since then I had feedback that she treating him badly. The managers have not contacted me back this isn't the first time since this happened. I use to be contact with previous director who was taking all concerns seriously and investigated any injust behaviour. However since he has left the care home seem have gone downhill.
26-09-2022
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Susan grace mathew
Excellent service...
26-05-2022
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Geo Thomas
Be aware my friends. Please Do not send your loved ones to this care home. Actually the care home is very good, but the current agency is in contract with this care home that provides low quality caring to the client's. This agency is not providing proper training to their staff. From the first day of joining onwards the staffs from this agency is responsible to take care of client's without any training.
26-05-2022
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Gemma Bostock
My family member is here. Staff don’t really want to listen to concerns about family member as they are too busy.
26-05-2022
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Dibin Binoy
26-05-2022
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shane wilson
Pretty well run care home,staff are friendly and welcoming and with so many people with different needs they help them get the right care for them
26-05-2022
