Catteries

Hawthorn Cat Hotel

Hawthorn Cat Hotel is a reputable company in Horley, England that specializes in providing catteries services for pets. They offer a comfortable and safe environment for cats to stay while their owners are away. With years of experience in the industry, Hawthorn Cat Hotel is committed to providing exceptional care and attention to every cat that stays with them. Their facility is equipped with all the necessary amenities to ensure that cats are happy and healthy during their stay. If you're looking for a reliable cattery service for your pet, Hawthorn Cat Hotel is the perfect choice.

Introduction to Hawthorn Cat Hotel

Hawthorn Cat Hotel is a family-owned business that has been providing exceptional care for cats since 1999. The company was started by a couple who were passionate about cats and wanted to create a safe and comfortable environment for them while their owners were away. What makes this company unique is their commitment to providing personalized care for each cat that stays with them. They treat each cat as if it were their own and ensure that all their needs are met.

Services & Products

Hawthorn Cat Hotel offers a range of services for cats, including short and long-term boarding, grooming, and playtime. They also offer a variety of products for cats, such as toys, treats, and bedding. Customers can customize their cat's stay based on their individual needs and preferences.

Location

Hawthorn Cat Hotel is located in Horley, England, and is surrounded by beautiful countryside. The area is known for its stunning views and peaceful atmosphere. There are many other businesses in the area, but the hotel is situated away from the hustle and bustle of the town center. The closest public transportation options are Horley train station (1.5 miles), Horley bus station (1.8 miles), and Gatwick Airport train station (3.7 miles).

Benefits

Customers should choose Hawthorn Cat Hotel because of their exceptional care and attention to detail. The staff is highly trained and dedicated to ensuring that each cat has a comfortable and stress-free stay. The hotel is also equipped with state-of-the-art facilities to ensure that each cat receives the best care possible.

Good to Know

Customers should be aware that Hawthorn Cat Hotel only caters to cats and does not provide services for other pets. They also require all cats to be up to date on their vaccinations before they can stay at the hotel.

Reviews

Customers rave about the care and attention their cats receive at Hawthorn Cat Hotel. Many customers appreciate the personalized care their cats receive and the clean and comfortable facilities. Customers also appreciate the staff's attention to detail and the fact that they keep them updated on their cat's stay. Overall, customers highly recommend Hawthorn Cat Hotel to other cat owners.

Amenities

grooming services
pet sitting
cage-free environment
air conditioning
heating
separate rooms
toys
food
water
litter box
scratching post
blankets
beds
cat trees
catnip

FAQ

What is the staff to cat ratio in your cattery?

At Hawthorn Cat Hotel, we maintain a high staff to cat ratio to ensure that each cat receives the individual attention and care they need. Our ratio is typically one staff member for every five cats.

What types of accommodations do you offer for cats?

We offer a variety of comfortable and clean accommodations for cats, including individual cat condos and larger family suites for multiple cats from the same household. All of our accommodations come with cozy bedding, scratching posts, and toys to keep your cat entertained.

How often do cats receive playtime and exercise while in your care?

We believe that playtime and exercise are important for a cat's wellbeing, which is why we make sure that all cats in our care receive daily playtime and exercise sessions. Our staff members engage cats in interactive play, provide toys and climbing structures, and encourage exercise through gentle play.

Are there any additional services, such as grooming or medical care, that you provide?

Yes, we offer a range of additional services to ensure that your cat is happy, healthy, and comfortable while in our care. These include grooming services, such as baths and nail trims, as well as medical care, such as administering medication or monitoring cats with special needs.

What measures do you take to ensure the health and safety of the cats in your care?

The health and safety of our feline guests is our top priority. We take numerous measures to ensure that our facilities are clean and safe, including daily cleaning and disinfection protocols. All cats are screened for health issues before entering our facility, and we have strict protocols in place to isolate any cats who display signs of illness. Additionally, our staff members are trained in cat behavior and handling to ensure that all interactions with the cats are safe and positive.

Reviews

Paul YIU

If you are going on a road trip and wondering who to call upon to look after your cat(s), these guys are here to help. They are located just north of Crawley, and it is quite easy to get to. Their cat hotel is situated at a quiet area, so your cat can relax there while you are away. Feel free to let them know if your cat has special needs or special diets, and they will accommodate it per your instructions. Recommended.

26-02-2023
FRANtastic Vanlife

Had a work emergency and needed to find safe place for my cat to stay. There is a 3 nights minimum. It's like a money making bed and breakfast business. Bit disappointed. Glad I managed to find a cattery whose owner truly love cats above money matters.

26-02-2023
Duncan Billinghurst

Great cattery, very impressed.

26-02-2023
Dil Abdul Raman

Never leave your cat there

26-01-2023
royce bags

My cat is traumatised, a very bad place with rude people and no heat and no attention to the animals, I will report you to the animal's protection.

26-01-2023
Lauren Martin

Would highly recommend Hawthorne Cat Hotel. When we collected our cat he was very happy and well cared for. We left him for over two weeks and would choose Hawthorne Cat Hotel to take of him again, be it for a couple of weeks or a weekend.

26-11-2022
Roger Austen

26-08-2022
Phil Servis

26-08-2022
Randa

26-08-2022
A Haze

Just picked up our cat Tosh after 2 weeks, i don;t think he wanted to come home. He came back in better condition that when delivered. He can be a grumpy cat but we were informrd he was a cute cat!!! We would highly recommend this cattery.

26-08-2022