Hattons Model Railways Ltd
Hattons Model Railways Ltd is a company based in Widnes, England. They specialize in providing model railway equipment and supplies, as well as offering a range of products in the Materials & Chemicals, Food & Beverage, Transportation & Shipping, Building & Construction, Shops & Shopping, and Sports & Hobbies industries. Their services include supplying dirt, sand, and railroad equipment, as well as olive oil bottling and model train stores.
Introduction to Hattons Model Railways Ltd
Hattons Model Railways Ltd is a UK-based company that has been in the model railway industry since 1946. They have a rich history and have been providing customers with high-quality model trains, accessories, and supplies for over 70 years. The company is unique because they offer a wide range of products from various brands, making them a one-stop-shop for model train enthusiasts.Services & products
Hattons Model Railways Ltd offers a variety of services to its customers. They provide model train enthusiasts with everything they need to build and maintain their layouts, including locomotives, rolling stock, track, scenery, and accessories. In addition to model trains, they also offer a range of other products, such as books, DVDs, and magazines. Customers can purchase these products both in-store and online.Location
Hattons Model Railways Ltd is located in Widnes, England. The area is primarily industrial, with many businesses focused on transportation and shipping, building and construction, and materials and chemicals. The closest public transportation options to the store are Widnes train station (0.5 miles away), Widnes bus station (0.6 miles away), and Hough Green train station (1.1 miles away).Benefits
Customers should choose Hattons Model Railways Ltd because of their vast selection of products and their knowledgeable staff. The company has a reputation for providing excellent customer service and offering competitive prices. They also have a website that is easy to navigate and allows customers to purchase items online.Good to know
Customers should be aware that Hattons Model Railways Ltd specializes in model trains and accessories, so they may not have products related to other hobbies or interests. Additionally, the store can get busy during peak times, so customers may want to plan their visit accordingly.Reviews
Customers have consistently praised Hattons Model Railways Ltd for their excellent selection of products, competitive prices, and knowledgeable staff. They have a strong reputation in the model railway community and are regarded as one of the best model train stores in the UK.Amenities
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delivery -
bulk order
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specialized blends
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expert advice
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free samples
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organic certification
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custom packaging
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wholesale discounts
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on-site service
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maintenance service
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parts service
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training service
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consultation service
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logistics service
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safety equipment
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track equipment
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locomotives
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freight cars
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passenger cars
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signaling systems
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communication systems
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tools
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automated system
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dust collection
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silo
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conveyor belt
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hopper
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mixer
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blower
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crusher
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screen
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dewatering unit
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parking
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online booking
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gift card
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discounts
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loyalty program
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online shopping
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after-hours service
FAQ
What brands of models do you carry?
We carry a wide range of model railway brands, including Hornby, Bachmann, and Dapol, among others.Can you assist me with model assembly and repair?
Yes, we have a team of experienced technicians who can help with model assembly and repair. Please visit our store or contact us for more information.How long has your company been offering sand plants to customers?
We do not offer sand plants to customers. We specialize in model railways and carry a wide range of model trains, tracks, and accessories.Where do you source your olives from?
We are not an olive oil bottling company and do not source olives. We specialize in model railways and carry a wide range of model trains, tracks, and accessories.Can you provide information on your bottling process and quality control measures?
We are not an olive oil bottling company and do not have a bottling process or quality control measures for such. We specialize in model railways and carry a wide range of model trains, tracks, and accessories.Reviews
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Jonathan Davidson
19-05-2023
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George Norrell
Not been yet but very helpful
12-05-2023
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roy martin
1st time customer, just bought a Hornby R3833 Thompson Class loco for £114. Very impressed, great service, excellent value and prompt delivery. Just been run in with no issues on my far from perfect layout & even coped with 1st radius curves on the inner loop.
12-05-2023
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David Windebank
Quite simply the best online model shop. I am based in Australia and buy from Hatton's two or three times a year. Very keen prices, shipping costs are always fair, the VAT is always removed (something other model shops 'forget' to do.) and the service is always excellent. I thoroughly recommend Hatton's. An excellent place to shop. Thank you to all who work there.
05-05-2023
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Andrew Mackay
Excellent, fair and quick 2nd hand service. Fair prices and quick settlement. Well done Hattons, happy to recommend and use again.
05-05-2023
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John Gray
Hattons has a great range of products and they offer a good online experience. Do not be tempted to visit the warehouse, becasue that is what it is. I visited them on 21st April 2023 and was hugely disappointed in the onsite shop and the shopping experience overall. They were undertaking some alterations (putting up shelving behind the till) No consideration was shown to me, the staff member jsut got on with the work despite the noise he made. I left the building feeling that I was an a problem to them rather than a customer. The instore shop also required me to know exactly what I wanted. There was no facility for me to browse on a computer terminal or through a catalogue. I doubt that I will now make any future purchases from them, despite the fact that I have spent £1000s in the past. They need to be aware that the competition do offer a far better onsite customer experience and as such others will gain my custom in the future. Sorry Hattons!
26-04-2023
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Roger Watkins
Wow ordered 4869 dapol 0 gauge with sound 11am Friday it came Saturday 11/20am, surprised as web site states beware dpd don't work weekends I know they do but this the first for me to order Friday it usually comes Monday outstanding service thanks hattons
26-04-2023
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Banterous Engines
Chriftov was extremely helpful and very patient when calling and provided a great deal help and info. Really appreciated
26-04-2023
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Karen Stockwell
My hubby was very excited to visit Hattons. We got a train from Lime Street station Liverpool to Hough Green, then a taxi to Hattons. Hubby was very disappointed. He was expecting a large shop that you can look around and purchase from. In reality there was a room the size of a medium living room with items for you to buy. There was a magazine to look at then you give the guy the reference number and he would get it for you from the warehouse. I would definitely recommend people do not visit but order online instead.
26-04-2023
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David Taylor
Fantastic service and on time delivery and really helpful team
26-04-2023
