Harwoods Crawley Audi
Harwoods Crawley Audi is a dealership located in Crawley, England. They specialize in selling Audi cars and also offer auto air conditioning services. In addition, they are also dealers of DS Automobiles. Their expertise extends to cars, boats, and motorcycles.
Introduction to Harwoods Crawley Audi
Harwoods Crawley Audi is an Audi dealership in Crawley, England. The company has been serving the area for many years and has established a reputation for providing high-quality services. What makes this company unique is their commitment to customer satisfaction and their team of experienced professionals who are always ready to assist customers.Services & Products
Harwoods Crawley Audi offers a wide range of services, including Audi sales, servicing, and parts. Customers can buy new or used Audi cars from the dealership, and the company also offers financing options to help customers purchase their dream Audi. Additionally, Harwoods Crawley Audi provides auto air conditioning services and is a Ds Automobiles Dealers.Location
Harwoods Crawley Audi is located on Balcombe Road in Crawley. The area is home to many businesses, including other car dealerships, restaurants, and shops. Customers can expect a bustling commercial atmosphere in the area, and there are plenty of public transportation options nearby. The three closest public transportation options to the dealership are: Crawley Station (2.5 miles), Three Bridges Station (2.2 miles), and Ifield Station (1.9 miles).Benefits
Customers should choose Harwoods Crawley Audi because of their commitment to customer satisfaction. The company's team of professionals are knowledgeable and experienced, and they are always ready to assist customers in finding the perfect Audi for their needs. Additionally, the dealership offers financing options and a wide range of services to ensure that customers have a hassle-free buying experience.Good to Know
Customers should be aware that Harwoods Crawley Audi is known for their excellent customer service and high-quality services. However, they should also be aware that prices may be higher than other dealerships in the area due to the company's commitment to providing top-notch services.Reviews
Customers have left glowing reviews for Harwoods Crawley Audi, praising the company's exceptional customer service and knowledgeable staff. Many customers have also noted that the dealership has a wide selection of Audi cars and provides hassle-free financing options.Amenities
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free wi-fi -
valet parking
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test drive
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coffee bar
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service loaner
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pick-up & delivery
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extended service hours
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waiting area
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financing options
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online appointment scheduling
FAQ
Can I view and test drive multiple models before making a purchase?
Yes, at Harwoods Crawley Audi, we offer the opportunity for customers to view and test drive multiple models before making a purchase. We want our customers to be fully satisfied with their choice and ensure they make an informed decision.Is there a trade-in program available for customers looking to exchange their current vehicle for a new one?
Yes, we do offer a trade-in program for customers looking to exchange their current vehicle for a new one. We understand that many customers may want to upgrade or change their vehicle, and we are here to help facilitate that process.Do you offer warranties or guarantees on your services?
Yes, we do offer warranties and guarantees on our services. We want our customers to have peace of mind knowing that their vehicle is in good hands and that we stand behind our work.Can you provide references or customer testimonials about your services?
Yes, we can provide references and customer testimonials about our services. We take great pride in our work and value the feedback of our customers. We are happy to share their positive experiences with others.What is your customer service policy for Audi car buyers?
At Harwoods Crawley Audi, we strive to provide exceptional customer service to all of our Audi car buyers. Our policy is to listen to our customers' needs and provide them with personalized attention and care. We want our customers to feel valued and satisfied with their experience with us.Reviews
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Chyna Qbx
Great service
27-05-2023
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Bordea Andrei
Great service
27-05-2023
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Leanne Thomas
I had a brilliant experience at Harwoods Crawley Audi when purchasing my new vehicle. Previously at this branch I have had a bad experience with another salesman which almost deterred me going back altogether. However, I was absolutely well looked after this time around and would highly recommend dealing with Vimal. He will go above and beyond for you. He'll ensure you're kept updated with everything going on, he'll want to take any worries or concerns you have off your shoulders, and he will want to do everything he can for you. I can't thank Vimal and Daniel Symes enough for all of their help and for making this experience as exciting as it should be.
24-05-2023
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Luke Cole
I visited and purchased a car from Harwoods; what a fantastic experience. Vimal, from the sales team, provided one of the best customer experiences I’ve had; being patient, understanding my needs and finally, pointing me in the direction for exactly what I was looking for. I’ve had experiences with other dealers that came across very desperate and pushy, which left me having a poor experience. Vimal was the complete opposite. Massive thanks for all your time whilst helping me with my enquiries. Can’t recommend harwoods enough; they have an excellent sales team.
21-05-2023
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Hannah Wood
I have just purchased an Audi from Harwoods Crawley and I was extremely impressed with the service in which they provided. My sale was influenced by Ben a member of the team at Crawley Audi, who was very professional and welcoming, and offered a great service and advice throughout my whole experience, Many thanks!
28-04-2023
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Ian Pearce
Etron went in for fixing, very poor communication (never called back when they said they would) , car not fixed. Really poor experience all round
28-04-2023
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Pete Goddard
I had to misfortune to deal with Crawley Audi when buying an 2018 Audi A6 Allroad. I can honestly say this is one of the most dishonest organisations I’ve ever had to deal with. I thought buying an Audi approved car from an Audi main dealer meant I would have complete piece of mind - how foolish I was. They are dishonest, lie constantly and are happy to sell you a car with dangerous faults. When you spot these problem they are as obstructive as possible in getting the problems resolved. I've ended up paying what can only be described as a safety surcharge - I've been given the choice to either pay 50% of the cost of making my car safe - or risk the lives of my family every time I drive it at speed. I'm paying this under duress because I want to be safe and because I want to prevent further unnecessary wear and tear caused by the vibration coming from the accident-damaged wheels. I have no intention of leaving things there - They have been reported to Trading Standard and the Motor Ombudsman over this matter. If I don't get a result with the Ombudsman - I'll be seeking legal advice. This behaviour is supported to the very top of Harwoods Group. I've been in touch with Jon Wakefield (Harwoods Group CEO) and he handed it over to Nick Jones (Audi Brand Director) who is fully supportive of this kind of behaviour. Check out the reviews of Harwoods Group on TrustPilot and you will see this is not unusual for this company - there are a lot of very unhappy customers. In conclusion - avoid this company - the fact that they are allowed to sell cars is putting peoples lives at risk.
28-04-2023
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Graham Rhodes
I wanted to have a towbar fitted to my A4 so booked it in at Harwoods in Crawley. I received a call the day before to say it was all planned as discussed and I dropped the car off. Malcolm in the car park greeted me by name and told me Amy would be handling the process, all very impressive. A couple of coffees in the service lounge upstairs later I was picked up and went home. Collecting the car at the end of the day was a bit of a slow process but once the eye-wateringly expensive bill had been settled, and Jim had shown me how to deploy the fancy but of kit, I left in a superbly valeted car. The staff are all ‘on message’ and the short lady in reception is a great asset.
28-04-2023
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Damian Radmall
Wow!!! My experience started early as I was due to drop my car at 8am on Wednesday 19th April 2023 As soon as I arrived I was greeted by a lovely chap called Malcom who assisted me where to park my car. I then entered through the main entrance to be greeted by two smiley faces on reception. They were very helpful. I was offered and served a coffee, which was delightful. My car, being my pride and joy was then taken care of by a technician called Trevor. He was excellent in being informative of what he had carried out on my car and this showed in his very thorough Audi Cam. He made me smile with his lovely comments about my car. While I waited I was looked after by the two lovely ladies on reception and even offered me snacks too!. When it came to settle the bill, Jess was super friendly and made the process ever more seamless. My whole experience from start to finish was excellent. Thank you Crawley Audi, you’re the best!
28-04-2023
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Prabash Perera
One of the worst Audi dealers I’ve ever dealt with.terrible customer service and communication skills. People need to rethink before doing business with this particular dealer in Harwoods Crawley. Quite disappointed with the quality of the service. Still on going issues with this dealer.
28-04-2023
