Hartwood House Care Home
Hartwood House Care Home is a healthcare facility located in Lyndhurst, England. They specialize in providing aged care, assisted living facilities, nursing homes, and healthcare services. The facility also has a convent on site, providing a unique blend of healthcare and religion. Hartwood House Care Home is committed to providing quality care and support to its residents.
Introduction to Hartwood House Care Home
Hartwood House Care Home is an aged care facility located in Lyndhurst, England. The company has been providing care services for seniors for over 20 years. What makes this company unique is their commitment to providing personalized care to each resident. They strive to create a home-like environment for their residents to ensure they feel comfortable and safe.Services & Products
Hartwood House Care Home offers a range of services to their residents, including assisted living, nursing care, and dementia care. They also provide various activities and programs to promote physical and mental wellbeing. Residents can expect to receive individualized care plans and access to healthcare professionals.Location
Hartwood House Care Home is located on Bournemouth Road in Lyndhurst. The area is known for its beautiful scenery and is situated in the heart of the New Forest. The town center is just a short walk away, where visitors can find local shops and restaurants. The nearest public transportation options are Lyndhurst Bus Station (0.2 miles), Brockenhurst Train Station (5 miles), and Ashurst New Forest Train Station (6 miles).Benefits
Customers should choose Hartwood House Care Home due to their commitment to providing personalized care. The company understands that every resident has unique needs and strives to meet them. They also have a team of experienced healthcare professionals who are dedicated to ensuring their residents' wellbeing.Good to know
Customers should be aware that Hartwood House Care Home is affiliated with the Sisters of Mercy, a religious organization. While the company is not a convent, they do incorporate the values of the Sisters of Mercy into their care services.Reviews
Customer reviews of Hartwood House Care Home praise the personalized care that residents receive. The staff is often described as friendly, helpful, and compassionate. Residents and their families appreciate the home-like atmosphere and the range of activities and programs provided.Amenities
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wheelchair access -
respite care
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geriatric care
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nursing care
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medical assistance
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dietary assistance
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activity program
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social support
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library
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communal garden
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wheelchair accessibility
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private rooms
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recreational activities
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specialized care
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meal service
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housekeeping
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social programs
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medical equipment
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emergency response system
FAQ
What is the daily schedule like for those living in the convent?
At Hartwood House Care Home, we do not have a convent. We are a care home that provides 24-hour care and support for elderly residents. Our daily schedule is planned to meet the individual needs and preferences of each resident, with a focus on promoting their well-being and independence. Activities include meals, personal care, socialization, and recreation.Are there any specialized care services provided for patients with specific medical conditions?
Yes, we provide specialized care services for patients with specific medical conditions. Our trained staff has the expertise to care for residents with a range of medical conditions, including dementia, Parkinson's disease, and diabetes. We tailor our care plans to meet the individual needs of each resident, with a focus on maintaining their health and quality of life.Can families visit their loved ones at any time or are there specific visiting hours?
We understand the importance of family and friends in the lives of our residents, and we welcome visitors at any time during the day. However, we do ask that visitors respect the privacy and needs of all residents, as well as any visiting restrictions that may be in place for specific medical reasons.How do you ensure the safety and security of your patients?
At Hartwood House Care Home, we take the safety and security of our residents very seriously. We have a range of measures in place to ensure their well-being, including 24-hour supervision, CCTV monitoring, regular safety checks, and staff training. We also have protocols in place for emergency situations, medication management, and infection control.Are there any additional fees or hidden costs that patients or their families should be aware of?
We are transparent with our fees and do not have any hidden costs. Our fees cover all aspects of care, including accommodation, meals, personal care, and activities. However, there may be additional charges for specific services or items, such as hairdressing, laundry, or telephone usage. We discuss all fees and charges with residents and their families before admission to ensure there are no surprises.Reviews
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Chris Dixon
My mum stayed here recently for 1 week and was treated appallingly. She was left for hours on end in a chair and received multiple bruises and a gash on her leg which meant she had to be admitted to hospital. The instructions on how to look after her were completely ignored. Do not put your loved ones in this overpriced badly run so called care home. My Mum went in for 7 days and has come out a different person. Avoid at all costs.
28-03-2023
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Peter B
My Father was here for nine months while his health slowly deteriorated until he passed away. We were glad that he always felt at home here, being very well cared for; he was well fed and his care and wellbeing were obviously very important to the staff. We would praise the support and attention he received in what were difficult circumstances from what is a jolly nurturing and kind nursing home.
28-05-2019
