Harley Medical Group Nottingham

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Reviews

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  Mandy Watts

  Paid £100 to see the surgeon today for breast operation. The manners of the surgery consultant/ stroke jumped up receptionist was disgusting. Made to feel inferior, tutted at and risen eyebrows !!! Disgusting!!! Do not use !!!

  07-05-2023
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  Sophie BT

  I want to be 100% honest in my review in hopes it genuinely helps others who are researching HMG for their upcoming cosmetic surgery. I started my journey with HMG in December 2022 with the intent to have both a Rhinoplasty and Mastopexy, despite being warned this is something HMG do not do whilst booking my initial consultation. Regardless this it went ahead 17/03/2023. The staff at HMG Nottingham have offered and continue to offer me support and a high quality service throughout this journey. I wanted to highlight particular members of staff as I believe their work at Harley deserves full recognition. Layla - I don’t know where do even begin. Layla was my first point of contact with Harley Medical and had immediately made me feel welcomed and comfortable with her friendly and professional manner. I felt comfortable explaining to Layla the complex nature of my mental health, my ptsd and how surgery would positively impact my life and how it was a necessary change. If you have mental health conditions you may know how difficult it is to be taken seriously by healthcare professionals particularly those in elective surgery. This was by no means the case with Layla, she fought my corner consistently throughout the process and alongside my surgeon pushed back against other members of the business who tried to question my mental health and ability to deal with the surgical processes. With my surgeon’s support Layla actually joined me at the hospital, Burcot Hall, on the day of my surgery. She chaperoned me from the moment I arrived and stayed for my entire surgery in theatre which as a victim of childhood abuse, unconscious, in a room full of strangers was support I could have never imagined. I will never be able to put into words how grateful I am for her to sacrifice her personal time to offer me that safety. Post op, Layla has offered out of hours support to me, liaising with my surgeon and nurse with any worries or queries I may have. She has offered immeasurable reassurance, care and professionalism throughout. Adele - Adele is Nottingham site’s nurse. Adele has consistently gone above and beyond, coming into work on her days off to offer support and reassurance. Always on the other end of the phone she often calls, even when I’m not booked to visit to check in with me and how I am feeling, offering tips on how to feel more comfortable. Her bedside manner is unmatched and her ability to calm my anxiety worries is something that cannot be taught. These two ladies, along with Sarah who has helped organise my multiple weekly trips and always offers a warm welcome and friendly chat, are an essential asset to this company and honestly, in comparison the rest of the company are a step above. The wider organisation could learn a lot about patient care and support from these girls. Dr. Sandip Hindocha - I arrived at HMG with a surgeon in mind who I had researched, I explained to Layla my desired result and she asked me to consider Dr. Hindocha. Thank God she did. Professional and gentle with a genuine concern for patient well being. Dr. Hindocha throughout my entire process has had my best interests at heart, even if I haven’t wanted to hear them. I remember calling my Mother the night before surgery worried that I wasn’t as scared or anxious as I imagined, she replied that it was because I entirely trusted my surgeon. She was right. There are many ways to describe my experience with Dr. Hindocha but I’ll stick with one - easy. An easy decision to be under his care, an easy decision to accept his guidance and an easy decision to trust him with fantastic results and that has been entirely because of his demeanour, extensive knowledge and patient care. I was consistently treated with patience, dignity and respect. At almost 5 weeks post op, I am almost fully healed from both an open rhinoplasty and mastopexy with implants and whilst it hasn’t been the easiest or most comfortable 5 weeks of my life at no point have I felt unable to reach out for support from him or the HMG Nottingham team.

  28-04-2023
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  Annie Ricci

  It was an amazing experience visiting Harley Medical. I was amazed to see lot of things they have to offer. The skin treatment section looked great as well. I was there for a consultation for some cosmetic cum clinical surgery. Sarah and Layla were amazing. Sarah took care of everyone that walked through that door. Really gentle and radiant in her personality. Assisted with every paper work.explained who I was about to see and what was going to happen on the day of consultation. Layla took care of the consultation, rather thorough with her work, explained everything and booked my further appointments too. Really impressive. Keep up the good work.

  28-04-2023
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  Victoria Chapman

  TERRIBLE!!! WASTE OF TIME!!!!!! Consultant made me jump through hoops travelling an hour and a half out of my way for each appointment and second opinions he said I MUST go to. Cancelled my op out of the blue for no apparent reason. Wish I could give 0 stars. For how much money you pay this company it is a JOKE!!!!

  28-03-2023
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  Shania Tucker

  Over all customer care is outstanding. I was excited but nervous at the same to running up to my appointment but Helena made everything so relaxing and comfortable, she made me feel very happy to go ahead with treatment answered all of my questions and more and explained everything in full and what would be the best options for me and my body. Thank you Harley Medical <3 Edit****** I have since had my surgery and I am coming up 2 weeks post op. My surgery went amazing, Helena is magic not only has she gave me my confidence back but she's changed my life for the better. I am over thr moon and so happy with my results with my uplift and breast augmentation. After breast feeding my child for over a year it completely changed the way I looked and left me with very noticeable uneven breasts. Helena was perfect and In every way I highly reccomend. I had my surgery at the Pall Mall Hospital the nurses where super friendly and went out of their way to help in any way they could if needed. From start to finish my whole experience has been incredibly good. I am a very happy woman.

  28-02-2023
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  Jon Shorter

  Enquired about an endoscopic brow lift, had to travel 45 minutes for the consultation which is fine, but then told if I wanted to actually speak to the doctor then she is based in Manchester and I would have to travel 4 hours (no thanks). The lady who saw me didn’t know what an endoscopic brow lift was as she gave me the wrong information, how can you have 5 incisions into your eyebrows? Really put me off using this company

  28-01-2023
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  Shauna Adamson

  28-11-2022
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  tammy peto

  I had a brilliant experience with Harley Medical Group. My surgery was breast enlargement. From the first appointment I felt very confident this was the right company for my surgery. Jade from the Nottingham clinic was my advisor, she was very friendly and answered any questions I had. I then chose Miss Helena Antoniadou to perform my enhancement surgery. I met Miss Antoniadou during my second appointment. I was also sent over before and after pictures. I felt well informed of the risks should I chose to undergo the surgery. I also found Harley Medical Group to be very accommodating. I visited in March for the first time, and they managed to book my surgery for May. This is because I wanted to be recovered before a friends hen party in July. The surgery should have taken place at Sheffield, but was moved to Manchester. Couldn’t be helped so I didn’t particularly mind. All the staff on the day of my surgery were fantastic, very dedicated to ensuring I felt welcome, and safe. After my surgery, I was very well cared for; both on the day and when I returned home. The nurse of the Nottingham clinic called me regularly to ensure I was healing ok, and felt well. I then went for my dressings to be removed. The last appointment was with Miss Antoniadou. I was smiling from ear to ear as I showed her how my breasts looked - (8 weeks post op). I could see Miss Antoniadou was pleased and shared my happiness. 5 months on from my enlargement surgery, I can honestly say I am so pleased with my results! I now have the confidence to wear clothes I wouldn’t have before. I feel much more feminine. Words cannot describe how happy I am! Thank you Harley Medical Group! 😃

  28-10-2022
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  katrina somes10wopqnvncbmcFzUofus

  Went to Nottingham clinic yesterday for the first time. They was brilliant got everything sorted and knew what i was doing when and where. Made me and my husband feel very comfortable

  28-09-2022
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  Tanya Young

  Jade was amazing, explained everything clearly, answered all my questions and was very knowledgeable.

  28-08-2022