Happy Tails Ltd
Happy Tails Ltd is a company that specializes in providing a range of services for pets and their owners. Their services include day care centers, dog agility trainings, dog walkers, part-time daycares, and pet grooming services. The company is dedicated to providing high-quality care for pets and helping pet owners find jobs and education opportunities related to the pet industry. Happy Tails Ltd is committed to creating a safe and welcoming environment for pets and their owners.
Introduction to Happy Tails Ltd
Happy Tails Ltd is a premier pet care company that was founded with the vision of providing top-notch pet care services to pets and their owners. The company has been in operation for over a decade and has grown to become a leader in the pet care industry. What makes Happy Tails unique is their passion for pets and their commitment to providing personalized care to each pet.Services & Products
Happy Tails Ltd offers a wide range of services to pet owners, including day care centers, dog agility trainings, dog walkers, part-time daycares, and pet grooming services. Pet owners can buy pet products from the company, including food, toys, and accessories. Happy Tails also offers jobs and education opportunities for individuals who are passionate about pets and would like to pursue a career in the pet care industry.Location
Happy Tails Ltd is located in a bustling area of the city, surrounded by various businesses and restaurants. The area is known for its pet-friendly community, and pet owners can expect to find a variety of pet-related businesses in the area. The company is easily accessible by public transportation, with the nearest bus stop and train station located within a few minutes' walk.Benefits
Customers should choose Happy Tails Ltd because of their commitment to providing personalized care to each pet. The company's experienced staff members are passionate about pets and are trained to provide the best possible care to each pet. The company also offers flexible services, allowing pet owners to customize their pet care according to their needs.Good to Know
Customers should be aware that Happy Tails Ltd requires all pets to be up-to-date on their vaccinations before using their services. The company also has strict policies in place to ensure the safety and well-being of all pets in their care.Reviews
Customers have praised Happy Tails Ltd for their excellent pet care services and their friendly and knowledgeable staff. Pet owners have also appreciated the company's flexible services and their commitment to providing personalized care to each pet.Amenities
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playground -
outdoor space
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nap room
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diaper changing station
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pet-friendly
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security system
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age-appropriate toys
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curriculum
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cleanliness
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staff qualifications
FAQ
What certifications and experience do your trainers have?
Our trainers are certified professionals with years of experience in the pet training industry. They have undergone rigorous training and are well-equipped to handle dogs of all breeds, sizes, and temperaments.What kind of products do you use for grooming pets?
We use only high-quality, pet-friendly products for grooming our furry friends. Our products are carefully selected to ensure they are safe and gentle on your pet's skin and coat.What is your pricing structure for pet grooming services?
Our pricing structure for pet grooming services varies depending on the type of service and the size of your pet. However, we strive to offer competitive prices while maintaining the quality of our services.Do you offer any packages or memberships for frequent customers?
Yes, we offer various packages and memberships for our frequent customers. These packages are designed to provide discounts and other benefits to our loyal customers.How do you ensure the safety and security of my dog during walks, including leashing and avoiding dangerous situations?
We take the safety and security of your dog very seriously. All of our dog walkers are trained professionals who know how to properly leash and handle dogs. We also ensure that our walkers are familiar with the area and are equipped to avoid any dangerous situations.Reviews
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Amanda Little
18-09-2022
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Sophie Fraser
We have been using Happy Tails for several years now and are so very happy that we were recommended this jewel. Our dog Truffle is only there 1 day a week but this is THE day that she lives for. She is so pleased to go, adores her time there (she does let me know but if in doubt, all I need to do is look on Instagram and see proof that much fun was had) and comes back exhausted and all played out. The staff are phenomenal and so accommodating. Above all, it’s clear that they love their job, love the dogs and even care about the welfare of the owners!!! I cannot fault it
18-06-2022
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Clair Faith Townsend
We absolutely LOVE Happy Tails. Our dog joined nearly 2 years ago and we have been delighted with the care she receives. Daily photos and videos, excellent quick communication via email, phone and social media, professional abs so friendly! Not only that but our dog comes home happy, tired and excited to go straight back! Finally, they really stepped things up security wise recently with all of the dog thefts which have been in the news. Thank you for all of your hard work.
18-06-2022
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Jade Johnson
Unfortunately we had a terrible experience with Happy Tails. Prior to leaving our dog in their care, we had two telephone conversations with them to discuss our dog, including some separation anxiety. We then undertook a site visit, where we again discussed our concerns over potential separation anxiety. I was assured each time that he would be fine, and they were used to that sort of thing. We paid the £25 registration fee and 3 weeks worth of sessions up front. We dropped our dog off and in less than 30 minutes I received a call to say that we ‘needed to remove our dog from site’. We were told he was very distressed by the situation and growling at staff. This came as a complete shock to us as he has never exhibited behaviour like that. The tone and language used left me feeling awful, as if we had somehow failed in relation to our dog. We immediately went to collect him and, as we are only a 10 minute drive away, he spent less than an hour there in total. Whilst I of course understand the need for both dogs and staff to be comfortable, the lack of time spent trying to help our dog settle in is very disappointing. We contacted Happy Tails afterwards to request a refund, which was processed after a few days. Unfortunately they chose to charge us for a full session (5 and a half hours) and keep our registration fee. Given the circumstances, and the fact that our dog was there for approximately 45 minutes in total, I cannot see how they are able to justify this. I contacted them again to ask if there had been a mistake and was told that two staff members needed to be with our dog for the short time he was there so they were charging a full session. This is false as I was told he had been put in a cabin and left alone to keep him calm. I again made a request for a full refund but this was ignored and I've received no response. I feel that other potential, and existing customers should be made aware of how this business operates. We have been in touch we alternative doggy daycare facilities, who have all said this is not standard practice. It was a deeply saddening experience, for both us and our dog and the customer service is truly shocking. Please avoid, there is no excuse for treating anyone this way.
18-06-2022
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Richard May (Lindsay)
Really nice local daycare - they collect and drop off my dog twice a week for half a day, and he's always so happy to see them. Big fields with lots of room and things to play with, and different areas for puppies and bigger dogs. Would definitely recommend to anyone locally with a puppy - great way to get them socialised and used to other dogs (and tires them out!)
18-06-2021
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Jana Farmer
Top, well-organised service! Highly recommended. Our puppy Riley attended once per week and was always excited to leave with Glenn or Rodger and then fully stimulated/tired when he came home. I love Happy Tails Instagram page with a lot of pictures of dogs playing in the fields. They are fully licensed, compliant with all requirements (they asked for vaccinations, medical history, etc) and incredibly accommodating. I recommend them to all the dog owners we meet. Thank you Happy Tails x
18-06-2021
