Car Dealers

Happier Cars

Happier Cars is a car dealership located in Harlow, England. They specialize in selling cars, boats, and motorcycles. With a focus on customer satisfaction, Happier Cars strives to provide the best possible buying experience for their customers.

Introduction to Happier Cars

Happier Cars is a car dealership based in Harlow, England. The company was founded with the purpose of providing customers with a stress-free and enjoyable car buying experience. What makes this company unique is their commitment to ensuring customer satisfaction by providing high-quality vehicles at affordable prices.

Services & products

Happier Cars offers a variety of services and products including the sale of new and used cars, as well as boats and motorcycles. Customers can expect a wide range of options to choose from, including popular brands such as BMW, Audi, and Mercedes-Benz.

Location

Located in Burrs Farm on Foster St, Happier Cars is situated in a bustling area of Harlow. The surrounding area is home to a variety of businesses, including restaurants, cafes, and retail shops. Customers can expect to experience a vibrant and lively atmosphere in this part of the city. The closest public transportation options include the Harlow Town train station (1.2 miles), Staple Tye bus stop (0.2 miles), and Bush Fair bus stop (0.5 miles).

Benefits

Customers should choose Happier Cars because of their commitment to providing a stress-free and enjoyable car buying experience. The company offers a wide range of high-quality vehicles at affordable prices, making it a great option for those looking for a good deal on their next car, boat, or motorcycle.

Good to know

Customers should be aware that Happier Cars is committed to ensuring the safety and satisfaction of their customers. They offer a variety of financing options to help customers purchase their dream vehicle, and their friendly and knowledgeable staff are always available to answer any questions.

Reviews

Customers have praised Happier Cars for their excellent customer service, high-quality vehicles, and affordable prices. Many customers have noted that the staff at Happier Cars are friendly, knowledgeable, and always willing to go above and beyond to ensure customer satisfaction.

Amenities

test drive
financing
trade-in
service center
parts department
warranty
on-site mechanic
delivery
pick-up

FAQ

What is the pricing for your cars and what financing options do you offer?

At Happier Cars, we offer a wide range of pricing options for our cars to fit different budgets. We also provide financing options through our partnerships with various financial institutions to make it easy for you to own your dream car. Our finance options include loans and leasing programs with flexible payment plans.

What is your return policy and what kind of warranty do you offer on your cars?

We have a comprehensive return policy that covers all aspects of your purchase. In case you are not satisfied with your purchase, we offer a 14-day return policy with no questions asked. We also provide a warranty on all our cars that covers any manufacturing defects or faulty parts.

Can I test drive the vehicle before I purchase it, and what kind of maintenance and service options do you offer?

Yes, you can test drive any car you are interested in before making a purchase. We encourage all our customers to take a test drive to ensure that they are comfortable with the car before making a purchase. We offer regular maintenance and service options to ensure that your car stays in top condition throughout its life.

Do you have any promotions or discounts available for new car purchases?

Yes, we regularly offer promotions and discounts on new car purchases. You can check our website or visit our showroom to learn about the latest promotions and discounts available.

Can you provide me with a history report of the vehicle I am interested in, including any previous accidents or damage?

Yes, we can provide you with a comprehensive history report of any car you are interested in, including any previous accidents or damage. We believe in transparency and providing our customers with all the information they need to make an informed decision.

Reviews

Ben Knowles

Pitiful customer service and ethics, spend elsewhere I bought a car from them in 2022. Damage to the car was "cleverly" not displayed on the photos but that was an easy fix. The car was advertised with 2 keys, however they only had one. When I asked about it I was assured they would provide another. After months of trying to get the key I was then blatantly ignored multiple times when trying to have an update on its status. I will now retrieve the funds for the new key, in a different way... Anyone can sell you a car, but these guys dismissed any responsibility or customer care once they had their cash. Avoid

21-05-2023
Xinye Li

They do not care about cars or people, and they lie to your face. I called in to arrange a test drive in the morning, all agreed. After a 1 hour journey I arrived at their plot, muddy and full of puddles, saw the car sitting in standing water with rusty brake discs and half deployed rear spoiler (edit: looking at your crafty reply, no one is worried about the weather, but a potential buyer does care about how a car is presented and the level of care you put into your assets and forecourt. I suggest that you face your responsibility rather than blaming the weather which of no one expects you to control). Someone called Ian came out. "Bad news, can't charge the battery, no test drive today." "I drove 1 hour for a test drive." "Yeah, sorry." " Is there anything you can do?" "Not really, don't know what to tell you." "Give me a pre purchase inspection by a mechanic?" "Yeah sure we'll give a free inspection in the Audi garage." "Great. Can I see service history and other paperwork?" "Sure go for it." After 10 minutes flipping through the papers, left alone in a room, I waved goodbye to Ian sitting in a hideaway room, did not bother to get up, did not think to open their gate to let me out until I called from my car. The next day I called to check the inspection was being planned, a different guy answered. "Ian promised me a free inspection, can you confirm when it will be done please?" "He promised what?!" Clearly no communication then. I explained what happened, he said "let's get that inspection done and go from there ok?" before hanging up. That was 3 weeks ago, I've heard nothing. (Edit: again, following your reply that tries to trivialise my complaint, I never requested a main dealer inspection, it was Ian that proposed a free appraisal by his friend at the Audi garage. The issue wasn't that I wanted an inspection but you didn't provide, it was that you promised to offer it then nothing was done so it was probably not a genuine offer anyway, hence a lie.) And one more thing, I asked Ian when I was there "how long has the car been sitting out here?" "2 weeks." (hmm, the battery went flat quite quickly then.) After 5 minutes I asked one of their mechanics (edit, can't remember his name, but he was the one carrying around charging leads trying to revive the car on the day) the same question, "3 months I reckon." Such a raving review before even a test drive was done, a new high for you guys?

30-04-2023
Adam Twelvetree

This was the first time I’ve used happier cars and I will be using them again in the future. The sales team were not pushy when trying to sell a car unlike most dealers and they gave us the time to look around the car without a sales person looking over us and gave us time discuss what we wanted to do. We brought a BMW and couldn’t be happier with it. The car had a small amount of damage which required a new headlight casing and there was a scratch to the rear bumper. This was all rectified before picking up the car which only took 10 days with a full health check and new MOT. The repair work was also fantastic and looked as good as new. When we went to pick the vehicle up it was a quick and easy process they allowed us to check and make sure the car was perfect before driving off. I would highly recommend purchasing a car from here as it was quick, easy and hassle free. They were all very friendly and welcoming. Also I would say if you aren’t happy with something on the car let them know as they are very accommodating.

28-04-2023
Simon Rumsey

Had a call from an enthusiastic salesman about a Tesla I was interested in. He asked me to send 5 photos of the car I wanted to part exchange. So I spent an hour cleaning it thoroughly and WhatsApp'd the photos. Immediate reply saying he would consult the sales manager and give me a price. Heard nothing for 3 days so thought perhaps I needed to get back on Autotrader and look elsewhere. First I WhatsApp'd to check if dealer was still interested in my custom. No reply. So I checked their website to discover the car is now sold. Now this is fair enough, I'd not paid a deposit, but some communication would have been nice! I was wondering whether the firm's name is a reference to its cars or its customers. Well if it's the latter they haven't made this customer happy☹️.

28-04-2023
Ibrahim Alderi

Great dealership very welcome and extremely professional very helpful highly recommended... I have purchased a vehicle from this dealership all the staff was very professional very happy to help even when I have a couple of issues with the vehicle the immediately referred it no issues at all well definitely be dealing with them in the future and recommend them to all my family and friends. 😁😁😁

28-03-2023
Kalvinder Dhatt

Very helpful staff

28-03-2023
harry fandango

Sold my car with happier cars , although the payment took slightly longer than expected, I got the payment and a great price for my car. Ian will great.

28-03-2023
Cosmin B

I sold my car with Happier Cars and I was more than happy with the fair price they offered. They were professional and everything went smoothly. I’ll use their dealership anytime.

28-03-2023
Robert Kemball

Just sold my vw ...no tyre kicking for me...they give buyers finance and warranty...what's not too like ...well done Ian and team

28-03-2023
lea wilson

Rude cost me the 89 in cab fair ,two day in my search I already hate car dealers ,once I arrived I thought my dreams had came true with a car I could only dream off having they new I could only driv automatic they did not even off offer me a a cup off tea to o keep warm after they blanked me ,then a.very tall guy that took me out in the car that stunk off achole at 1.30 pm but surely he should not be driving let alone other people,then I was left there waiting for my cab for what seemed like for ever I could not take it anymore I had to get ever colder and outside for my taxi ,they made me feel like I was in the way they new I drove auto ,if you don't want a true review seriously up your game and kind to people.

28-01-2023