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Diamond Dealers

Hamptons Jewellers

Hamptons Jewellers is a UK-based company that specializes in diamond dealing and financial services. With a focus on quality and customer satisfaction, Hamptons Jewellers offers a wide range of diamond products and financial solutions to meet the needs of their clients. The company is located in Ferndown, England, but their services are available to customers throughout the United Kingdom.

Introduction to Hamptons Jewellers

Hamptons Jewellers is a family-owned business that has been operating for over 40 years. The company's purpose is to provide high-quality jewellery and exceptional customer service to their clients. Hamptons Jewellers prides itself on their expertise in diamond dealers and financial services, as well as their commitment to customer satisfaction.

Services & Products

Hamptons Jewellers offers a wide range of services including bespoke jewellery design, jewellery repairs, and watch repairs. They also offer financial services such as pawnbroking and buying gold and silver. Customers can buy a variety of jewellery items, including engagement rings, necklaces, bracelets, and earrings. The company also sells luxury watches from brands such as Rolex and Omega.

Location

Hamptons Jewellers is located on Victoria Road in Ferndown, England. The area surrounding the store is a mix of residential and commercial buildings, with a variety of shops and restaurants nearby. Customers can expect a friendly and welcoming atmosphere when they visit the store. The closest public transportation options are the Ferndown bus stop, which is 0.1 miles away, the Tricketts Cross bus stop, which is 0.2 miles away, and the Ferndown railway station, which is 1.5 miles away.

Benefits

Customers should choose Hamptons Jewellers because of their extensive knowledge and expertise in diamond dealers and financial services. The company is committed to providing exceptional customer service and ensuring that each customer leaves the store feeling satisfied. Additionally, Hamptons Jewellers offers bespoke jewellery design, which allows customers to create unique and personalized pieces that fit their individual style.

Good to know

Customers should be aware that Hamptons Jewellers operates by appointment only. This allows the company to provide individualized attention to each customer and ensure that they receive the best possible service.

Reviews

Customers rave about the exceptional customer service they receive at Hamptons Jewellers. They appreciate the company's attention to detail and their commitment to ensuring that each customer is satisfied with their purchase. Many customers also praise the expertise of the staff when it comes to diamond dealers and financial services. Overall, customers highly recommend Hamptons Jewellers to anyone looking for high-quality jewellery and exceptional customer service.

Amenities

  • amenity
    luxury showroom
  • amenity
    appraisal service
  • amenity
    credit card payment
  • amenity
    delivery service
  • amenity
    insurance coverage
  • amenity
    customization service
  • amenity
    engraving service
  • amenity
    online shopping
  • amenity
    gift wrapping
  • amenity
    after-sales service

FAQ

What is the company's policy on conflict diamonds and are they certified by the Kimberley Process?

At Hamptons Jewellers, we have a strict policy against conflict diamonds. We only source diamonds from reputable suppliers who adhere to the Kimberley Process Certification Scheme, which ensures that diamonds are ethically and responsibly sourced.

What is the company's return policy for purchased diamonds?

We offer a 30-day return policy for all purchased diamonds. If for any reason you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

Does the company offer appraisals and certifications for their diamonds?

Yes, we offer both appraisals and certifications for our diamonds. Our appraisals are conducted by certified gemologists and we provide a certificate of authenticity with every diamond purchase.

What is the company's reputation and history in the diamond industry?

Hamptons Jewellers has a long-standing reputation in the diamond industry for providing high-quality, ethically sourced diamonds at competitive prices. We have been in business for over 20 years and have a loyal customer base.

Does the company offer financing options for diamond purchases?

Yes, we offer financing options for diamond purchases through our financial services department. We work with a variety of lenders to provide competitive rates and flexible payment plans to suit our customers' needs.

Reviews

  • Curtis Wrigley

    Would not recommend! My wife took her ring to Hamptons on 4th October for resizing and they advised it would take a few days. When she went to collect it, she was very upset to see the band badly mishapen, significantly thinned and chipped, the Platinum also had a lot of visible porosity, it looked a mess. I asked for this to be put right and initiallyHamptons agreed to repair the damage to the ring by replacing the half shank (bottom half of the ring) After waiting for several weeks, I went to collect the ring only to find it had not been repaired but just polished down! (We also found out from speaking to the national association of jewellers that the accreditation that was displayed on hamptons' website and throughout their shop, this being the reason we trusted the shop, is actually fake as Hamptons are not recognised by the national association of jewellers themselves. (This has since been removed from the website). I again asked Hamptons to put the damage right, Hamptons refused at first saying 'it's not worth it to repair the damage' and it was only when I had to escalate my complaint to threatening taking it to Trading Standards that they agreed to send the ring away to be repaired. Over 9 weeks from when it was originally sent in, on 10th December we got the ring back, it is still slightly mishapen and uneven but is acceptable. However, the upset caused by ruining my wife's ring, the unpleasant staff, the many shop visits and phone calls to check on progress and long wait to receive back the ring made our experience with Hamptons very bad.

    28-12-2022

  • Richmond

    Best service and quality from start to finish. Thanks especially to Jesse.

    28-12-2022

  • Ayla J

    28-10-2022

  • Hollie Earle

    went in to sell some gold, very honest as was higher gold than I thought - very good price paid. highly recommend

    28-07-2022

  • Bill Hunt

    Excellent, friendly service. Thank you for going the call of duty to help me with my Baume and Mercier watch.

    28-07-2022

  • P

    Excellent service, very happy with repair carried out on my Engagement ring. Will definitely be recommending Hamptons.

    28-05-2022

  • Angela Duiker

    Excellent service and great staff. Lovely Jewellers.

    28-05-2021

  • Karen Taylor

    Purchased a pre-owned gold chain last week for hubby’s 60th birthday, Jessie was brilliant, while I waited he polished and cleaned the chain for me and put it in a lovely box, The price and service was fantastic I can not recommend highly enough, i will definitely be returning soon,Thank you so much.

    28-05-2021

  • David Tongs

    I would like to recommend this business, like everyone else here. I have used them to repair a gold chain and they have replaced a stone in a ring and repaired it, now looks amazing. Very nice people who know the business and have really looked after me. I would use them again

    28-05-2021

  • swrose1971

    Great service and helpful and prices aswell highly recommend 😇😇😇😇😇

    28-05-2021