Hamlet Laundry Ltd
Hamlet Laundry Ltd is a dry cleaning and household services company based in London, England. They offer a range of services to help customers keep their homes and clothing clean and well-maintained. With a focus on quality and customer satisfaction, Hamlet Laundry Ltd is committed to providing reliable and efficient service to their clients. Whether you need your clothes dry cleaned or your home cleaned, Hamlet Laundry Ltd is the company to call.
Introduction to Hamlet Laundry Ltd
Hamlet Laundry Ltd is a family-owned dry cleaning and laundry service company that has been operating for over 30 years. The company was established with a clear mission of providing quality household services to its clients at an affordable price. What sets Hamlet Laundry Ltd apart from its competitors is its attention to detail and the use of advanced technology in delivering its services.Services & products
Hamlet Laundry Ltd offers a wide range of laundry and dry cleaning services, including dry cleaning of delicate fabrics, laundry, ironing, and alterations. Customers can also purchase laundry detergents, fabric softeners, and other laundry accessories in-store.Location
Hamlet Laundry Ltd is located in the heart of London on Grays Inn Road, which is a bustling commercial area with a mix of businesses and residential properties. The area is well-connected with public transportation, with the closest stations being King's Cross St. Pancras, Russell Square, and Farringdon, all within a 10-minute walk from the store.Benefits
Hamlet Laundry Ltd prides itself on providing exceptional customer service and quality workmanship. The company uses only the best detergents and solvents to ensure that clothes are cleaned effectively and safely. In addition, the company provides a same-day service for customers who need their clothes cleaned urgently, making it a reliable option for busy people.Good to know
Customers should be aware that Hamlet Laundry Ltd does not offer pickup and delivery services. However, the store is open six days a week, from Monday to Saturday, making it easy for customers to drop off their laundry and pick it up at their convenience.Reviews
Customers have praised Hamlet Laundry Ltd for its prompt and professional service, as well as its attention to detail. Many customers have also noted that the store is clean and well-maintained, with friendly and helpful staff who are always willing to go the extra mile to ensure customer satisfaction.Amenities
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alterations -
stain removal
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pressing
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shoe repair
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leather cleaning
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suede cleaning
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curtain cleaning
FAQ
What types of garments do you specialize in cleaning?
We specialize in cleaning a wide range of garments including suits, dresses, shirts, blouses, skirts, trousers, jackets, coats, and more. We also offer cleaning services for household items such as curtains, bed linen, and towels.Do you offer pickup and delivery services?
Yes, we offer pickup and delivery services for our customers' convenience. We understand that it can be difficult to find time to drop off and pick up your laundry, so we have made it easy for you by offering this service. Just give us a call or book online, and we will come and collect your laundry from your home or office.How do you handle delicate fabrics and garments?
We understand that delicate fabrics and garments require special care, and we take extra care when handling them. Our experienced team uses gentle cleaning methods and mild detergents to ensure that your delicate items are not damaged. We also offer hand washing services for especially delicate items.What is your turnaround time for cleaning and pressing?
Our standard turnaround time is 48 hours for cleaning and pressing, although we can accommodate same-day or next-day service if needed. We understand that sometimes you need your garments back as soon as possible, so we do our best to work around your schedule.Do you offer any special discounts or loyalty programs for regular customers?
Yes, we offer special discounts and loyalty programs for our regular customers. We appreciate your business and want to reward you for your loyalty. Just ask us about our loyalty program and we will be happy to provide you with more information.Reviews
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Bernice Ho
Please DO NOT USE the Hamlet Laundry service recommended by the Travelodge London City Central Hotel, the first time 20% off is a COMPLETE SCAM. Therefore, it does not provide CHEAPER rate as compared to the other laundry services in London Central City Hotel. The employee is not helpful AT ALL, they do not abide by their mouth of words and promises to the clients. NO MORE NEXT TIME. Services: Laundry wash & fold, Laundry pick-up
26-03-2023
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Dan M. Lee
Hamlet had the potential for a 5-star rating, however they have some unfortunate business practices that need to be addressed. For the actual service, they performed the job well -- even picking up and delivering to our hotel on Christmas Eve. However, they proactively charged me a higher separated wash (color and whites) rate even though I had specifically requested a mix wash -- without any notice. A quick email and online dispute form through their website resulted in a prompt refund for the difference, but their response was that THEY decide on a separates wash (and charge higher) at their discretion. But the issue here is that they did not notify me and simply charged the HIGHER rate - hoping the customer would not notice. The more important issue is that they have a technical discrepancy between the desktop and mobile versions of their website. On the mobile website, they do NOT list a minimum 20 pound charge for online orders (while their desktop website states this clearly). When I pointed this out (with clear screenshots between their different website versions), requesting a refund of the difference between the minimum 20 pounds and the listed price of my order (16 pounds), they simply stopped responding despite multiple outreach attempts. I successfully requested a chargeback through my credit card company. Services: Laundry wash & fold, Delivery
26-01-2023
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samshed shapan
good deal
26-11-2022
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Erin Williams
Would not recommend.
26-05-2022
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Hassan Mert
Really bad service, not good to customers and services are overpriced. The job quality is rubbish. Had shirt service where non of the shirts were properly ironed. They do not know how to do ironing, shirts returned wrinkled and not cleaned / removed stain properly. Waste of time and money. They do not wait in shop so you are lucky if you find them on shop for collection.
26-05-2021
