Hamilton Gas Products Ltd
Hamilton Gas Products Ltd is a propane supplier and gas shop based in the United Kingdom. They specialize in providing energy and resources for building and construction projects.
Introduction to Hamilton Gas Products Ltd
Hamilton Gas Products Ltd is a family-owned business that has been operating since 1962. The company specializes in propane and gas supplies for both commercial and domestic customers. They are known for their outstanding customer service and commitment to quality. What makes this company unique is their focus on sustainability and their efforts to reduce their carbon footprint.Services & products
Hamilton Gas Products Ltd offers a wide range of services and products, including propane tank refills, gas appliances, and installation services. They also provide gas safety inspections for both residential and commercial customers. Additionally, they offer a variety of energy and construction-related products, such as heating equipment, plumbing supplies, and building materials.Location
Located in Bangor, Wales, Hamilton Gas Products Ltd is situated in a bustling commercial area with a variety of businesses nearby. Customers can expect to find everything from restaurants and cafes to hardware stores and supermarkets in the area. The company is easily accessible by public transportation, with the Bangor train station and bus station both within a mile of the location.Benefits
Customers should choose Hamilton Gas Products Ltd because of their commitment to sustainability and their excellent customer service. The company also offers competitive pricing and a wide range of products and services to meet the needs of both residential and commercial customers.Good to know
Customers should be aware that Hamilton Gas Products Ltd operates on a cash basis and does not accept credit cards or checks. Additionally, they have limited hours on weekends and holidays, so customers should plan accordingly.Reviews
Customers rave about the quality of the products and services provided by Hamilton Gas Products Ltd. They are particularly impressed with the company's commitment to sustainability and their knowledgeable and friendly staff. Overall, customers highly recommend this company for all of their propane and gas supply needs.Amenities
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delivery -
refill
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tank installation
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online ordering
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emergency service
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free estimates
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delivery tracking
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bulk orders
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fuel
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parking
FAQ
How do you ensure the safety and reliability of your propane supply?
At Hamilton Gas Products Ltd, we prioritize the safety and reliability of our propane supply. We have strict quality control measures in place, including regular inspections and testing of our tanks and equipment. Our staff undergoes extensive training on propane safety, and we follow all government regulations to ensure the safe handling and transport of our propane.Do you offer price guarantees or fixed pricing options for propane?
Yes, we offer both price guarantees and fixed pricing options for propane. Our price guarantees ensure that our customers will never pay more than a certain amount for their propane, even if market prices increase. Our fixed pricing options allow customers to lock in a set price for their propane for a specific period of time, providing them with predictability and stability in their energy costs.Do you offer any additional services or products related to propane, such as equipment installation or maintenance?
In addition to supplying propane, we also offer equipment installation and maintenance services for propane-related products. Our experienced technicians can install and service propane tanks, heaters, and other equipment, ensuring that they are operating safely and efficiently.What is your return policy on gas products?
Our return policy on gas products varies depending on the specific product and circumstance. We encourage customers to contact us directly to discuss any issues or concerns they may have with their gas products, and we will work to find a satisfactory resolution.Are there any discounts or loyalty programs available for frequent customers?
Yes, we offer discounts and loyalty programs for frequent customers of Hamilton Gas Products Ltd. Our loyalty program rewards customers with points for their purchases, which can then be redeemed for discounts on future purchases. We also offer discounts for bulk purchases and for customers who set up automatic deliveries.Reviews
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Dorothy Heywood
Got product quickly but did not expect to get told off when picked device up because of your poor customer service Have been a customer for 10 years will not be back . You need better staff not a guy who ignores bell and a woman in office who knows you are there but ignores you cos she's talking to her mate about the pet shop boys. Anyone could walk in and nick stuff and then I get blame for knocking on door after 15 mins of wait and an airport run to do. No thanks
25-05-2023
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Jim Pritchard
Ordered on line at mid day Wednesday arrived Mid day Friday Northen Ireland to Swansea ( Wales )48hrs and best deal I could find by £36 !! Great product and very speedy delivery Thank you
19-05-2023
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Penni Brown
Excellent customer service . Helped resolve a problem that was not of their making and sent a replacement part. Would definitely recommend
26-04-2023
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Darran Thompson
26-02-2023
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zoe waring
26-02-2023
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Philip Mc geown
Need to update opening hours on google, called at 12.10 to a closed shop for lunch, had to sit and wait until 1.30 for them to open again. Annoying as had a job booked in that I had to cancel.
26-01-2023
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Stuart Reeves
Worse customer support I’ve encountered, purchased a 9kw gas burner but unfortunately arrived damaged, I contacted Hamilton Gas Products and sent them detailed pictures and a description of the fault. I was told that this was just a bolt on part and one would be shipped direct from the manufacturer. The part finally arrived eight days after the initial delivery and I wasn’t surprised that they had sent the wrong part making it very clear that they hadn’t took any notice of the details I had sent. I then emailed them to be told I could return it for a refund but unfortunately they are no longer in stock. Wanting to keep the item, I contacted the manufacturer myself and the part was shipped free of charge and arrived the following day. The part is now fitted and the gas burner is now working no thanks to Hamilton Gas Products. So if you enjoy fixing things that you have just purchased brand new use Hamilton Gas but if not suggest shopping elsewhere.
26-01-2023
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mike Shaw
I called in to buy a Gaslow refillable cylinder kit and Cadac barbecue for my motorhome, the staff were very helpful and knowledgeable. Excellent service and very nice showroom, very impressive.
26-01-2023
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Stephen Limbert
Absolutely first class customer care, Alan was excellent. Had a heater that didn’t work - no problem, dealt with efficiently and a replacement arrived without any fuss or bother. A delight to deal with a company that actually knows how to communicate with it’s customers.
26-01-2023
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Sam
Big con artists. Had my heater since November to check if faulty. Rang a few times and they can't trace it.,so they say. One operator was supposed to call me back today after he said he was checking engineer report. Still waiting. Tried calling back but they keep hanging up. Lost £175 to this cowboy firm. In Ireland so probably got no chance of getting any joy. Avoid at all costs
26-01-2023
