Halliwell Jones BMW Motorrad

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Reviews

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  marlena kostecka

  Dave Cartwright is an absolute legend! Going beyond meetings his customers needs! Excellent customer service. Questions answered quickly and efficiently- if you want BMW bike he is your man! Definitely first class service!

  21-05-2023
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  Benjamin Ryder

  I recently purchased a new bike from Halliwell Jones in Chester. We went on a Saturday and they were pretty busy but I was seen to in reasonable time. The customer service was excellent. I have been to a few other dealerships who completely ignore you and this was not the case here. Gregg was very patient and did everything he could to help me ride away the same day on my new bike and Craig did a great job of the handover and explaining how all the gadgetry worked. All in all a great experience and probably a new lifelong customer.

  14-05-2023
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  Graham Montgomery

  Went to Halliwell Jones Motorad in Chester today. I walked into the Motorcycle showroom which was very busy with potential buyers. I was met by a Salesman called Craig. I mentioned to him my criteria. He was very polite and courteous. Whilst viewing many motorcycles Craig was trying to build a picture of what machine would suit my extensive list. He was very knowledgable and certainly not pushy at all. I viewed several models. Craig gave me his honest opinion of the pros and cons of each machine. He eventually found the perfect motorcycle for me. Prior to the completion he went to see his Manager Gregg who also introduced himself to me. Both Gregg and especially Craig were a credit to BMW. The Franchise must be well pleased having members of the Sales staff that can be such an asset to Halliwell Jones. I would have no hesitation in recommending anyone to visit the Showroom if they want a motorcycle. Cheers Guys.

  14-05-2023
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  Royden Evans

  Following 20 years of not riding I couldn't leave the itch unscratched any longer Gone are my days of motocross or sports bikes so I decided I wanted something comfortable for long weekends and euro tours with my pals After consuming lots of YouTube reviews I decided a BMW 1250GS was the bike for me so headed to Halliwell Jones Chester to initially view a used bike I was greeted by David Edwell who spent time with me discussing the various models, optional extras and generally everything bikes, clothing, insurance, intercoms etc you name it we discussed it As an experienced rider and BMW owner David's knowledge was incredible and plentiful, always happy to help me I upped my spec from a used GS to a new GSA I collected my bike yesterday, David did a detailed handover showing me how everything works and also connected my phone and assisted with setting up the BMW app 100 miles in the bag and couldn't be happier with my choice and furthermore the buying experience from Halliwell Jones and in particular David who 100% sealed the deal Thanks for all your help, it was greatly appreciated Royd

  07-05-2023
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  John Rogers

  Friendly and professional service.

  28-04-2023
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  Dave Feetham

  From first contact with Halliwell Jones Motorrad, the experience of buying my bike was made so easy and it was a pleasure to have dealt with the guys down there, especially Dave Cartwright who went through the buying process with me. Cheers.

  28-04-2023
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  Steve Knight

  1st motorrad purchase and all I can say is, superb! I'll be buying again from motorrad Chester. Dave c and the team are great. They know what their doing and what they're taking about. Was good to talk with a sales team that have excellent working knowledge of the product. A no pressure atmosphere and a laid back bikers approach to bike purchase. Thank you very much.

  28-04-2023
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  Simon Curtin

  After a few teething problems BMW Motorad has proven to be a very honest and respectable business, contact can be troublesome at times with service but on the whole my dealings with this place of business has been very positive. I was oneof the first to by a gs1250 with a halogen headlight and was promised an LED light as soon as they come in by Greg the manager and as soon as they came in my bike was called in to be fitted 😉

  28-04-2023
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  David Hill

  Extremely happy with the fantastic customer service I received today while picking up my new bike. I had a non standard request which was handled excellently by Dave. Highly recommend this dealership.

  28-03-2023
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  Ken Smith

  My new bike was in the showroom all ready to go. Dave has been fantastic from start to finish. He answered all my emails, nothing was to much trouble. He went through all the tech stuff that comes on the RT and got me all paired up ready to go. Great coffee thanks Dave. I am happy with the deal I had, and know I will have good customer service moving forward from Jones Halliwell. Big thanks also to the other Dave who also was very helpful. Looking forward to touring with my better half and know that this bike is designed to do just that, and in comfort. Great service would highly recommend you give them a visit. Professional throughout. Go BMW.

  28-03-2023