Halfords Autocentre Grays
Halfords Autocentre Grays is a car repair and maintenance company located in Grays, England. They specialize in providing services such as car inspection stations and repairs for cars, boats, and motorcycles.
Introduction to Halfords Autocentre Grays
Halfords Autocentre Grays is a car repair and maintenance company located in Grays, England. The company was founded with a mission to provide high-quality car services to the community. What makes this company unique is their dedication to providing excellent customer service and using advanced technology to diagnose and fix car issues efficiently.Services & products
Halfords Autocentre Grays offers a wide range of car repair and maintenance services, including brake repairs, battery replacements, exhaust repairs, and more. They also offer car inspections to ensure that vehicles are in good condition and safe to drive. Customers can purchase high-quality car parts and accessories from the company as well.Location
Located on Hogg Ln in Grays, Halfords Autocentre is situated in a bustling area with various businesses. Customers can expect to find shops, restaurants, and other service providers in the area. The company is easily accessible by public transportation, with the closest bus stop (Hogg Lane) being only a 2-minute walk away. Other public transportation options within a 10-minute walk include Grays Train Station and Grays Bus Station.Benefits
Customers should choose Halfords Autocentre Grays because of their commitment to providing high-quality services at affordable prices. The company has a team of highly skilled and experienced technicians who use the latest technology to diagnose and fix car issues efficiently. They also offer a comprehensive warranty on all repairs and replacements.Good to know
Customers should be aware that Halfords Autocentre Grays only services cars, boats, and motorcycles. They do not offer services for other types of vehicles, such as trucks or buses.Reviews
Customers have given Halfords Autocentre Grays positive reviews for their professionalism, efficiency, and affordability. Many customers have praised the company for their excellent customer service and dedication to fixing car issues quickly. Overall, customers recommend Halfords Autocentre Grays for their reliable and high-quality car services.Amenities
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waiting area
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coffee
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tow truck
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automotive repair
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oil change
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tire rotation
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brake service
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battery test
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emission test
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safety check
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used car inspection
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towing service
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online booking
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discounts
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extended hours
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certified mechanics
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battery replacement
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air conditioning service
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engine repair
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transmission repair
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detailing service
FAQ
What types of repairs and services do you offer for vehicles?
We offer a wide range of repairs and services for vehicles, including routine maintenance such as oil changes and tire rotations, brake repairs, engine diagnostics, exhaust repairs, and more. Our technicians are trained and certified to work on all makes and models of cars, trucks, and SUVs.What are your hours of operation?
Our hours of operation vary depending on the day of the week. Typically, we are open Monday through Friday from 8am to 6pm, and on Saturdays from 8am to 5pm. We are closed on Sundays.Do you provide a warranty or guarantee for your repairs and services?
Yes, we stand behind our work with a comprehensive warranty. Depending on the type of repair or service, our warranty can range from 12 months to 3 years. We also offer a satisfaction guarantee, which means that if you are not satisfied with our work, we will do everything we can to make it right.How do you handle unexpected repair costs or additional services needed?
Before we perform any repairs or services, we always provide a detailed estimate of the cost. If we discover additional work that needs to be done, we will contact you immediately to discuss the options and get your approval before proceeding. We understand that unexpected costs can be stressful, which is why we always strive to be upfront and transparent about our pricing and services.Reviews
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Donna Greenbaum
Slow with completing work, but well done job
14-05-2023
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Dean Saunders
Very frustrating experience. Booked an MOT and service for Bank Holiday Monday, all booked in, reminder text sent to me the day before. Got there 10 mins early as instructed and was told the technician and mechanic hadn't turned up! I left the car there "just in case he turns up and is just late" and received a call an hour later to say he wouldn't be coming in so I couldn't get the car serviced. "He's normally so punctual, so if he's not here yet...!" Unbelievable. So unprofessional. Not the standard of service I've received from Halfords in the past. Won't be recommending in future. Was offered an alternative time/date, but I'd already wasted two hours with them so I've asked for a full refund.
14-05-2023
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Christian Mtima
It took an excessive 1 hour and 20 minutes to complete a task that should have only taken 30 minutes: changing the tires. The newly hired mechanic appeared to lack proficiency as he mistakenly attempted to perform a wheel alignment without properly applying the handbrake, causing the car to roll back. This whole thing was an unpleasant and frustrating experience, and as a result, I have no intention of returning to this Halfords! Services: Wheel alignment, Tires
07-05-2023
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Robert Stefan
07-05-2023
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michael lynch
Great service managed yo get me in last minute for a set of tyres and brake flush. Very good price and service thanks Andrew
28-04-2023
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Ankie Postma
Quick and efficient service.
28-04-2023
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daniel cattini
I would give zero stars if I could. Absolute joke of a business. Agreed to book a service and MOT on the basis of it going in at 9 and getting it back at 1. Agreed to this before booking and confirmed when dropping off the car in the morning. Returned at 1 and the service had not even been started. Got told they prioritised another car for a diagnosis after the MOT and they did not even have the courtesy to call me and let me know before I travelled there. They clearly just do what they like and don’t care about their customers. They can’t be trusted to keep their word so I would recommend saving your time and going else where.
28-04-2023
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Shashi Shekar
28-03-2023
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Simon McAlpine-Scott
Booked my MOT here, claimed I had two major faults including my number plate which hasn’t been changed in 10 years and has never failed. Immediately took it to a different garage who said the number plate was absolutely fine and the other major was only an advisory.
28-03-2023
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Claire Browning
28-02-2023