Halcyan Water Conditioners

FAQ

Reviews

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  Suman Buragohain

  Lovely small little product with a huge impact. We can feel the water difference since February 2023 installation. Easy to install without any bulky attachment around it.

  26-04-2023
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  Lucienne Brear

  I don't often write gushing reviews but here goes... I was skeptical about this device and put off buying it for over a year. Now I couldn't recommend it enough. Surprised at how quickly it got to work and the immediate difference in the water quality. Water tastes nicer; dishes look cleaner; hair feels better; laundry feels softer when it comes out of the machine. Cleaning is no longer a chore. I am so glad we chose Halcyan over the chemical salt softener: it's the perfect solution. We live in a very hard water area. If it can work in our old house, I'm sure it would work anywhere!

  26-04-2023
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  Jennifer Clark

  I’ve lived in hard water areas (London and South Somerset) most of my adult life. So imagine my joy to discover a small device that might free me from the drudgery of hours of elbow grease, and the expense of gallons of limescale remover. Within a week of our Halcyan being fitted, there are no more threatened encrustations in any part of the bathrooms or kitchen. I imagine residual ones in inaccessible places will also gradually dissolve, and our plants will be eternally grateful.

  26-01-2023
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  Diana Endsor

  Living in Oxon with super hard water, I am still thrilled every day that I can merely wipe the water marks rather than scrub until my elbows and hands ache plus I will not have to buy limescale remover ever again. It truly is awesome and there are NO ONGOING COSTS unlike most other water conditioners - what you pay for the unit is all there is to pay (that and getting it installed). The customer service has been amazing. The team are very knowledgeable and friendly. Highly recommend to everyone. Plus they gave me a discount as I am a Blue Light Card holder.

  26-12-2022
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  James Jack (Slava Ukraini!)

  I’m sorry, but the pseudo science posted on your website is laughable. Unless you can provide your customers with a peer reviewed scientific paper documenting how this works, this has to go in the pile labelled “snake oil”. Just how is a 3 inch pipe with little in the way of extra surface area supposed to do anything to water travelling through it at high speed? This simply cannot work. That’s what my PhD in chemistry is telling me. If I had just spent £770 on this then I’m sure I’d wish for it to work too. Your positive reviews are either fake or placebo effect. Prove me wrong. Share a reference to a scientific research paper with evidence of how your product works. Zn2+ ions? Template based crystallisation?

  26-11-2022
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  David Reason

  Living in a hard water area and not on mains drainage I looked hard and long at different water conditioners. I wisely choose the Halcyan water conditioner which I have now had for nearly 3 years. I can safely say this was a great investment as we have not suffered with any lime scale build up at all. The big bonus with the Halcyan is once it is fitted you just leave it alone. It conditions all the water in the whole house and you have no need of a hard tap for drinking or watering the garden because of the way it works. The second bonus is there are no ongoing costs for salt, no moving parts that need maintenance or excess use of water as it does need a cleaning cycle. So all round works out cheaper than salt based water softeners. 1st class product that will not let you down.

  26-05-2022
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  Reza Alavi

  I'm having this for more than a year and I see absolutely no benefit. Spending about £700 for nothing. Extremely dissapointed. I strongly advice buyers to take reviews seriously.

  26-05-2021
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  Matilda Morris

  Worth every penny! I've had my halcyan water conditioner for just over a year now. I have no regrets at all. I have to clean the shower, taps, sinks etc. 80% less than I used to, the difference is more than I expected. I took a long time doing research on this one vs. salt machines and other methods but we decided on the halcyan because we wanted to: - save space - save money and trouble on buying salt etc. - save the environment - clean less I would highly recommend it to anyone living in a hard water area. I think my hair is softer too now :) The installation was easy too

  26-05-2021
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  V L

  This is quite a long review, but I wanted to be thorough because when I was researching into this topic myself back in 2019, it was difficult to find enough information to help me make the best decision I could. So I hope this review helps. Having previously lived in an area with soft water, we moved into an area where the water is classified as 'very hard' in January 2019. For the first month, I thought we would see how we get on. Limescale built up quickly and I let it as I didn’t realize how difficult it would be to remove (since I had never experienced it before). I started researching different solutions and was agonizing over whether to have a traditional salt-based water softener installed. They seemed to be the only ones that actually remove the problem-causing minerals in the water, but the cons of taking up significant cupboard space and being locked in forever to having to buy large bags of salt kept me searching. When I came across Halcyan, it ticked all the boxes: doesn’t take up extra space (cut out a section of existing pipe and install in its place); no further maintenance required; no need to buy more products to keep it working; supposed to work for a few decades. It seemed too good to be true, so I spent days researching into the science of how it’s supposed to work. After reading as much as I could find at that time, as well as reviews and threads on message boards, I still wasn’t sure (the science made sense to me but there were so many conflicting reviews). We decided to take the risk as we didn’t have the space for massive bags of salt under our counter. Yes, we baulked initially at the price of the Halcyan; and yes, we also baulked at the price we had to pay the plumber to install it at the end of February 2019 (it was a difficult installation due to the location of the incoming water pipe). However, the end result was well worth it. Within about 4 days of installation, we noticed more lather during showers. And after I had finally cleaned off all the old limescale from before I had the Halcyan installed, I found that new films of minerals could be simply wiped off easily. The main difference between Halcyan and salt-based water softeners is that Halcyan doesn’t actually remove the problem-causing minerals, it just makes them not deposit down as limescale. What this has meant for me in practice in the kitchen, for example, is that I wipe down the taps each evening when I have finished washing up and it’s shiny and sparkly again. No need to scrub vigorously to remove limescale because there isn’t any to remove. This is the same for taps and sinks throughout my home. If I’m feeling lazy and I don’t wipe it down at the end of the day, no problem. I have left it for a few days to a week and it still wipes off easily. Same for shower screens. The Halcyan worked for me. I’ve had it for 1.5 years now and it’s still working for me hassle-free. I am very happy with it, no regrets, and would highly recommend it because it ticked all of these boxes that were important to me: doesn’t take up extra space; no further maintenance required; no need to buy more products to keep it working; supposed to work for a few decades (ok, so for this last one, only time will tell). However, if your top priority and expectation is that the product removes all the minerals that cause limescale from your water, I would suggest a salt-based water softener instead as they are the only ones that can do that.

  26-05-2021
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  gordon denty

  i wish we had this installed a long time ago. we had a water softener before and the halycan is far far better. the water is softer and feel different. jill d.

  26-05-2021