Hadley St James
Hadley St James is a London-based company that specializes in providing fire damage restoration services, curtain and upholstery cleaning services, emergency situations, and household services. They are committed to delivering high-quality services to their clients and ensuring their satisfaction. With their expertise and experience, Hadley St James is dedicated to restoring and maintaining the safety and comfort of homes and businesses.
Introduction to Hadley St James
Hadley St James is a household services company based in London, England. Founded in 2005, the company prides itself on its extensive experience in handling emergency situations and providing top-notch fire damage restoration services. What sets Hadley St James apart from its competitors is their commitment to customer satisfaction and their attention to detail.Services & Products
Hadley St James offers a wide range of services to its customers. Their specialties include fire damage restoration services, as well as curtain and upholstery cleaning services. In addition, they provide emergency services to customers who require immediate assistance.Location
Hadley St James is located in the heart of London, specifically at 175 Munster Rd, London SW6 6DA, United Kingdom. The area is known for its bustling atmosphere and diverse range of businesses. Customers can expect to find a variety of shops, restaurants, and other services in the vicinity. The nearest public transportation options include the Fulham Broadway Tube Station (0.6 miles), the West Kensington Tube Station (0.8 miles), and the Parsons Green Tube Station (1.1 miles).Benefits
Customers who choose Hadley St James can expect to receive top-quality service from a team of highly skilled professionals. The company is dedicated to ensuring that each customer is satisfied with the services they receive. In addition, their extensive experience in handling emergency situations sets them apart from other companies in the same industry.Good to Know
Customers should be aware that Hadley St James operates on a 24/7 basis, which means that they are available to assist with emergency situations at any time of day or night. In addition, the company provides free estimates to customers who are interested in their services.Reviews
Customers have praised Hadley St James for their prompt response times and their ability to handle emergency situations with ease. They have also been commended for their attention to detail and their commitment to customer satisfaction. Overall, customers have been highly satisfied with the services provided by Hadley St James.Amenities
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on-site assessment -
fire damage cleanup
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smoke damage cleanup
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odor removal
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board-up services
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structural repairs
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content cleaning
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reconstruction
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insurance assistance
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free estimate
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on-site cleaning
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stain removal
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pet hair removal
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curtain cleaning
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upholstery cleaning
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sanitizing
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deodorizing
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steam cleaning
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dry cleaning
FAQ
What methods do you use for curtain and upholstery cleaning?
We use a variety of methods, including steam cleaning, dry cleaning, and hot water extraction, depending on the type of fabric and level of soiling. Our experienced technicians will assess the situation and determine the best course of action for each individual job.Do you offer any guarantees or warranties on your cleaning services?
Yes, we guarantee complete satisfaction with our cleaning services. If you are not satisfied with the results, we will do everything we can to make it right. We also offer warranties on certain cleaning services, such as stain removal, to give our clients added peace of mind.How much experience do your technicians have in this field?
Our technicians are highly trained and experienced in their respective fields, with many years of experience in the cleaning and restoration industry. We only hire the best, and we invest in ongoing training to ensure our team stays up-to-date on the latest techniques and technologies.How do you assess the extent of fire damage and create a restoration plan?
We use a comprehensive assessment process to determine the extent of fire damage and create a restoration plan. This includes a thorough inspection of the affected area, including structural damage, smoke damage, and water damage. Our team will then create a detailed plan of action, outlining the steps needed to restore the property to its pre-loss condition.Can you provide references or examples of successful fire damage restoration projects you have completed in the past?
Yes, we have many satisfied clients who have used our fire damage restoration services in the past. We are happy to provide references and examples of our work upon request. Our team has extensive experience in fire damage restoration, and we are committed to delivering high-quality results every time.Reviews
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Vicki Barber
Positive: Professionalism, Quality
26-08-2022
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Chloe Parker
26-08-2022
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Amy O'Rourke
A very expensive and very low quality end of tenancy clean - the team are lovely and very helpful and they did return to the property when I complained about the quality of the clean, but I would never recommend this company for the actual end of tenancy clean. I lost deposit because simple areas were missed (e.g., kitchen and bathroom floor not hoovered or mopped, kitchen cupboards not cleaned, interior doors not cleaned, many places left dusty, behind sofa and bed not cleaned, windows left dirty etc - the list went on) and they charge extra for windows which has always been included in previous end of tenancy cleans (they also charge extra for upholstery, blinds and curtains and carpets, so it ends up being close to £500 with VAT (which by the way, is added onto the final bill) if you need it all done, which for most end of tenancy checks, you do. I would honestly do it myself next time, it would have saved me a LOT of money and hassle, even if I'd still lost deposit. Such a shame as the office team really were lovely to deal with. Service: Moving-related cleaning
26-08-2022
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Gina Wiley
Super professional service!
26-05-2022
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Kara Goslin
I unfortunately used Hadley St James as my cleaning company when moving out of a flat. I thought everything would go well as they had someone attend for a quote and to see the property. I made it clear that the flat was furnished and that anything left in the flat was the property of the land lord. I luckily came back to the flat prior to handing in my keys for the inventory and noticed that several items were missing. They had thrown out brabantia bathroom bins and toilet scrubbers (about £100 worth), kitchen materials including le creuset oven mitts, and also all of the locking mechanisms on the windows. I was luckily able to retrieve some of these items via "dumpster diving" in my own outside bins (which were also left a mess) but am now getting claims from my security deposit that are due to the unprofessionalism of HSJ. I am not one to usually complain or write reviews but this experience really irked me and hopefully this will either get their attention or warn future potential customers to stay away. Service: Cleaning
26-05-2022
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alana macias
ZERO Hi, I hired this service last september, an end of tenancy service. And Hadley St James IS A FRAUD. We asked for an end of tenancy cleaning service and we agreed for a price and they charge us for the complete service that was three times more over the price we agreed and they didn´t helped us at all and of course they didn´t refund us the money the have stolen us. We didn´t asked for a window cleaning service and we didn´t have carpets in our apartment but they charged us with this service aswell. Also they didn´t give you a bill or a written document when you book the cleaning service so there is no proof after. And they also damaged our counter top and they didn´t discount any money. This was the process: we sent them an email asking for fees for an end of tenancy cleaning. They answered with their standard rates, and told us that there would be an inspection to determine what works would need to be done. But this inspection never happened. Then they send us an email telling us that as we didn´t specified anything, they charge us for the whole package, they don´t even make sure if we have carpets or not, or if we want the windows clean or not. Can they assure us that they cleaned the windows? I know they can´t do that for the carpet, because there is no carpet in our flat. Maybe it would have been great if they had asked us before charging us the whole service. My advice is PLEASE RUN AWAY FROM THEM!! Services: Deep clean, Cleaning
26-05-2021
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Mark Stephens
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Cleaning
26-05-2021
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Evie White
Positive: Professionalism, Quality, Responsiveness
26-05-2021
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Amelia Tormo Robles
Hi, I hired this service last september, an end of tenancy service. And Hadley St James IS A FRAUD. We asked for an end of tenancy cleaning service and we agreed for a price and they charge us for the complete service that was three times more over the price we agreed and they didn´t helped us at all and of course they didn´t refund us the money the have stolen us. We didn´t asked for a window cleaning service and we didn´t have carpets in our apartment but they charged us with this service aswell. Also they didn´t give you a bill or a written document when you book the cleaning service so there is no proof after. And they also damaged our counter top and they didn´t discount any money. This was the process: we sent them an email asking for fees for an end of tenancy cleaning. They answered with their standard rates, and told us that there would be an inspection to determine what works would need to be done. But this inspection never happened. Then they send us an email telling us that as we didn´t specified anything, they charge us for the whole package, they don´t even make sure if we have carpets or not, or if we want the windows clean or not. Can they assure us that they cleaned the windows? I know they can´t do that for the carpet, because there is no carpet in our flat. Maybe it would have been great if they had asked us before charging us the whole service. My advice is PLEASE RUN AWAY FROM THEM!! Services: Deep clean, Standard cleaning, Cleaning
26-05-2021
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Wayne Turner
Kelly & Debrorah are efficient and friendly, I use them for alot of my domestic projects for a builders clean. Nuno is super friendly and helpful as well
26-05-2021
