H2O Aquatics Ltd
H2O Aquatics Ltd is a company based in Brentwood, England that specializes in providing aquariums, pond fish, and tropical fish to customers. They also offer a variety of culture, entertainment, and events related to fish and pets. H2O Aquatics Ltd is a trusted supplier of aquariums, aquarium shops, pond fish suppliers, and tropical fish stores. They are committed to providing the best shopping experience to their customers and are dedicated to the well-being of their pets.
Introduction to H2O Aquatics Ltd
H2O Aquatics Ltd is a company based in Brentwood, England, that specializes in aquariums, pond fish, and tropical fish. The company was founded with a passion for aquatic life and a desire to share that passion with others. H2O Aquatics Ltd prides itself on its unique approach to customer service and its commitment to providing high-quality products that meet the needs of its customers.Services & products
H2O Aquatics Ltd offers a wide range of services and products to its customers. The company specializes in aquariums, pond fish, and tropical fish, and offers a variety of products to support these interests. Customers can find everything they need for their aquarium or pond, from fish and plants to pumps and filters. The company also provides installation and maintenance services for its products.Location
H2O Aquatics Ltd is located on Ongar Road in Brentwood, England. The area is known for its culture, entertainment, and events, and is home to a variety of shops and businesses. Customers can expect to find a vibrant and bustling area with plenty of options for shopping and dining. The company is conveniently located near public transportation, with the Brentwood Station, Shenfield Station, and Harold Wood Station all within 3 miles of the location.Benefits
Customers should choose H2O Aquatics Ltd because of its commitment to quality and customer service. The company has a team of experts who are passionate about aquatic life and are dedicated to helping customers find the products that meet their needs. H2O Aquatics Ltd also offers a wide range of products to support its customers' interests, making it a one-stop-shop for all things aquatic.Good to know
Customers should be aware that H2O Aquatics Ltd is dedicated to the health and well-being of its fish and plants. The company takes great care to ensure that its products are of the highest quality and that its customers have the knowledge and resources they need to care for their aquatic life.Reviews
Customers have praised H2O Aquatics Ltd for its knowledgeable staff, high-quality products, and exceptional customer service. Many customers have noted that the company goes above and beyond to ensure that its customers are satisfied and that its products meet their needs. Overall, customers have found H2O Aquatics Ltd to be a reliable and trustworthy source for all things aquatic.FAQ
Do you provide aquarium setup and maintenance services?
Yes, we do provide aquarium setup and maintenance services. Our team of experts is trained to set up and maintain both freshwater and saltwater aquariums.How often do you clean and maintain the aquariums?
The frequency of aquarium cleaning and maintenance depends on several factors such as the size of the aquarium, the number of fish, and the type of filtration system used. However, we typically recommend cleaning and maintenance every two to four weeks.What is the process for acquiring and setting up an aquarium?
To acquire and set up an aquarium, you can visit our store or contact us to schedule a consultation. During the consultation, we will discuss your requirements and recommend the best aquarium setup for you. We will also provide guidance on the type of fish and plants that are suitable for your aquarium.Do you offer delivery or do I have to come pick up the fish myself?
Yes, we do offer delivery services for your aquarium and fish. We understand that transporting an aquarium can be challenging, and that's why we offer to deliver and set up your aquarium for you. We also offer delivery services for fish and other aquarium supplies.Can you provide advice on how to maintain a healthy pond for the fish?
Yes, we can provide advice on how to maintain a healthy pond for your fish. Our team of experts has extensive knowledge on pond management, and we can provide guidance on pond filtration, fish nutrition, and pond maintenance. We also offer a wide range of pond supplies to help you maintain a healthy pond.Reviews
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anthony
Purchased a reactor which turned faulty a month later. She was very nice to me when she assumed I was there to purchase another and turned nasty when I asked for a replacement. I asked for a receipt and was offered a scribble on a piece of lined paper. Was promised an email invoice which never materialised. Nice to you when you’re spending money, but the worst customer service if anything goes wrong. AVOID. There are much better online retailers to use!
14-05-2023
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Leigh Smith
Professional and quick service! I messaged on their Facebook page to check stock availability, they responded really quickly, my order was placed that evening and the item was delivered within 48 hours! I was kept up to date with tracking details and item arrived as promised. I'd definitely recommend!
28-04-2023
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Marcus lamb
Rachel the Owner is the best as she's been looking after me
28-03-2023
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Kamil Kucharski
28-03-2023
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JakeDean 44
Women was very helpful they have very large corals here
28-02-2023
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Dan Thorn
Helpful and knowledgeable staff. Corals and fish are some of the best I've seen 👌Highly recommend!
28-02-2023
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Mike Wood
Would never use this company again. Bought an item from the website which was described incorrectly, contacted the business and they told me it was a different unit for the UK... This was not mentioned in the item description or photos. I confirmed that I would like to return the item as it was not per the description on their website. They ignored me initially then when pressed said I could return it at my own cost. I have pressed them to pay the return cost and they have refused, now having to go through consumer support who have confirmed they are at fault and need to pay return costs. They have now changed the description on the website admitting their fault. I have pictures of the original item description.. Pathetic that they would treat customer like this and not fix the problems they have created. Wont buy from this site again, There are much better options available with great customer support.
28-01-2023
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Carlos Castro
Having started the marine hobby 6 months ago, I found this shop to be absolutely perfect when it comes to source the best equipment and livestock for my tank. I’ve ordered online and been to the shop and Rachel have always delivered and helped with any questions I had. Well worth the 45 mins drive from London and my go-to place.
28-12-2022
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matt flood
Order arrived complete and on time. I understand Rachael had to do a bit of work to source what I wanted but she managed it so thank you Rachael. Really appreciated 👍 will use again
28-11-2022
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Andrew Price
This is by far the best aquatic shop in the UK. Everything from the Superfast delivery, Range of equipment and products, Knowledge of the hobby and overall customer experience. Nothing is too much for Rachel and there is nowhere else I would get my equipment from. Shame you are so far away as I would be there for my fish and corals also. Carry on doing what you are you are Miles above the rest ✨️
28-11-2022
