H. Lehmann Ltd
H. Lehmann Ltd is a company based in Stoke-on-Trent, England. They specialize in providing Camera Stores, Video Equipment Repair Services, Camera Repair Shops, and Video Camera Repair Services. They also offer a range of electronics products.
Introduction to H. Lehmann Ltd
H. Lehmann Ltd is a company that has been in business for over 100 years. It was established in 1911 in Stoke-on-Trent, England. The company was founded by Henry Lehmann, who was passionate about photography and electronics. H. Lehmann Ltd has become a well-known name in the industry and is known for its expertise in camera stores and repair services. The company's unique selling point is its commitment to providing high-quality services and products to its customers.Services & Products
H. Lehmann Ltd offers a wide range of services and products to its customers. The company specializes in camera stores and repair services. Customers can buy new cameras, lenses, and other equipment from the store, as well as have their existing equipment repaired. The company also offers video equipment repair services and has a team of experts who can repair and service all types of video cameras.Location
H. Lehmann Ltd is located at 247-249 London Rd, Stoke-on-Trent ST4 5AA, United Kingdom. The location is in the heart of Stoke-on-Trent, which is a bustling city in England. The area is known for its diverse range of businesses, including restaurants, cafes, and shops. Customers can expect to experience a vibrant atmosphere when they visit H. Lehmann Ltd. The store is easily accessible by public transportation. The three closest public transportation options are Stoke-on-Trent train station (1.5 miles), Stoke-on-Trent bus station (0.5 miles), and Hanley bus station (1.2 miles).Benefits
Customers should choose H. Lehmann Ltd because the company has a reputation for providing high-quality services and products. The company's team of experts is knowledgeable and experienced in the industry, which means customers can trust that their equipment is in good hands. The company also offers competitive pricing, which means customers can get the best value for their money.Good to know
Customers should be aware that H. Lehmann Ltd only accepts cash or check payments. The company does not accept credit cards or debit cards.Reviews
Customers have given H. Lehmann Ltd positive reviews, praising the company for its excellent services and products. Customers have commented on the company's knowledgeable and friendly staff, who are always willing to help. The company's quick turnaround time for repairs has also been praised by customers. Overall, customers have had a positive experience with H. Lehmann Ltd and would recommend the company to others.Amenities
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on-site service -
pick-up service
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free estimate
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warranty
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certified technician
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emergency service
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parts replacement
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loaner camera
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drop-off service
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warranty service
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pick-up & delivery
FAQ
What types of cameras do you repair?
We repair a wide range of cameras, including DSLRs, mirrorless cameras, point-and-shoot cameras, and video cameras.What is your repair process, and how long does it typically take?
Our repair process involves diagnosing the issue, providing an estimate, and then performing the repair once approved. The time it takes varies depending on the complexity of the repair, but we strive to complete repairs as quickly as possible without sacrificing quality.What is your return policy if I am not satisfied with my purchase?
We have a 30-day return policy for items that are in their original condition and packaging. We will issue a refund or exchange for the item.Do you offer any financing or payment plan options?
We do not currently offer financing or payment plan options, but we accept all major credit cards as well as PayPal.Do you offer any warranties or guarantees for your repairs?
Yes, we offer a 90-day warranty on all of our repairs. If the same issue occurs within 90 days, we will repair it again at no additional cost.Reviews
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Diana Parkhouse
Have nothing but good things to say about H Lehmann. Have had several repairs done by them on my Canon equipment over the years. Most recently they were able to repair my very old and very beaten up L series lens. It is over 20 years old and there are no new Canon parts for it. I left it with them to repair as best they could and they did not disappoint. Were very honest with me from the start and and managed my expectations, so to have it come back fully repaired and working beautifully is a joy. They were up front about how they could not repair my other lens and gave me a great referral to an affordable marketplace to replace it like for like. If you are able to, go in person with your broken equipment and have a proper face to face conversation with them.
26-04-2023
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Gill Short
Very helpful
26-04-2023
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Simon Merrett
Excellent service from my initial conversation with a very knowledgeable member of staff, through keeping me informed of progress (yes it was more expensive than the original estimate, but not surprising when inspected by an expert (them) rather than me), and my Canon G1X has come back looking and behaving as new.
26-03-2023
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Rahmat hamza
26-02-2023
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Mark Brereton
Excellent friendly and super speedy service. Many thanks.
26-02-2023
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Robert Cork
Shocking company, one of the worst companies ever, would NOT recommend. Your camera goes for repair with one minor problem and comes back with more! Costs then escalate to £680! The saga starts back in June with a Canon 5D being returned for a non-operational issue “Battery Communication Error”. A know problem with Canon cameras. Some general comments on customer care, or the lack of. Unable to contact them via telephone, their telephone lines are continuously engaged. Emails sent are not replied to. Formal customer complaints are ignored. The camera was returned via local high street company for return to H Lehman with an expected repair time of 10 days. The camera was returned 26 days later, however the camera was not working at all (unable to access SD Card). The camera was returned and back with us 12 days later, however, there was dirt in the view finder and AF selection button was fully depressed in. As the dirt in the view finder didn’t affect image quality and the camera was required during Aug and Sept it was not till the 30 September that the camera was returned to H Lehman. What followed then was a long argument over why the AF Selection button was depressed in. We got nowhere with the company and In the end we had to pay another £150 to have this repaired. The camera was eventually returned to us on the 15 December, 188 days from being first returned to them. To made a bad situation even worse, H Lehman offers a 6 month warranty on repairs, but in this case is only prepared to offer 7 weeks. So in summary, a very difficult company to deal with. Out to make a much as possible on repairs. Don’t use.
26-01-2023
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Phil Edwards
Closed for the holidays reopen on the 4th of January 8.30 am
26-01-2023
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shuhena x
26-01-2023
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Graham Coates
Always very professional and top advice
26-11-2022
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Eva Alexander
They just ignored both of my issues. Best client service ever.
26-10-2022
