Guy's Hospital : Urology
Guy's Hospital Urology is a leading healthcare provider in London, England. Their team of experienced urologists and staff are dedicated to providing top-quality care to their patients. They specialize in urology clinics and hospital departments, offering a wide range of healthcare and medicine services. Guy's Hospital Urology is committed to improving the health and well-being of their patients and the community they serve.
Introduction to Guy's Hospital Urology
Guy's Hospital Urology is a renowned hospital department located in London, England. The hospital has a long history of providing exceptional care to patients in need of urological treatment. The department is home to skilled urologists who are dedicated to providing the best possible care to their patients. What sets Guy's Hospital Urology apart from other urology clinics is their commitment to using the latest medical technology to provide the most accurate diagnoses and effective treatment options.Services & products
Guy's Hospital Urology offers a wide range of services to their patients, including but not limited to: assessment and diagnosis of urological conditions, surgical and non-surgical treatment options, and specialized care for complex urological conditions. Patients can trust that they are receiving the highest quality care from experienced and knowledgeable urologists.Location
Guy's Hospital Urology is located in the heart of London, in the Great Maze Pond area. The area is bustling with activity and is home to many businesses, including restaurants, cafes, and shops. Patients can expect to experience the vibrant culture of London while receiving top-notch medical care. The hospital is conveniently located near public transportation options, including London Bridge, Borough, and Southwark stations.Benefits
Patients should choose Guy's Hospital Urology for their urological needs because of the expertise and experience of the urologists who work there. The department is committed to using the most advanced medical technology to provide the most accurate diagnoses and effective treatment options. Patients can trust that they are receiving the highest quality care from a team of skilled professionals.Good to know
Patients should be aware that Guy's Hospital Urology is a busy department and there may be a wait time for appointments. However, patients can trust that they will receive the best possible care once they are seen by a urologist.Reviews
Customer reviews of Guy's Hospital Urology consistently praise the department for their exceptional care and knowledgeable staff. Patients report feeling well-informed about their condition and treatment options, and appreciate the compassion and professionalism of the urologists.FAQ
What is the average wait time for an appointment?
Our hospital strives to provide timely appointments for our patients. However, wait times may vary depending on the availability of our urologists and the urgency of the patient's condition.What is your experience level and qualifications in the field of urology?
Our urologists at Guy's Hospital are highly qualified and experienced in the field of urology. They have completed extensive education and training in the diagnosis and treatment of urological conditions.What diagnostic tests and procedures do you offer?
We offer a wide range of diagnostic tests and procedures in urology, including imaging studies such as ultrasound, CT scans, and MRI, as well as urodynamic testing, cystoscopy, and prostate biopsy.What services does each department offer and how are they different from other hospitals?
Our hospital has several departments that offer urological services, including outpatient clinics, inpatient wards, and surgical units. Each department is staffed by highly trained healthcare professionals who work together to provide comprehensive care for our patients. Our hospital is known for its state-of-the-art facilities and advanced treatments.What is your policy for handling patient complaints or concerns regarding department services?
We take patient complaints and concerns very seriously at Guy's Hospital. We have a dedicated team of patient representatives who are available to address any issues that may arise. Patients can also fill out a complaint form or speak to their healthcare provider about their concerns. We strive to resolve any complaints or concerns in a timely and satisfactory manner.Reviews
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Martin Coleman
I have been under the care of this department at Guys Hospital since September 2021 having been referred from a regional hospital. The department and its staff are, simply, excellent!
26-03-2023
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Sabia Mokeddem
One star is too much. If you are referred to this department, run away from it. There are many good departments in this hospital but the urology centre is total chaos, the telephone lines never answer, you have to come in person for any enquiry. Same for emails. The walk-in clinic for patients under their care has changed its hours, it opens at 9am now, and you must come before 9am because people do come early, they take 10 patients per day and waiting 6 hours to see the doctor is a standard there. Appointments are given 6 to 9 months later, care plans are non existing, all doctors are late so it's minimum 2-3 hours to spend in the department for an appointment supposed to be 30 mins or less. If you wait for the walk in, plenty of patients come with requests never answered by telephone or email, and unhappy with problems not being cared for. This is just chaos in there.
26-02-2023
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Thomas white
Been going there 20yrs never experienced any bad issues on wards or outpatients
26-01-2023
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Andy Ormsby
Completely happy with my experience here. Elective surgical procedure under general anaesthetic with an overnight stay at the hospital. Staff excellent, explained what they were doing, were kind and considerate throughout. And I'm home 24 hours later, pain-free.
26-11-2022
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Leo J Johnson
If you cherish your life or the life of your loved ones, don't go here. Everyone appears helpful at first, but when things go sour everyone just points the finger and tries to get themselves out of a nasty situation which they created. In the end they don't have the decency, manners or the professionalism to sit down and tell a grieving family what really has happened. Will try to distract you from the truth and feed you with information that is not true. When asked to prove what they say, they disappear and don't say a word. The worst hospital you can come across, you are better off going to a pharmacy or operating on yourself as your chances of survival are better than going here. I wonder how long they will leave this review up before they cancel it, because this is what they do, they don't fix issues, they cancel them, which is not surprising in the cancel culture we live in today, however shocking it's happening in health care services. Such a prestigious name, Guy's and St Thomas Hospital, you would think you are getting the best care, think again.
26-11-2022
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Harry C
3-4 months of ‘treatment’ led to no diagnosis, they missed major symptoms (bleeding kidneys), did not provide basic scans like CT, and told me they prioritise ‘ensuring a minimum bar of safety’ over diagnosis. They will catheterise you and leave you to rot. While the nurse team are excellent they unfortunately do not seem to have the proper autonomy to provide adequate treatment. Doctors are too busy to deal with patients and will leave you in pain for hours. You are lucky to get 5 minutes a week with a doctor, attending the walk in every day or 2. I was passing blood and experiencing extreme pain for weeks and had no investigation whatsoever. I’d often go into the walk-in barely able to walk and get told to go somewhere else, only when I’d catch a nurse walking by would they tell me I could be seen. Admin team - especially manager Nadia - are particularly awful, Nadia was condescending about my pain and distress and sought only to discipline me for expressing frustration after close to 4 months of no answers and being palmed off. She then informed me I had been discharged from care after I made a formal complaint about how she spoke to me. For the few scans they did do and 1 procedure not a single note or report was written. Suspiciously my reviews keep getting reported by somebody. Avoid treatment here if you can. I changed to another hospital (which was a nightmare in itself as Guys - again, specifically Nadia - refused to help or even guide me with this process) and had everything redone in a week, and am moving onto diagnosis stage a week following.
26-08-2022
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Danny Hardie
They won't answer the phone at all. It cuts you off or rings and is pit back on the ring loop. They should dismantle the line if they don't want answer phones
26-05-2022
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Juliet Piris
My husband has been given two telephone appointments with the Urology Consultant for results of PETscans. The call did not come on both occasions and we are both bitterly disappointed. We have been waiting since May.
26-05-2022
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Norman Brown
Just had overnight stay in Aston Key ward for prostate procedure.All the urinology team lead by Mr Popert provided first class care.Thank you all - the NHS at its finest !
26-05-2021
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Brian Burley
Excellent. Had appointment 10:40 and seen 10:30. All completed by midday. Although seemed hectic they were very efficient. Prostrate examination, although not pleasant, over in under a minute. Other tests completed quickly. Discussion with Doctor helpful and results for me were in keeping and good for someone my age. So hopefully all OK. Only question should have asked is if men could have some form of scan regularly as women have for breast cancer.? Thank you.
26-05-2019
