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Auto Brokers

Group 1 Volkswagen Sevenoaks

Group 1 Volkswagen Sevenoaks is a company based in Sevenoaks, England. They specialize in auto brokering and offer a wide range of cars, boats, and motorcycles. Their location on Sevenoaks Rd in Otford makes them easily accessible to customers in the area.

Introduction to Group 1 Volkswagen Sevenoaks

Group 1 Volkswagen Sevenoaks is a car dealership located in Sevenoaks, England. The company has a rich history of over 80 years in the automotive industry, providing excellent services to their customers. The company's purpose is to help people find their dream car and make the buying process as seamless as possible. What makes this company unique is its commitment to providing top-notch customer service and their extensive knowledge of the industry.

Services & Products

Group 1 Volkswagen Sevenoaks offers a wide range of services to their customers, including the sale of new and used cars, financing options, and after-sales services such as maintenance and repairs. Customers can also find a variety of other vehicles, including boats and motorcycles, making it a one-stop-shop for all their motor vehicle needs.

Location

Located on Sevenoaks Road in Otford, Group 1 Volkswagen Sevenoaks is easily accessible by public transportation, with the Otford train station just 0.6 miles away. The area is known for its beautiful countryside, and customers can expect to find other businesses such as restaurants, shops, and cafes in the area. The Sevenoaks Wildlife Reserve is also nearby, making it a great spot for nature lovers.

Benefits

Customers should choose Group 1 Volkswagen Sevenoaks because of their exceptional customer service, knowledgeable staff, and wide range of vehicles and services. The company prides itself on making the car buying process as easy and stress-free as possible, ensuring that customers leave satisfied with their purchase.

Good to know

Customers should be aware that Group 1 Volkswagen Sevenoaks is primarily an auto broker, meaning that they work with a network of dealerships to find the best deals for their customers. This allows customers to have access to a wider range of cars and better pricing options.

Reviews

Customers rave about the exceptional service they receive from Group 1 Volkswagen Sevenoaks, with many praising the staff's knowledge and expertise. Customers appreciate the personalized attention they receive, making them feel valued and heard throughout the entire buying process. Overall, customers highly recommend Group 1 Volkswagen Sevenoaks for anyone looking for a new or used car.

Amenities

  • amenity
    cruise control
  • amenity
    alloy wheels
  • amenity
    power windows
  • amenity
    power locks
  • amenity
    backup camera
  • amenity
    bluetooth
  • amenity
    air conditioning
  • amenity
    cd player
  • amenity
    satellite radio
  • amenity
    usb port

FAQ

What is your commission rate for brokering the purchase or sale of a vehicle?

Our commission rate for brokering the purchase or sale of a vehicle varies depending on the specific transaction and services required. We work with each client individually to determine a fair and reasonable commission rate that fits their needs and budget.

Do you have experience brokering the type of vehicle I am looking for, such as a luxury car or a motorcycle?

Yes, we have experience brokering a wide variety of vehicles, including luxury cars and motorcycles. Our team of knowledgeable professionals can assist with finding the perfect vehicle that meets your specific needs and preferences.

What services do you provide beyond brokerage, such as helping with financing or registration?

In addition to brokerage services, we offer a range of other services to assist with the purchase or sale of a vehicle. This includes financing assistance, registration services, and vehicle inspections to ensure that your transaction goes smoothly and efficiently.

How do you ensure the vehicles you broker are in good condition and have a clean title?

We take great care to ensure that all of the vehicles we broker are in good condition and have a clean title. This includes conducting thorough inspections and background checks on each vehicle, as well as working with reputable dealers and private sellers to ensure that all information is accurate and up-to-date.

What is your process for handling disputes or issues that may arise during the transaction?

At Group 1 Volkswagen Sevenoaks, we take pride in providing exceptional customer service and support throughout the entire transaction process. If any disputes or issues arise during the transaction, we work closely with all parties involved to find a fair and satisfactory resolution. Our goal is always to ensure that our clients are completely satisfied with their purchase or sale.

Reviews

  • O R (Os M)

    Unacceptable behaviour from a VW official dealership. I requested a quote to specifically repair my car. Suddenly they inform the quote is nearly twice as expected. I definitely not expect the official dealership to not know how much time takes to replace a part in a car which is a common failure in this generation of car. UPDATE: They contacted me to offer their apologies. That's a nice touch from them. I creasing rating now

    24-05-2023
  • Liam Hunt

    Super helpful

    12-05-2023
  • David Nordberg

    Horrible service. Paid for a major service for our MK7 Golf and when we picked it up and paid, we were told that our receipt would be emailed to us. Of course it never arrived. Over and over again I asked for our receipt and service report, and every time I was promised it would be sent. I tried emailing, calling, and even going in person. Every time they promised to send the documents, and every time they didn't keep their promise. Absolutely unbelievable. In the end, I filed a formal complaint with Volkswagen UK, which helped because within a day I received my receipt and service report. Stay away from this business if you can, I will look for another place to service my car next time. Oh, and do you think I got any compensation for all my trouble, or even an excuse? Of course not.

    26-04-2023
  • james wratten

    Went to look for a car today walked around outside All round the showroom, good at talking amongst themselves But can not ask a customer if they would like any assistance Take my custom elsewhere as they don’t need it

    26-04-2023
  • Chris Davis

    Although i did not manage to get the car i wanted , the customer service from this garage was fault less. I would have no hesitation in purchasing a vehicle from them . I dealt with a sales executive called Ben ,definitely at the top of his game and most importantly made you feel valued as a customer. It makes all the difference to the buyer . Thank you Ben. (Chris from the Isle of Wight)

    26-03-2023
  • Steve Newbury

    This branch was recommended by a colleague. I dropped in without an appointment to enquire about buying a new vehicle.and haven’t been disappointed. Excellent service, friendly, not at all pushy. Ben dealt with me but I had previously spoken to other stuff members who were all as helpful.

    26-02-2023
  • 164spur

    Hi James was quite polite to us but didn't I felt we wasn't offered enough for my wife's car, the car we were going to purchase had marks or damage on it. It was also dirty and a wheel had damage so we decided to look elsewhere.

    26-02-2023
  • UKCC Auto Techs

    26-02-2023
  • Lee Erlank

    Service and MOT sorted. Cleaned the car which was decent and appreciated.

    26-01-2023
  • Charlie Lethaby

    Massively overcharge for "inspection" services when a fault is easily identifiable, avoid and go somewhere else

    26-01-2023