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Car Servicings, Skoda Dealers

Group 1 ŠKODA Norwich

Group 1 ŠKODA Norwich is a car dealership located in Norwich, England. They specialize in servicing and selling Skoda cars, as well as other vehicles such as boats and motorcycles. With a commitment to providing quality service, Group 1 ŠKODA Norwich is a trusted name in the automotive industry.

Introduction to Group 1 ŠKODA Norwich

Group 1 ŠKODA Norwich, located in Norwich, England, has been serving customers for over 20 years. The company's purpose is to provide top-quality car servicing to its customers. What makes this company unique is its focus on providing a personalized experience for every customer, ensuring that each person feels valued and heard.

Services & Products

Group 1 ŠKODA Norwich offers a range of services, including car servicing, maintenance, and repairs. Customers can also purchase new and used Skoda cars from the dealership. Additionally, the company offers a range of car accessories and parts to help customers personalize their vehicles.

Location

Located in the Norwich area, customers can expect to find a variety of businesses in the area, ranging from restaurants to retail stores. The area is easily accessible by public transportation, with the closest bus stop being the Norwich Bus Station, which is approximately 2 miles away from the dealership. Other nearby public transportation options include the Norwich train station, which is approximately 2.5 miles away, and the Norwich International Airport, which is approximately 4 miles away.

Benefits

Customers should choose Group 1 ŠKODA Norwich because of its commitment to quality and customer service. The company provides a personalized experience for every customer, ensuring that their needs are met and that they feel valued. Additionally, the dealership offers a range of services and products to help customers with their car needs.

Good to Know

Customers should be aware that Group 1 ŠKODA Norwich specializes in Skoda cars, so those who are looking for other car brands may need to look elsewhere. Additionally, the dealership recommends that customers book their car servicing appointments in advance, as availability may be limited during peak seasons.

Reviews

Customers have praised Group 1 ŠKODA Norwich for its excellent customer service and quality of work. Many have noted that the staff is knowledgeable and helpful, and that the dealership provides a comfortable and welcoming atmosphere for customers. Overall, customers have had positive experiences with the company and recommend it to others.

Amenities

  • amenity
    free wi-fi
  • amenity
    car wash
  • amenity
    oil change
  • amenity
    tire rotation
  • amenity
    battery replacement
  • amenity
    brake repair
  • amenity
    wheel alignment
  • amenity
    air conditioning service
  • amenity
    engine tune-up
  • amenity
    exhaust repair
  • amenity
    detailing
  • amenity
    paint touch-up
  • amenity
    diagnostics
  • amenity
    roadside assistance
  • amenity
    free test drive
  • amenity
    air conditioning
  • amenity
    on-site cafe
  • amenity
    vehicle servicing
  • amenity
    car finance
  • amenity
    valet parking
  • amenity
    showroom

FAQ

What kind of warranties do you offer for your Skoda vehicles?

We offer a three-year warranty for all our Skoda vehicles, which covers any manufacturing defects. Additionally, we also offer an extended warranty for an additional fee.

What is your customer satisfaction rating and can you provide references or testimonials from previous customers?

Our customer satisfaction rating is very high, and we are proud of the feedback we receive from our customers. We have many positive testimonials and references from previous customers, which we would be happy to share upon request.

What kind of parts do you use for car servicing?

We use only genuine Skoda parts for all our car servicing, which ensures the highest quality and reliability for our customers.

What is your pricing for car servicing?

Our pricing for car servicing varies depending on the specific service required and the model of the vehicle. However, we always strive to offer competitive and transparent pricing, and we provide detailed quotes for all our services.

Do you offer any warranties or guarantees for car servicing?

Yes, we offer a 12-month warranty on all our car servicing, which covers any issues arising from the service itself. Additionally, we also provide guarantees on any Skoda parts that we fit during the service.

Reviews

  • Jim Bird

    Good at what they do. I am a low mileage customer and they tailor the service to accommodate my need. The service area is a pleasant place to wait

    24-05-2023

  • Ranjith Kumar

    Good customer service given by Harry McLachlan. I got the car delivery on time without any delay. Highly recommended. Thanks

    12-05-2023

  • Bob Sellek

    Nice people providing a positive experience.

    26-04-2023

  • Stacey Buck

    26-04-2023

  • Terry Wood

    Very nice staff. update April 2023.' now ordered a karoq this will be my second Skoda nice to see Alex Back and Richard who is Dealing with my Motorbility car both Great Guys Well Done.

    26-04-2023

  • Margery Thomas

    26-04-2023

  • Craig G.

    Hi, just want to mention the salesman Richard Savory, he has the patience of an angel, I couldn't decide which car to buy and still not bought one yet lol, he was very helpful, informative and understanding. Thank you Richard your the best. Craig.

    26-03-2023

  • Andrew Bluss

    From the moment you walk through the door you are made to feel welcome. The receptionist greets you politely and with a smile. You are directed to a comfortable waiting area while waiting for a member of staff. Refreshments are also offered. I have only dealt with the service staff. They are a credit to the company. The cost of servcing is reasonable and a detailed explanation of work carried out is given. You also receive a video via text/email of any additional work that is required or has been carried out. The car is then valeted before collection. They have not kept me waiting beyond their expected time of completion. I would recommend Group 1 to any Skoda owner.

    26-03-2023

  • Paul N

    Both Liam in sales and Lee in the service department provide first class care . We are so pleased to be their customers even though we are nearly two hours away. Both are a credit to the business and deserve recognition. They really do take the biscuit! Thank you

    26-02-2023

  • Paul Clayton

    Sales man was Very helpful and knowledgeable dealership was very clean and good atmosphere.

    26-02-2023