Group 1 Ford Newbury
Group 1 Ford Newbury is a company located in Newbury, England. They specialize in providing Alternator Suppliers, Driveshaft Shops, Machinery & Equipment, and Machinery & Equipment services.
Introduction to Group 1 Ford Newbury
Group 1 Ford Newbury is a car dealership in Newbury, England that has been serving the community for many years. The company is dedicated to providing customers with the best experience when it comes to buying or servicing their vehicles. What makes this company unique is that they not only offer new and used cars, but they also have a wide variety of parts and accessories available for purchase.Services & products
Group 1 Ford Newbury offers a variety of services to their customers, including sales of new and used cars, financing options, and vehicle servicing and repairs. In addition, they have a range of parts and accessories available, including alternator suppliers and driveshaft shops, as well as machinery and equipment for those in need.Location
Group 1 Ford Newbury is located in The Triangle area of Greenham, Newbury, which is known for its abundance of businesses and shopping opportunities. Customers can expect to find a variety of shops and restaurants in the area, making it a great place to spend a day out. The closest public transportation options include the Newbury Racecourse Station, the Thatcham Station, and the Newbury Bus Station, all within 3 miles of the dealership.Benefits
Customers should choose Group 1 Ford Newbury because of their commitment to providing exceptional customer service and high-quality products. The company has a team of experienced professionals who are dedicated to ensuring that every customer is satisfied with their experience, whether they are purchasing a new car or simply getting their vehicle serviced.Good to know
Customers should be aware that Group 1 Ford Newbury is a reputable company that is committed to providing the highest level of service to their customers. They should also know that the company has a wide range of parts and accessories available for purchase, including machinery and equipment.Reviews
Customers have praised Group 1 Ford Newbury for their excellent customer service and the quality of their products. Many have also noted that the company is very knowledgeable and helpful when it comes to finding the right parts and accessories for their vehicles.Amenities
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online ordering -
on-site installation
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in-house repair
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free consultation
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warranty
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financing options
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technical support
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pick-up & delivery
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credit card payments
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free estimates
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on-site service
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certified technicians
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computer diagnostics
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oem parts
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repairs
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replacement parts
FAQ
What types of driveshafts do you specialize in?
We specialize in a wide range of driveshafts for various makes and models of vehicles. Our experienced team can provide custom solutions to fit your specific needs.Are your alternators new or refurbished?
All of our alternators are brand new and of the highest quality. We believe in providing our customers with reliable and long-lasting products.Can you assist with installation or maintenance of your alternators?
Yes, we have a team of skilled technicians who can assist with the installation and maintenance of our alternators. We are committed to providing our customers with excellent service and support.Do you offer any warranties or guarantees on your driveshafts or services?
Yes, we offer warranties and guarantees on both our driveshafts and services. We stand by the quality and reliability of our products, and are committed to providing our customers with complete satisfaction.What is your pricing model for alternators and are there any volume discounts available?
Our pricing model for alternators is competitive and based on the specific product and services required. We do offer volume discounts for larger orders, and are happy to work with our customers to find the best pricing options for their needs.Reviews
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Loo chy
Awful service overall. I brought my car in for a MOT and service and asked for more bits to be looked at mainly a banging noise coming from the wheel. After a full day I was told not to worry about the bang, it's nothing. The bang is still there.I also asked for the wind screen wipers to be changed. They weren't! I asked for a courtesy vehicle that is not a van and scheduled the service around that because my wife was planning to drop it off but we were still given a van. Luckily I was able to drop the car my self so the van wasn't a problem. The courtesy van also had no fuel so I had to fuel it myself to get back home. Even though I have one previous service completed with them they said this doesn't show on record. I just guess the mechanic on the day was bored. 1/10 rating. Use at your own risk.
14-05-2023
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Alexey Davydov
I really had to leave it a while to calm down before I write this review. I don’t like saying anything when I’m angry. Still though I’m very bitter after that time went by and would really like to express my feelings. It’s one thing to have a fault with a vehicle and it’s another to deal with customer service at Ford in Newbury. I’m disappointed in mechanics abilities at Ford and disappointed with the manager at the front desk who dealt with me over the years ! First of all I really do feel like I should of gone to Japanese or German dealer for a vehicle because they do make a great impression with 7 years of warranty and bulletproof reputation. I love my Ford truck but I had so many electrical issues it makes my head spin. This all started the moment my 3 year warranty run out. Radio gave up. Dash instruments are showing false readings and my battery is always flat in the morning when I need to go to work. My truck spent at least 8 weeks in the Ford garage over 18 months out of action. It was in and out because whatever they fix to solve the battery outage problem was never the root to the problem. Mechanics at Ford replaced a lot of parts that cost me a lot of money which never solved the problem and honestly I feel was completely unnecessary as it was all just guess work. I expressed my frustration at the front desk the fourth time I came back to the manager telling her I started to have doubts in mechanics abilities and she answered me being defensive and rude rather then trying to understand my frustration. Last time I took my truck to Newbury Ford was an eye opener. I just had my 1 year old battery replaced by the AA in the morning because I couldn’t get it to start yet again. Battery was destroyed within a year because of the faults in the engine. New battery was fitted and I drove the truck straight to the garage again for yet another diagnostic. A week later I get a call from Ford telling me it was the battery it self causing the issue even though it was brand new. I informed Ford about the brand new battery replacement but they told me it needs to be Ford battery and that this will finally fix the issue on all electrical faults. My brand new battery was replaced and the issue was never fixed. The problem carried on. Also what really pisses me off is that Ford never gave back my brand new battery they took out of the truck. They don’t know what happened to it and no one could give me an answer why it disappeared. This is day light theft. Ford lied to me, stole from me, replaced parts for no reason charging me thousands of pounds in the end and never did manage to fix my truck. Very disappointed and will not recommend anyone to do business with Newbury Ford
28-04-2023
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Jane Blewett
Excellent service !
28-04-2023
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Ian Wigley
Won't use service centre again......
28-03-2023
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Neal Sedgwick
Have a ford transit custom sport I’m trying to trade in for a truck. 4 emails later to John Watson, (who is the commercial sales controller) regarding information about my current van, and he refuses to reply to me. Even when I rang him he was so uninterested in talking with me. Stay away from Ford Newbury,
28-03-2023
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Seth Hesse
Arron and Claire are true examples of putting the customer first. Patient and reliable communication from start to finish. Awesome!
28-02-2023
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Ryan Cox
Friendly and efficient staff.
28-02-2023
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Charlie Holdford
Annual car service, first we had a reminder then a call to book a slot. After that we were sent a link to be able to drop off the keys and use the key drop box instead of waiting. At pickup the servive desk staff where very friendly and helpful. Overall a very efficient and excellent service
28-02-2023
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Fotis Mastakas
28-02-2023
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Rognvald Lamb
I buy my cars from Andy Horan at Group 1. Straight forward and easy
28-02-2023
