Group 1 Ford Guildford
Group 1 Ford Guildford is a company based in Guildford, England. They specialize in providing auto tune up services for cars, boats, and motorcycles.
Introduction to Group 1 Ford Guildford
Group 1 Ford Guildford is a renowned car dealership located in Guildford, England. With a rich history spanning several decades, the company has established itself as a leader in the auto industry, providing top-notch services to customers. What sets Group 1 Ford Guildford apart from its competitors is its commitment to delivering excellent customer service and providing customers with high-quality vehicles that meet their needs and preferences.Services & products
Group 1 Ford Guildford offers a wide range of services and products to meet the needs of its customers. From auto tune-up services to the sale of new and used cars, boats, and motorcycles, the company has something for everyone. Customers can choose from a vast selection of vehicles, including Ford models and other popular brands. In addition, the company provides financing options to help customers purchase their dream car.Location
Located in Guildford, England, Group 1 Ford Guildford is situated in a bustling area with plenty of businesses and activities to enjoy. Customers can expect to find a mix of restaurants, cafes, shops, and other businesses in the area. The location is easily accessible by public transportation, with three nearby options: Guildford Station (1.9 miles), London Road Station (2.7 miles), and Farncombe Station (3.3 miles).Benefits
Customers should choose Group 1 Ford Guildford because of the company's commitment to providing exceptional customer service. The knowledgeable staff is always available to answer any questions customers may have and to assist them in finding the perfect vehicle. Additionally, the company offers competitive pricing, financing options, and a wide selection of vehicles to choose from.Good to know
Customers should be aware that Group 1 Ford Guildford specializes in Ford models but also offers other popular brands. The company's auto tune-up services are performed by certified technicians, ensuring that customers' vehicles are in top condition.Reviews
Customers have praised Group 1 Ford Guildford for its excellent customer service, knowledgeable staff, and wide selection of vehicles. Many have noted that the company goes above and beyond to ensure that customers are satisfied with their purchases and that the staff is friendly and helpful throughout the entire process.Amenities
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courtesy check -
oil change
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brake service
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tire rotation
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battery replacement
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alignment
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tune-up
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diagnostic service
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exhaust repair
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air conditioning service
FAQ
What specific services do you offer for auto tune ups?
We offer a variety of services for auto tune ups, including engine diagnostics, spark plug replacement, fuel system cleaning, and air filter replacement.How experienced are your technicians in performing auto tune ups?
Our technicians have years of experience in performing auto tune ups and regularly receive training to stay up-to-date with the latest technology and techniques.What kind of warranties or guarantees do you offer for your services?
We offer a 12-month or 12,000-mile warranty on all our auto tune up services. This warranty covers any defects in workmanship or materials.How long does an average auto tune up take at your facility?
The length of an auto tune up can vary depending on the specific services needed for your vehicle. However, on average, an auto tune up at our facility takes around 2-3 hours.Can you provide any customer testimonials or references for your auto tune up services?
Yes, we have many satisfied customers who have left positive reviews and testimonials for our auto tune up services. We would be happy to provide references upon request.Reviews
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Anatolie Butnari
14-05-2023
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Kerrie Taylor
My radio code needed resetting for my old girl ( Ford Focus 2006). I had hit and miss information before approaching Group 1 Ford dealership in Guildford today. So glad I did!! Jordan was very welcoming and quickly got Alan (techie 😊) to assist in resetting the code. They did all this whilst I had a drink in their reception area! 10mins and all done. Super service, thank you.
07-05-2023
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connor saunders
Great place to buy a car, I brought a Fiesta and everything throughout the sale was clear and staff are always happy to help and give advice
30-04-2023
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Dan Finn
Bought a new car from them 2 years ago, process was fairly painless but they "forgot" to sort out my private plates. Since then I've gone back as I need a bigger car, spoke to a sales person and explained what I was looking for and the amount I was willing to spend. He went off to speak to someone (this is a weird salesman tactic I've seen at all dealerships), and came back with a car almost twice the price than what I was looking for. Instantly put off I started looking at other manufacturers. Now I've found something else I realised the service department hadn't given me any record of the service, so I rang up and they sent me an invoice. What I really needed was the "Digital Service Record" (which replaces the log book, and apparently makes it all easier). I've been ringing for a week, can't get through or get fobbed off.
28-04-2023
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Karen Kemp
Just absolutely awful after care service booked my car for it’s first service was asked if I wanted to wait as they don’t offer a car loan it would be an hour wait. Sat and waited from 12h00 until 15:02, no apologies for delay. My car was left in an awful state see photo not sure where the mask is from etc and no contact from anyone when the service was finished not even a goodbye. Disgraceful to say the least !!!!
28-04-2023
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Ian Mackenzie
Amazing service today. Telephoned about 9:30 to say I’d lost my wheel nut key. Whilst replacing a flat tyre. I think it was Jordan said bring it down and see what we can do. Finn (apprentice) then removed all my wheel locks at my request and fixed my problem. No appointment and total cost £11:20. Fantastic service from everyone. And please give Finn a permanent job. He represents your company perfectly - fantastic and friendly service and did exactly what he said he would! Couldn’t be happier.
28-04-2023
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Mark Manley
Ed’s on the phone, Ed's not in his office, Ed’s off today, Ed’s in a meeting, Ed will call you back; Actually he isn’t, he is, he isn’t, he isn’t and he won’t. At Group 1 Ford Guildford there exists a culture of avoiding the difficult but honest conversations with customers where it is easier to promise ‘tomorrow and tomorrow and tomorrow’ your new vehicle will arrive. Honesty is not their policy. The culture is top down from a manager, Sumit Kanwar, who doesn't manage, too afraid to face an unhappy customer, unwilling to even speak to him on the phone or answer an e-mail. Ed is the Commercial Sales Controller, he does a good job ‘of avoidance’ and because he is the only person who will discuss your order with you and the manager will not get involved you find yourself in an impossible conundrum. As the days, weeks, months went by all I required was factual information about the status of my new vehicle, when I did manage to get the elusive Ed on the phone, what I got was misleading information such as ‘good news, your new vehicle is in a shipping container and on route as we speak’, months later I could only assume that that ship had sank. Ultimately, 8 months after ordering the vehicle I was promised in 3 months, I took my business elsewhere and they will be pleased to know that I won’t be bothering them again. Oh and they take a long time to process refunds as well. But don’t let me put you off, if you enjoy being avoided, ignored and lied to on a daily basis then Group 1 Ford in Guildford is for you.
28-04-2023
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victor smith
Great service, helpful staff, place keeped clean and tidy. We'll done everyone keep it up. 💯 %.Vic. manager is a top man.
28-04-2023
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Richard Croxford
Had an issue with my Ford Fiesta and was booked in by Jordan. He kept in touch, and quoted me for the excpected work to be done. The final bill was LESS than estimated, and the cehicle was ready when he had indicated. He was open with me about the car, parts needed and likely future needs. Very satisfied
28-04-2023
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Philip Holloway
I can't thank Harj Aujla enough for helping me with the purchase of my new vehicle. He explains everything in an understanding manner. There's a Great Choice of New and Second Hand car's. And there is no pressure from anyone there into purchasing any extras if you don't want them.
28-03-2023
