Grounds Care Group
Grounds Care Group is a company based in Elmbridge, England that specializes in providing snow removal services for households. They are dedicated to ensuring that their clients' properties are free from snow and ice during the winter season. In addition to snow removal, they also offer a range of household services to meet their clients' needs. With their expertise and commitment to customer satisfaction, Grounds Care Group is a reliable choice for anyone looking for high-quality snow removal services and household services.
Introduction to Grounds Care Group
Grounds Care Group is a well-established company that has been providing top-notch snow removal and household services for many years. They are committed to providing exceptional services to their customers and have built a solid reputation in the industry. What makes this company unique is their attention to detail and their commitment to customer satisfaction.Services & products
Grounds Care Group offers a variety of services to meet the needs of their customers. They specialize in snow removal services, which include plowing, shoveling, and salting. In addition, they also offer household services such as lawn care, landscaping, and general maintenance.Location
Grounds Care Group is located in Elmbridge, England. The area is known for its beautiful parks and gardens, which is why it's a perfect location for a company that specializes in grounds care. In the area, customers can also find various restaurants, cafes, and shops. Public transportation options include Cobham & Stoke d'Abernon train station (1.4 miles), Oxshott train station (1.6 miles), and Claygate train station (2.3 miles).Benefits
Customers should choose Grounds Care Group because of their exceptional services and commitment to customer satisfaction. They have a team of experienced professionals who are dedicated to ensuring that their customers are happy with the services they receive. They also offer competitive pricing and flexible scheduling options to meet the needs of their customers.Good to know
Customers should be aware that Grounds Care Group is a reliable company that takes their work seriously. They are committed to providing high-quality services and ensuring that their customers are satisfied with the work they do.Reviews
Customers have praised Grounds Care Group for their exceptional services and attention to detail. They have noted that the team is professional, friendly, and efficient. Customers have also appreciated the flexible scheduling options and competitive pricing. Overall, customers have been highly satisfied with the services provided by Grounds Care Group.Amenities
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shovel -
salt
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de-icer
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snow blower
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snow removal vehicle
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ice melt
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snow shovel
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ice scraper
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snow brush
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shoveling
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salt application
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ice removal
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snow blowing
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snow hauling
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snow clearing
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snow removal equipment
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de-icing
FAQ
What type of snow removal equipment do you use?
We use a variety of equipment, including snow plows, snow blowers, and shovels, depending on the needs of the job.Do you provide a guaranteed response time for snow removal requests?
Yes, we do provide a guaranteed response time for snow removal requests. The exact response time will depend on the location and severity of the snowfall, but we strive to respond as quickly as possible to ensure the safety of our clients.Are your services available on an on-call basis?
Yes, our services are available on an on-call basis. We understand that snowfall can be unpredictable, so we are always ready to provide our services when needed.Do you offer any additional services such as salt/sand application or de-icing?
Yes, we offer additional services such as salt/sand application and de-icing to help prevent slipping and falling on icy surfaces.What is your policy for damage caused by snow removal equipment during service?
In the unlikely event that our equipment causes damage during snow removal service, we will take full responsibility for the repairs and costs associated with the damage. We are fully insured and will work with the client to resolve any issues promptly.Reviews
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Charles Vp
I requested a Japanese Knotweed survey on a property I was in the process of purchasing, and paid £358.80 upfront. The report was promised in 3 days. 2 weeks later and no sign of the report despite my follow up, I learned that they held back the report because they assumed I hadn't paid. Strangely, no one thought they should contact me to track the payment. A copy of the payment details were promptly sent over and acknowledged by them. I reminded them what this report was for and why it is urgent. Another 1 week later and no sign of the report, I wrote and asked them to cancel and refund my payment, which finally got them to respond, with a promise to send it over the next day. It took another 5 calendar days to send over the report eventually (almost a month after the survey), and well after the exchange of contracts, which makes the survey totally pointless. Disappointing service from the Grounds Care Group (GCGrp). They don't even publish a way to complain. No response from the info email either. Unprofessional. GCGrp, if this has finally got your attention, you can get my order details from your invoice number 25500, dt 18 Jan.
18-02-2023
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David Wilkinson
After sharing photos of a root that we were unsure of, they were happy to clarify that it was not Japanese knotweed. Very professional!
18-06-2022
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Edina Crispin
18-06-2021
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lee ponting
Great company to work for
18-06-2021
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Mary Bennett
Fantastic work ethic from their teams of workers. Would highly recommend.
18-06-2020
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Cameron Ballard
18-06-2020
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Sue Harvey
Very helpful in all aspects of their services
18-06-2020
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Andrew Gould
18-06-2020
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Nikayla Parris
At my workplace Michel comes and he really gets on with it, doesn't require too much assistance. He is well organised and polite. He never complains when he comes compared to other guys that would come.
18-06-2019
