Groom & Co
Groom & Co is a company based in Newcastle upon Tyne, England. They offer a range of services including roofing and skylight contracting, sewing and alterations, and building and construction. They also specialize in clothing and fashion.
Introduction to Groom & Co
Groom & Co is a company that has been in business for over 20 years, providing exceptional roofing and skylight services to customers in Newcastle upon Tyne and the surrounding areas. They pride themselves on their attention to detail and exceptional customer service, making them a unique and reliable choice for all roofing and skylight needs.Services & products
Groom & Co offers a variety of services including roofing, skylight installations and repairs, and alterations for clothing and fashion. They use high-quality materials and employ skilled professionals to ensure that all work is completed to the highest standard. Customers can trust Groom & Co to provide top-notch services that exceed expectations.Location
Located on Clayton Road in Jesmond, Groom & Co is in a bustling and vibrant area of Newcastle upon Tyne. The neighborhood is known for its high-end shops, restaurants, and bars, which makes it a popular destination for locals and tourists alike. The closest public transportation options to Groom & Co are Jesmond Metro Station (0.3 miles), Haymarket Bus Station (1 mile), and Newcastle Central Station (2.2 miles).Benefits
Customers should choose Groom & Co for their roofing and skylight needs because of their exceptional attention to detail and customer service. They use high-quality materials and skilled professionals to ensure that all work is completed to the highest standard. Additionally, their alterations services provide a unique offering that sets them apart from other companies in the same industry.Good to know
Customers should be aware that Groom & Co takes pride in their work and may take longer to complete projects than other companies in the same industry. This is because they prioritize quality over speed, ensuring that all work is done to the highest standard.Reviews
Customers rave about the exceptional service provided by Groom & Co. They appreciate the attention to detail and high-quality workmanship, making them a reliable and trustworthy choice for all roofing and skylight needs. The alterations services are also highly praised, with customers noting the exceptional craftsmanship and attention to detail. Overall, customers highly recommend Groom & Co for all roofing, skylight, and alterations needs.Amenities
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licensed -
insured
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custom design
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installation
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repair
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maintenance
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alteration
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tailoring
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hemming
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patching
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zipper repair
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button replacement
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mending
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resizing
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upholstery
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leather repair
FAQ
Can you provide a detailed estimate of the cost for my roofing project?
Yes, we can provide a detailed estimate of the cost for your roofing project. We will need to assess the size and scope of the project before providing an accurate estimate. Our team will work with you to understand your needs and budget to provide a quote that meets your requirements.What is your warranty policy for both the skylights and installation work?
We offer a warranty for both the skylights and installation work. Our warranty policy varies depending on the type of skylight and the scope of the project. We will discuss our warranty policy with you during the consultation process and ensure that you have a clear understanding of the terms and conditions.What types of alterations do you specialize in?
We specialize in a variety of alterations, including but not limited to clothing alterations, tailoring, and custom fittings. Our team has extensive experience in the field and can provide high-quality alterations for a range of garments and fabrics.What is your turnaround time for alterations?
Our turnaround time for alterations varies depending on the type and scope of the project. We strive to provide efficient and timely service to our clients, and will work with you to establish a timeline that meets your needs.How do you determine pricing for alterations?
We determine pricing for alterations based on a variety of factors, including the type of alteration, the complexity of the project, and the materials involved. We will provide a detailed estimate of the cost before beginning work to ensure that you have a clear understanding of the pricing.Reviews
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Freddie Renwick
Absolutely chuffed to bits, great alterations! Suits looks great. Thank you
20-05-2023
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Ben Fitzgerald
I wanted to say a big thank you to the two nice ladies at Groom and Co who very kindly and quickly altered a pair of trousers for a wedding. Great service and friendly too
05-05-2023
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Rachel Malley
I had a bad experience with groom and co at my wedding dress fitting. The seamstress doing the alterations was very abrupt with me and was barking orders at me. When my dress was on and pinned and I was walking around in the shop, I was told I couldn’t walk in my wedding dress and I needed to do better. I confronted the staff in the shop as it was making me feel very uncomfortable and it was supposed to be an enjoyable experience. I was very upset by the whole thing. My wedding dress fit fine on my wedding day which is the only saving grace. The staff are rude and belittling and it’s very overpriced. If I had my time again I would go elsewhere for sure. Then after everything the company then contacted me to ask if I wanted my wedding dress cleaned, no thank you.
26-02-2023
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Sean Robinson
Did a fantastic job of some last minute alterations to my wedding suit. A lovely team, who provided quality service from start to finish.
26-12-2022
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Claire Stevens
Never signed any terms and conditions, had to move my first fitting several times due to covid. My deposit was often forgotten about and I had to give several reminders which concerned me. Only opted for this seamstress as that's who the bridal shop advised. On my first fitting I attended with my friend and her baby. Greeted with a stinking attitude from the very beginning. Was told they couldn't come in and would have to wait outside. I was always of the understanding that my dress would need taking out. Dress was a fit and flare style and was difficult to get in, the staff claimed the dress was 5 inches too small across the back, (just the back nowhere else) there was nothing they could do and to buy a new dress. I asked if it was possible to insert a panel at the back as I was not sold on the new dress idea. We agreed to explore the idea of a corset in the back and I left my dress with them. Was never given any indication of cost whatsoever. I sought a second opinion from a seamstress in my own town who advised me to bring the dress to her, I collected the dress after what felt like a very frosty meet with two staff interigating me as to why I wanted the dress back. The new seamstress discovered that the dress needed let out by 2 inches not 5 and the figure of 5 inches was as a result of GOJ not having the dress sit flush on my waist but rather at my hips. I kept the original dress, had all alterations done and no need for any corset or panelling in the dress whatsoever. I question whether GOJ are just lacking in ability in terms of skill or if there is something more sinister in terms of money making.
26-10-2022
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Samuel Stephens
Needed my waist coat taking in for my sisters wedding, contacted Groom & Co, had the fitting on the same day and it was ready for me to pick up 2 days later on the morning of my sisters wedding. They made it available earlier than usual and the waistcoat fitted perfectly. Thank you too the Ladies in Groom & Co, you saved me from a possibly angry bride
26-10-2022
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Kate Pawley
As a nervous bride, I was dreading getting my wedding dress altered but Jeanette and Maitre put me at ease Maitre even made bespoke panels for the back of my dress to make me feel more comfortable on the day. Great service
26-09-2022
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jackie hughes
I have had a very bad experience with Groom & Co. I have contacted the company with my complaints twice and have had no response. I was not happy with the manner in which we were quoted for alterations to a wedding dress as the seamstress appeared to pluck a figure out of mid air. There was no breakdown of the hours needed to complete the task. She did not measure my daughter correctly. We were left with no realistic choice about going ahead with the alterations as they had only given us an appointment near to the wedding day. I wonder whether this is a deliberate strategy on their part. I have recently had the dress dry cleaned and looked closely at the hemline and alterations to the seams. The hemline is very jagged and uneven where it was supposed to be altered. The seam allowances have not been regraded after altering so that some seam allowances are very bulky. As a dressmaker myself I am well aware of the amount of time needed to alter a dress such as this and it in no way justifies the fee we paid. My advice would be to go elsewhere.
26-09-2022
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John Beeching
Groom and Co are fantastic. Staff are friendly and willing to help wherever they can. My wife was able to book in for last minute alterations to her wedding dress. Thank you!
26-08-2022
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leigh fairless
I am reading some of the other comments and finding it very hard to believe some people have had such a bad experience! Jeanette and the seamstress (sorry i forgot her name) were so helpful and lovely to me. very professional and caring. They bent over backwards to get me in for my fittings and made me feel so comfortable. Given the amount of work they had to do they were very reasonably priced. I got so many comments on my wedding day about how perfect the fit was. Definitely recommend!
26-07-2022
